I have been using this place for a while now, last year I lost my motor on my RV and Hugo and his…read moreson Ray took care and deal with my insurance to replace the motor. This guys are very honest with you and do a fantastic job, while repairing my RV they keep me up to date on the progress until it was deliver to me. My RV now runs like brand new, I had just taken a long trip and had no issues. Lots of KUDOS to Tri States Truck Service, Hugo, Ray and his mechanics, I am a very Happy Camper. SEMPER Fi

Honest mechanic. Does good work on my car. I have been taking my cars to Danny for years.read more

Amazing customer service. I came here about a year ago because my car broke down the guy working…read more There was really sweet and help me fix my car It was expensive, but well worth it.

Worst staff and service. I had a very disappointing experience with this shop. They kept my car for…read moresix weeks and no work was done at all. During that time I was given a loaner vehicle that was very old and in poor condition. I informed them three weeks in advance that the inspection sticker on the loaner car was about to expire. Despite several phone calls, no one seemed to know anything about it or take responsibility. Eventually I had to take time off work to get the loaner car inspected. Even more concerning, I continued to drive the loaner vehicle with an expired inspection sticker. After weeks of delays and poor communication, I finally decided to pick up my car and return their loaner. Overall, the lack of communication, responsibility, and customer service was extremely frustrating. Do not recommend at all.

Stay away from this company. They are predatory and will soon be reported to the state of Texas AG…read moreoffice for predatory behavior, including holding a car for over two months with little to no work done, engaging in unauthorized repairs and not releasing the car.

First of all Herman is a sneaky fast talker. He charged me a $200 deposit in order to secure my…read moreappointment. Btw, that's his 20% commission on something I was already going to do anyway, that makes no sense. Second, he said that my car was going to be there for 8hrs, being that it was going to get 9h ceramic coded, that made sense. According to him,they were going to clay bar, paint correct then Ceramic coat it. 4hrs later my car was ready, red flag because it was hard to believe that my car was properly ceramic coated. I paid the remaining balance anyway thinking maybe they did. After receiving payment their attitude changed for the worse. Well, your car paint is too old, what do you expect? Meanwhile my car is mainly garage kept. I expressed my concern to the owner Jose, he didn't give a dam either. He wouldn't even meet me at the shop so I can show him my concerns on the vehicle. Instead he tried to insult me like Herman by saying my car was old,ect,ect.. Meanwhile I just got a brand new engine from Dodge installed at Dodge. In other words I take care of my car. All I want is for my car to have really been Ceramic coated like I was promised. At best,I probably got a wax done,and to top it off it brought out new scratches that weren't there before I took my car there. Yes,my car is 13 years old but the paint is still good and if they would have warned me about the car maybe not coming out good I would have rather sent my car to get painted then coated after or even wrapped. This place has horrible customer service, I'd avoid it. The owner isn't even there because (he has multiple businesses), he can careless. I am writing my review after bringing my concerns to both Herman and the owner, Jose. They both didn't care to even meet me at the shop so that can show them my concerns. I truly don't believe that my car was really coated and their actions even raised my doubt even more. You be the judge, they supposedly clay bared, paint corrected and ceramic coated my car in 4hrs(2 techs), even though I'm new to the ceramic coated game,I seriously doubt it.

I'm leaving an honest review about All The Way Car Details in reference to their business…read moremanagement and customer service. I booked and had my car detailed. At the time of the booking a $25 deposit was required. Their advertisement says in capital letters WE DO NOT ACCEPT CASH. When I picked up my car to make the final payment I was not informed that there would be a card fee if I used a credit card. If I was informed of this I would of paid in cash. After numerous messages sent to the owner of the business he refused to remove the card fee even though I was never notified that there would be a card fee. Beware of this business as they sneak in hidden fees. Alan

My Tundra was over sprayed by a neighbor painting his fence. The Toyota dealer recommended them…read more I met with the team and got a no BS reply. They exceeded expectations and did not once attempt to upsell me or price adjust. They kept their promise and delivered my truck back to me better than it originally came from the dealer with only 8 miles on it. Vernon is amazing. Great prices. Honest advice on what can be done, and options for getting there. HIGHLY RECOMMENDED

I borrowed my brother's truck- he's a smoke and I took the truck here to get the smell out…read more. instead of up charging me to shampoo etc. , the guy said he could do a smoke treatment "bomb" and vacuum it out... Worked great! 30 bucks and I was on my way! Great service- everyone super friendly- all the cars they were working on look like new! Definitely will come back here for a full detail when I have more time!!

If I could give 0 stars I would. I was a first time buyer when I came to purchase a vehicle from…read morethis place and when I looked at the vehicle. The sales person said the carfax was clean and I didn't find out the Carfax was dirty until after all the paperwork was completed and I was left owing way more than market value for a car that wasn't worth half of that. Don't get scammed here!

