The staff is always very helpful and quit. They always try to help you out as much as possible and…read moretry to get you out of there as fast as possible.

Oil Changers on the west side of El Paso is a pit stop for your car that operates with a…read moremilitary-like precision. Service here is fast--remarkably so--and the staff go about their business with an almost surgical meticulousness. Replacing drain plugs and oil caps is not just a step in the process; it's a ritual performed with the care of someone handling a prized artifact. Yes, they do try to upsell you--filters, fluids, the whole gamut--but let's not kid ourselves, that's the nature of the beast. They're straightforward about it, and there's something almost admirable about their dedication to the pitch. In the end, you drive away with your oil changed and a sense of relief that they didn't cut any corners. Efficient, thorough, and unapologetically business-minded, it's the kind of place that gets the job done, offers plenty of value, and gets you back on the road without a fuss.

Super fast. Friendly. Didn't have to wait. Passed about 4…read moreother oil change or tire places that over inspection, but their bays were full. Was lucky enough to find this location and was in and out in a few minutes!

From the owner: At Master Care Lube we are proud to offer our customers outstanding customer service, and industry…read moreleading lubricants all from the comfort of your vehicle. We are a family-owned business that has been serving El Paso for over 30 years. We look forward to earning your business with our attentive service, quick oil changes, and affordable pricing!

My car inspection process was expeditious and seamless…read more Thank you, Juan and team! R/ Tony Oby

There is no air conditioning in the lobby and you have to sit outside in the heat and wait for your…read morecar. It feels like a sauna inside. They will not let a handicapped person on a cane walk thru the Bay Area to the lobby. You have to walk around the building and then when you get to the entrance, surprise, no air inside! By the time they were finished with my car I felt like I was having a heat stroke. I will NEVER return to this place again. They are very slow as well.

Fast. Efficient. Kind. Great service. Drive through for vehicle Inspection. Completed in less…read morethan 15 minutes.

I had my state inspection done here and had the fuel inspection service. For small carcares…read moreservices and fast service, you need to try this place out. Great and friendly service.

So i went today around 1:50 am to go wash my car and i decided to use the automatic car wash and…read moregot the basic option for $7 i understand it was $7 but while i was in the wash i was only sprayed with soap and after it just stopped the wash turned off i was waiting thinking maybe it was letting my car soak but no it just turned off didn't even dry my car so i had to go ahead and wash it myself manually mind you it was like i said almost 2 am and cold smh this was really disappointing

A little too expensive. But they didn't do a good job. Of course it rained that night. When's the…read morenext day hoping to get a wipe down was toll no

They did a thorough inspection and helped me prioritize the most urgent repairs. When I picked up…read moremy car, Isaac and Andrew took 40 minutes out of their day to show me my old, worn-out suspension parts and educate me on what to look for and how to maintain them moving forward. Their willingness to teach me gave me valuable knowledge and total peace of mind that my money was well spent. I really appreciate how well I was treated, and I highly recommend this shop!

I called before for an oil change quote, gave my car details and was quoted $65. I drive 20 min out…read moreto try to support this family owned business, fees and all totaled to $76. For this price I couldve stayed in my neighborhood. I called to see if they'd be willing to readjust and they suggested I come back with the cash, again this should've been mentioned over the phone the first time around. It was a quick service, but as a woman I care more about honest auto service. Would not recommend due to their lack of transparency.

These people are in the business of taking your money... they quoted me over 10 gran for new…read moretransmission, above all they want to have you finance through them. Are you FU**** kidding me!! Don't ever go there! Took my vehicle somewhere else and it wasn't even my transmission! They are garbage!

My car had stopped shifting into 3rd gear the day before I drove it in your shop. I drove it in the…read morenext day told him the problem and he checked my transmission fluid and scanned my car to pull the codes. He told me the codes came back to "internal transmission failure" when it was codes for burnt transmission fluid and the overdrive solenoid/TCC. After he figured this out, he came back in and told me worse case scenario it would need a new torque converter (which doesn't make sense since it wasn't slipping) and quoted me 1500$ to replace it. He then told me it would cost 3000$ to overhaul the transmission, but it would cost me 200$ to diagnose it further. After I figured this out I was floored and decided to deal with it on my own. After one simple Google search I figured out it was TCC boost valve clip. Infact this is such a common problem with these transmissions that dodge sells an updated version of this part. I spent 40$ and two hours fixing my transmission when your shop wanted to charge me thousands. This was the first time I have taken a vehicle to a shop to have work done on it, and it was an unbelievably terrible experience. You run a shop full of thieves .

Came in for an oil change today and received absolutely great service. Jose was a gentleman and…read morevery friendly and professional. Although they were BUSY they didn't take long at all. Thank you Firestone!!

I went on Wednesday afternoon for an oil change and was…read moretold they could not take me until Saturday at 8:00 a.m. On Saturday I arrived a couple of minutes early and told them I'd wait for it. At 10:00 a.m. I was still waiting. I walked back up to the desk and was told that a clouple of the bays were tied up with cars that had been left overnight so they were running slow. what kind of a lame excuse is that. no credibility on appointments (they themselves scheduled). no respect for customer's time. don't ever bother scheduling an appt. here.