I recently had epidural shots from Dr. Rubin. I did not receive anesthesia…read more I found it to be not that painful. Dr Rubin was very gentle and he knew just where the problems where. i highly recommend him, for his expertise in his craft. He's a very nice man and I am lucky to have him as my Dr. for my epidural shots and my pain management. Thanks Dr. Rubin for being a master at pain management. Julie Premosch glen oaks, NY

My experience at this office was completely unacceptable. This is the third time I've accompanied…read moremy grandmother, who suffers from severe pain, and every visit has been frustrating because of the way patients are treated at the front desk. I believe the front desk employee's name is Liz. During every visit, she has come across as dismissive, impatient, and unprofessional. She spoke to us with an attitude that made us feel like we were an inconvenience, and I witnessed her treating other patients in a similarly disrespectful manner. The front desk is the first impression of any medical office, and her behavior reflects very poorly on the practice. Patients who are already dealing with illness or pain deserve compassion and respect, not rudeness. Management should seriously address the customer service at the front desk before more patients choose to leave. I will not be returning to this office, and I will be recommending that friends and family seek care elsewhere.

Pro health abandoned me as a patient of theirs after over a decade. After having a successful…read moreprotocol implemented for over a decade the protocol was stopped. Causing me not only increased debilitating pain also causing great anxiety and stress. I didn't understand it then and still today I don't understand. I was told we just aren't going to use that protocol anymore. You need to find another doctor. Abandoned by pro health lake success. I'm positive my case isn't an isolated incident. I truly believe there is a possible class action mail practice case that should be filed. After more than eleven years. Pro health abandoned patients. Fortunately another doctor saw my history and did not believe what they did. He said we'll help you here. We will never do that here. Please do not use pro health. You will see if you investigate they are a big business only interested in turn a profit. If you luckily are treated by them with any good care it's not because they care about you it's because they can make easy money off you. Until they decide to abandon you. I truly feel bad for the doctors and administrators who make their decisions on money not care. Money in the the case of pro health is the root of their evil. Karma on those.

This was my first time to the Neck & Back Pain Center and I came away very impressed. It's a very…read morenew, nice looking office. The front desk acknowledged me immediately, and asked me to fill out some forms. Before I was finished, and 15 mins before the scheduled appointment , I was asked to come in and wait in one of the exam rooms. Dr. Caprarella came in a few minutes later, & was professional & attentive to my situation. She explained what tests she would like to do, & what the possible explanations for my situation were. She was very clear & answered every question I had. From there the staff waited on the dr's request for a stat MRI & got insurance approval in less than 30 mins. I was out of the office only about 45 mins after I first arrived. I cannot tell you how impressed I am with the entire staff at this Pro Health Center. 24 hrs later I just got a follow up call from the front desk. Wow!

I have been a patient of Dr. Marshall's for almost a year. He became my Pain Mgmt physician…read morefollowing my spinal fusion. He was able to relieve my nerve pain following my surgery and I am able to participate in more activities and manage my pain. He is patient, knowledgeable, and friendly. His staff is friendly and I always feel welcomed and respected at his office. Great place with great care!!!

Terrible place to go. Don't even waste your time so they wanna do is give you shots and medication…read morethat doesn't work.

I've been coming here for several years now, currently seeing Dr. Shah who i absolutely love. She…read moreis very attentive and takes the time to listen to you. Also office staff are very kind and efficient

The care and integrity Dr. Tim Canty and his team have is outstanding. I have gone through many…read moredifferent measures to help ease my pain in my shoulders, neck, and back from physical and mental abuse & car accidents. I came in for an infusion treatment. I left without any pain. And my mind was finally at ease so I could let go and finally start to focus on my life more clearly. I highly recommend seeking the alternative practices that Dr. Tim Canty and his team use to help you recover from pain in any form. I will be returning for more treatments in the future.

