Debbie was wonderful to deal with. My truck was repaired in excellent condition in the time frame…read morethey suggested. Their dealings with my insurance company were seamless. I would recommend them and use them again.

I met Debbie and the crew many years ago when I worked for the computer industry. Over the years…read morethey have maintained a customer focused attitude and always do excellent work.

Full disclosure Im good friends with the family. That being said if Stan didn't do a good job I…read morewouldn't take my vehicles there. I take my diesel jeep, my Acura and my motorcycle there for years now. Stan is easy-going, polite, kind, reliable and always does good work

Quick and easy safety check. Just call ahead a day before and they will take care of you. No…read morenonsense, get your safety check here.

I have been wanting to get my new Bronco ceramic coated but it was just too expensive. I saw an ad…read moreon social media for Zippy Klean and they had some great deals for the holidays so I inquired. I decided on the Worx package and couldn't believe the quality of the work for such a great price! Quick and easy process. Great communication from the staff. I highly recommend this company!!!

Zippy Klean detailed our 2015 Sienna minivan and 2018 Tacoma at our home in Waimea. Both cars…read morelooked better than new. (This was a few years ago.) Excellent, friendly service.

Great customer service. Very clear and helpful. Attentive to the needs as well as being…read moreknowledgeable and patient enough to explain the situation/problem/issues. Fair price considering the mess that was my vehicle when I had it towed into the shop. M

Came here to get a head gasket job done. Was quoted $2200…read more Owner suggested we also do a few other things while we were in there and we agreed. Price went up to $2500 Then they found other parts that needed replacement. Ok, we're just below 3,000 Suddenly the bill is over $4900 when we go to pick the car up. Jeremy claims there was additional things they found wrong and that he notified us. (he didn't and these new charges were a surprise) As we start going through the bill, we notice we're being charged for labor and parts that should have been included in the original price for the head gasket. Then, the additional parts are priced at 2-3x what they should be with outrageous labor charges. ($200 in labor to replace a thermostat which takes 10 minutes to remove 2 bolts.) Owner refuses to release the vehicle unless we pay and we have a bunch of back and forth where he starts dropping the price but still wants to charge stupid labor charges and more. Then he pulls up high prices on the computer to justify his high costs. Same parts I found for 1/2 to 1/3 the price. Now we also discover they didn't put certain parts back on the vehicle when they finished and there is a missing exhaust cover. So not only do they overcharge the work is sloppy. I cannot recommend this shop at all. They don't honor their quotes, jack up the price of parts then refuse to release your vehicle until you pay. 0 stars if I could.

Owner is very help and honest. The two things you don't always find in a mechanic. Was very honest…read moreand didn't charge an arm and a leg. This is now my go to place!!

Z was able to assess my car's brakes and have them replaced in a reasonable time frame. Fair…read morepricing too. So glad to find a trustworthy mechanic!

We are so grateful for all the hard work and care that went into restoring our vehicle! He did an…read moreincredible job fixing all the mistakes that happened during shipping and brought our car back to life- shiny, clean, and looking brand new again. He was wonderful to work with, explained everything clearly, sent before and after pictures, and truly took his time to make sure everything detail was perfect. We highly recommend his services and will definitely be returning for all our future detailing needs!!

Nat's towing was great. Friendly service, reasonable price. Hope I don't need to but if I do, would…read moredefinitely call them again.

Nice people. Very reliable, honest, and sincere business. No stress. Call them if you need a tow…read moreservice. Strongly recommend. And they are on time too!

I brought in my van to get detailed on a Thursday. I needed to get it detailed to sell it; it was…read morea condition of the deposit contract that it was to be detailed by a reputable detailing service. I found the website for Hilo Diamond Detailing online; they were the only place in Hilo to actually have a website with their packages posted. I was impressed with that. I made an appointment, hoping for the best. They told me to bring it in the morning, which we did at 8:30 AM. Got the van back at almost 6 PM. I ordered the "flawless" package, which is the highest one that they offer. It sounded pretty comprehensive. Upon receiving the van back after the detailing, I was initially very pleased to see the stains had been removed from the carpets and upholstery. However, since looking more closely at it, it appears that they actually did a pretty half-@$$ job. For instance, there was a lot of off-colored lint stuck all over the seats, which I am going to have to remove myself that wasn't on the seats prior. They only weather-proofed and cleaned the windows on one side of the van. They did no removal of scratches, water spots, or oxidation which was supposed to be part of the package and was one of the specific reasons I brought the van in to get detailed in the first place. I feel the worst thing was they also returned the van in the evening with the interior sopping wet, and had put all the floor mats back in also sopping wet. This I wouldn't have minded if it was earlier in the day and I could have went somewhere to air the van out. But it was evening and I live at an apartment complex so I couldn't let the van dry out. The next day, the smell of "wet dog" was mildly starting to stink up the van, so I had to rush it up to my father's place to dehumidify it immediately, since the buyer has said that she is extremely allergic to mold. I think (and hope) that crisis was averted, but I will see when I show the van to the buyer tomorrow. My advice to Hilo Diamond Detailing: You should put a dehumidifier in the vehicles after you shampoo the seats and carpets. We live in rainy Hilo and fungi move in quickly on any kind of fuzzy or fabric kinds of surfaces that sit wet...just try leaving wet clothes in the washer overnight and take a whiff the next day. Dehumidifying prior to returning the vehicle would be far more professional and would earn you a better reputation. Also, don't claim you will do something in the ad and then not do it. I had to go buy scratch remover to apply myself since they didn't. One more thing, make sure the guys who do the work on the cars are doing an even job. Now half of the windows have water that beads off and the other half are coated in a blurry film of water when it rains hard. A very blatant "fail" on their part. I tried to call today to see if they could at least clean and weather-proof the other set of windows, but we will see if I get a call back.

Nice local company. Very friendly and helpful. Gave me a ride to and from. Did a great job on my…read morenewly-purchased used nissan sentra: interior shampoo and complete detail package. I hardly recognized the car after they finished--in a very good sense! I highly recommend Diamond Detail, especially because the people are very nice and accommodating (most important to me.) If anything is not to your full expectation, they will fix it and do it again, too. Reasonable prices too for a university student like me :-). Thanks guys!