Great customer service. Very clear and helpful. Attentive to the needs as well as being…read moreknowledgeable and patient enough to explain the situation/problem/issues. Fair price considering the mess that was my vehicle when I had it towed into the shop. M

Came here to get a head gasket job done. Was quoted $2200…read more Owner suggested we also do a few other things while we were in there and we agreed. Price went up to $2500 Then they found other parts that needed replacement. Ok, we're just below 3,000 Suddenly the bill is over $4900 when we go to pick the car up. Jeremy claims there was additional things they found wrong and that he notified us. (he didn't and these new charges were a surprise) As we start going through the bill, we notice we're being charged for labor and parts that should have been included in the original price for the head gasket. Then, the additional parts are priced at 2-3x what they should be with outrageous labor charges. ($200 in labor to replace a thermostat which takes 10 minutes to remove 2 bolts.) Owner refuses to release the vehicle unless we pay and we have a bunch of back and forth where he starts dropping the price but still wants to charge stupid labor charges and more. Then he pulls up high prices on the computer to justify his high costs. Same parts I found for 1/2 to 1/3 the price. Now we also discover they didn't put certain parts back on the vehicle when they finished and there is a missing exhaust cover. So not only do they overcharge the work is sloppy. I cannot recommend this shop at all. They don't honor their quotes, jack up the price of parts then refuse to release your vehicle until you pay. 0 stars if I could.

Great service, called made a same day apt for safety check. Smooth efficient. The service was…read moreexcellent. If you know you know.

They did my 2026 annual auto inspection. Excellent service and helpful customer service. Just wish…read morethis garage did other required service on Volkswagen cars as well. Yes, I highly recommend this business.

I had my tires rotated and balanced and am very happy with the way my car handles now. Pat was…read moreawesome - friendly and informative. I had scheduled an appointment and when I arrived they were very prompt with the service. I had my car back in an hour. I was also impressed with how neat and clean the shop is. I will definitely have my car serviced there again as they also seemed very fair with their rates. Great shop. Thanks, Pat!

Kea'au Service Station is simply the BEST in East Hawai'i. Pat is the man, and his entire team is…read moresolid. They are honest, work fast, follow-up, and have been so helpful to my entire 'Ohana over the years. HIGHLY RECOMMEND KEA'AU SERVICE STATION in Kurtistown! MAHALO NUI

Goodyear Hilo did not reset my maintenance light so John did it for free! Do not go to Goodyear…read moreHilo. They also didn't put the engine cover back correctly after my oil change so it fell off while I was driving. It took them more than 6 months to replace it. They only replaced it because I called them weekly! I made an appointment with John and it was very quick and easy. Best part is he showed me how to do it and didn't charge me a dime. I recommend his service. He is a master mechanic who knows what he is doing and does the job right, the first time!

Amazingly knowledgeable, maybe one of the best experiences I've had with a mechanic on island. I…read morewould definitely be recommending Johns service to others in need. He's so down to earth and only appears to be charging what is the bottom line

Don is the best in Auto painting and repair of parts that need replacement…read more He listens and goes above board to assure you that .the quality will be the best. I have used his shop for many years with GeicoInsurance and for those dents I always accumulate in every day driving occurrences. Choose this shop for honesty and the integrity of Don's work.

Everything that I needed to have done was completed in the time frame that was given. Prices are…read morereasonable and the service was great. Mahalo for your service.

I've been taking my car here for a few years now. I always recommend this place to people that…read morehave car problems. The owner, Jay is very smart and 100% certified auto mechanic. I once tried to fix a water pump issue in my car myself but couldn't do it. I had the car towed to Jay's and gave him a box full of random car parts, nuts, bolts, etc. The next day he was able to put everything back together and the car ran perfect. All in all, I see a bright future ahead for this place. He doesn't do much advertising and is all word of mouth. His prices are great, and he is a very honest mechanic. I highly recommend this auto shop.

Fast, friendly, complete and affordable. Mahalo Jay!read more

Best repair shop I have found on the island. I highly recommend! The owner is very helpful and…read moreextremely knowledgeable.

I have a friend who gets her car serviced here and just raves about their work. So when our Toyota…read moretundra started leaking some fluid and I freaked. I called, they got me in that day, diagnosed a power steering line leak,fixed it and I was on my way 2 hours later. Their prices are much more reasonable than Lex Brody or Toyota dealership. Can't recommend highly enough.

I was locked out of my Jeep with my dog locked inside. Wallys came within 5 minutes when they heard…read morethe dog was inside. I'm so thankful for them that I will bring all of my mechanic needs to them, at their shop. Looking forward to doing business with them.

From the owner: We offer Auto Towing ,Roadside assistance ,Lockouts and Auto repairs for the Pahoa,Keaau area.Our…read morebase yard and Shop is Located in HPP ,Keaau.

Friendly employees , a very nice atmosphere and always busy as it took over an hour to get an oil…read morechange even with an appointment. High prices on tires with installation

Their quality of service has diminished drastically over the years. The wait time is horrible . We…read morewent for a Safety Check and they told me they would get right on it. Yeah, right! That was over 30 minutes. It seemed like we were being over looked, from the recent walk-in....flat tires and tire repairs....while we waited. Maybe LB should just focus on Lubes, repairs and fixing flats. For something that takes a mere 10 minutes, like a safety check. They can't cut it. From an approval scale of 1-10 ?? I give them a 3