From the owner: At The Comprehensive Spine and Pain Center of New York, we diagnose and treat all forms of pain. We…read moreunderstand that your pain is individual and we will partner with you and your physicians to identify the cause of your pain and tailor a treatment plan that gets you pain relief as quickly as possible. Our goal is to improve your ability to return to the activities you have been missing and help you live a pain free life. We strive to promote comprehensive treatment recommendations based on the latest advances in pain medicine. This may include injections, nonsurgical procedures, physical and chiropractic therapy, complementary holistic treatments, relaxation strategies or medications. Our team is dedicated to the care and treatment of all patients in pain. We want to understand your needs and offer the most advanced non-surgical options to reduce pain and improve activity.

The Spine & Pain Management of New York. Dr. Latrice Akuamoah…read more 1 Hollow Lane. New Hyde Park. Suite 102. (516) 587-5500 THANK YOU * Dr. Latrice Akuamoah * Rocquel (Rocky) Medical Assistant * Jacky - Manager * Huey - Medical Assistant * Emma - Medical Assistant I have had acute pain and massive muscle spasms in my neck and lumbar spine due to Chronic Disk Degenerative Disease. Then after my double fracture on my C4 neck spine on Feb 28th 2024 the pain got extremely worse. Nov 14th 2024 was my 2nd appt after meeting with Dr. Latrice Akuamoah on Nov 11 2024. Dr. Latrice Akuamoah suggestion for the massive pain and muscle spasm was steroid inject between the spine to relieve the inflammation. This is more of a long term solution without involving narcotic medications. Dr. Latrice Akuamoah was a true professional. She was patient, friendly, easy to talk, kind and knowledgeable. Explained to me in great detail the process and the long term benefits of the steroid injections. I did ask. Will the steroid make me fat? She explains there are different kind of steroids. Eating a balanced diet is the best way to accomplish a healthy weight. On Nov 14 2024 I walk into the office. It's a cozy but prestine office. It has a little style with the unique doors as you get into to see the Doctor. A bit of fashion is nice for it doesn't feel to clinical. ABSOLUTELY ALL the staff are professional, amazing, friendly and delightful. Very easy to talk to and you can tell they care. And yes also hearted with a sense of humor. Rocquel "Rocky" MPV is absolutely wonderful. She's the one I have most contact with. Hilarious and bubbly. She checked me in helping to make sure all my information was entered correctly and was also very patient and knowledgeable. I was very impressed for the next morning she called me to check up on me and asked how I was feeling. Now that's 100% patient care. Jacky (Manager) AMAZING glossy shiny luxurious facial skin. Huey (Medical Asst) genuinely an incredible smile. Makes you automatically smile when you see her. She's so cheerful. Just the warmth of Rocquel, Jacky, Huey and Emma as you are helped puts your mind at ease. Uplifting for sure. I didn't have to wait too long in the waiting room after I arrived. Emma (medical assistant) escorted me to the other waiting room inside where the procedure place. She asked some questions, took my temp, got me ready with crubs to change into also making sure I privacy changing by closing the privacy curtain. I complimented Emma on her beautiful accent which made me think about Chicharron. She tells me she's from Puerto Rico and how beautiful Puerto Rico is and this hotel that is literally on the beach. She did say there are so many other beautiful hotels there to pick from. I was like let me cancel my appt right now and I'm catching the next. Rocquel "Rocky" (Medical Assistant) came in to get the IV ready for the steroid injection procedure. Very patient and yes I get very nervous for I have very thinner veins. We made small talk so that helped a lot with my anxiety and nervousness. Rocquel definitely made me calmer and less stressed. I just don't like needle. I get nervous & sweaty. Now the best part is that patients are given snacks and juice afterwards for you can't eat or drink 8hrs prior to the procedure. Emma (Medical Assistant) walked me into the procedure room. Assisted me onto the bed. Got my air tube on me and got me settled in the bed. Minutes later Dr. Latrice Akuamoah arrives talks to me about the process again. Administers the local anesthetic to numb the area around the injection site. Before I knew it my hubby was walking to back in the car. It was all done. I did make a follow up appt before the procedure started for I knew I would forget or be too drowsy to focus which was the case. Thank you EVERYONE so very much for you all made this experience calming, comfortable and cared for.