**DO NOT BUY A CAR FROM MELENDEZ AUTO DEALERSHIP ON ALAMEEDA ST In EL PASO WITHOUT IT BEING…read moreINSPECTED BY A MECHANIC FIRST*** I would not recommend buying a car from this dealership at all !!! They sold me a car with major issues and I will tell you about my experience in this review... I would give them zero star's if I could! On May 4, 2022 I went in to look at some vehicles. I was told by Karen in sales after the 5th car that I had exceeded their 5 car maximum test driving and I couldn't drive any more car's. I wish I would of walked out at that point , but sadly I did not and boy am I paying for it now. I was so excited to get another vehicle after just being rear ended in a major auto accident the month before that totaled my Nissan Altima & injured me severely. I was between a Audi A6 & a Mercedes Crossover. Boy am I sorry I bought the AUDI A6 OR ANY CAR FROM THEM. AS SOON AS I DRIVE IT OFF THE LOT AT THE PRICE OF $23,495.00 ...WITH $21,000 IN CASH MONEY DOWN I STARTED TO EXPERIENCE ISUUES RIGHT AWAY WITH THE CAR I HAD JUST DROVE OFF THEIR LOT ... ALMOST PAID FOR IN FULL! At first the brake sensor light went on on the freeway going home... I took it to Brake Masters and it needed front and rear new rotors and front and back brakes and pads at the cost of 1,000.00. I called the Dealership Karen a very rude sales person that works there and sold me the car said "sold as is" after me insisting to talk with the owner which I might add has never called me. She said she would ask him about it. There was also a major piece of the dashboard I didn't notice missing behind the steering wheel. I was called back by Karen then told that to take it to their mechanic and they would fix brakes But, not the piece missing on dashboard. I wish I would of owner surrendered the vehicle to them cause this was the LEAST amount of my worries to come!! I started noticing the air conditioning wasn't working properly and then took it to the Audi dealership of El Paso at the cost to me of over $1,000 plus to have it serviced and checked out.. This took me over a month to do for cause I had given Melendez Auto Dealership all my savings and monies... so it took me a minute to get it down there and afford it. Well.. it has a broken Air Conditioning system, & major oil leaks from the engine and seals. There is approximately $3903.44 in repairs that need immediate attention. Not including that there was a $1,000 brake and rotor issue as well before I found out all of this! I called and Karen was very rude to me after I told her of ALL THE PROBLEMS WITH THE CAR I JUST BOUGHT FROM HER AND THIS DEALERSHIP NOT BEING TOLD to me THE PROBLEMS IT HAD!! Even when I called back she wouldn't answer the business telephone .. How rude! I am now stuck with a car with approx $3,903.44 in engine and air conditioning issues and even more problems!! I'm beyond upset that they would even sell me this car in this condition and give me a warranty that doesn't cover any of this AT ALL!!! The owner if he has any integrity or a conscious should contact me and do the right thing with this vehicle they had the audacity to sell me off his lot & not letting me know of the major underlying mechanical problems... That was sold to me at a very expensive amount, and almost paid for in total in cash by me... I gave them $21,000.00 of my hard earned money almost at the TOTAL COST of the vehicle was $23,495. 00.. Attached are the pics and proof of what the engine and other problems are... Who has the conscious to sell a vehicle at this amount in this condition ? I'm beyond upset & financially devestated due to their negligence and strait not being a honest dealership selling cars to people at such high amounts that shouldn't have any of these problems! I would gladly accept a call from the owner if he has the integrity to call me. Several text messages have been sent to the sales person Karen . Letting her know of the problems, with NO RESPONSE AT ALL BACK! ATTACHED ARE PROOF AND PHOTO'S... IF THIS IS RESOLVED AMMICABLY... I WILL GLADLY TAKE DOWN MY REVIEW! IF NOT BEWARE OF ANY PURCHASE! You will get ignored, and ripped off!

Excellent service like this needs to be known to the community! Very reliable and fast responses. I…read morewas a bit worried taking my car to someone I don't know but the service here exceeded my expectations!! Satisfied with the service and my car is back to normal. I would've been completely out of a car but thanks to Cesar a huge weight was lifted!!! Thank you sooo much and I appreciate you! Will recommend to anyone I know who needs mechanic work!!

From the day I contacted Cesar about my car he was very professional, responsive, and helpful. The…read moreday I took the car in it had to be towed and he didn't have any issues with that he took my car in and performed a diagnostics confirmed that it was my water pump that had to be replaced and then also made me aware that my thermostat housing was going to need to be replaced as well. He worked with me found me the part for a great deal I went to go pick it up brought it back and he had it installed very easily. Once both parts were in he verified that no more leaks were present he showed me he started the vehicle and cleared off my check engine light. I felt safe and confident that I left my car in the hands of a great honest hard working man like Cesar I'm happy that my car is up and running great again I will most definitely recommend his services to my close friends. Not being from El Paso and still being new to the area can always add more stress to the situation of having car troubles but Cesar really helped ease that with the service and communication he provided thank you again I really appreciate it.