If I could give zero stars to an office, I totally would before I even had a chance to go in and…read moresee the doctor. The receptionist gave me the worst experience of my entire life not only did she push my care to the back of the list the minute I came in she was talking about me thinking that I could not hear her belittled me and when I confronted, she tried to talk her way out of it. This Office deserves to be out of business. Nobody should be going here the worst staff of my entire life.

They take forever to see you. 2 o'clock appointment. Just got in a room. Doctor running behind…read more Don't tell anyone. Co pays are taken in a timely manner... anything else you just wait. Horrible service. No communication.

Amazing staff. Extremely helpful and prompt with all your medical needs. The staff is clear and…read moreprecise with all forms of communication. They definitely deserve more then 5 stars. As far as the doctor schedule today Dr. Tim Canty, if you want to feel less than and extremely offended this is the man to see! Rather than actually explaining his actions and thought process he was rude and extremely short! I never felt so offended coming to an appointment I was referred to. I would recommend this facility but not him as a treating physician.

All these 5 star reviews in all honesty is a gross understatement as Billy deserves 10plus! He has…read morebeen treating my father for 3 years and w/o Billy I do not know where we would be. Dad has avascular necrosis of the left hip in addition to shoulder problems. Before Billy starting treating him his pain was off the charts. I was hoping with Billy's help dad would feel 2% better as anything would be an improvement well Billy exceeded that by 98%!! No more pain as he is truly the best!! Kind caring, knowledgable & compassionate...

My experience with Dr.Billy was excellent. He is patient, attentive, and takes the time to explain…read moreeverything clearly. I noticed positive results after my acupuncture treatment just as he described, and I felt well cared for throughout. I highly recommend him to anyone looking for quality acupuncture care.

This women is an unbelievable healer and an unbelievable person. Her grandparents were doctors so…read moreshe was raised to understand healing inside and out from a young age. She is a true doctor of Chinese medicine having gone to school for acupuncture for 5 years in China as opposed to the 1-2 year schools we have here. I have seen many acupuncturists in my 11 years journey with chronic illness and I have NEVER had such instant immediate relief. I walk out of treatment with Dr. Wen feeling radically different when typically I'll get moderate (if any) relief over a long period of time with my previous practitioners. She often sees small changes in my body before I do and looks at the body like an X-ray and will sit there explaining and showing it to you. Which is a relief because untrained or ignorant practitioners/ doctors will ignore symptoms if they don't understand or can't help you. Dr. Wen's bedside manner is by far the most notable aspect of her service- she sits with you for an hour constant moving and doing different jobs to aid your treatment from cupping to moxibustion all while having discussions that range from light hearted to thought provoking. This is the most affordable acupuncture I've ever had in my life with by far the most care and the most talent- honestly feels like a miracle. She is honest, modest, and compassionate. Everyone I recommend to her has in fact gotten better. I don't have enough nice things to say about Dr. Wen of Traditional Chinese Medicine of New York.

Dr. Wen is the best TCM doctor I have ever visited. She is caring and very gentle - you hardly…read morefeel the acupuncture. She has other modalities that she uses to help her patients with all manners of physical distress. I highly recommend her. Her office is very clean with classical music playing in the background. It is worth the visit - get off your meds and go TCM!

All the staff was friendly and helpful. Doctor was very…read morekind in answering questions. Felt very comfortable with everyone. My friend was treated for sciatia and back pain.

I wish I could give less than one star. The test was not throughly explained to me and the…read morepractitioner downplayed what she was doing as she did it. Mid exam- another staff came in to take medical history as staff is mid test and is questioning me as l am literally being shocked in the arm experiencing.pain. I had to ask her to pause the test for them to proceed with the questioning. Practitioner tells me next test l'il be poked with a needle 1-2 times. Then dr Chacko comes in for the next test. Never in my life has a dr NOT KNOCKED and just barged in entering the room. He comes in with the 2 staff from before, and an extra nursing statt. When I comment on the amount of people in the room dr Chacko says "I'm busy- they need to learn from me"and begins his portion of the test. Turns out, I was poked 15-20 times. They said the needle was small...! don't care about the size- how about telling your patient the accurate account of what you're about to do? This was unprofessional and upsetting from start to finish. ot Add photos