The staff is always very helpful and quit. They always try to help you out as much as possible and…read moretry to get you out of there as fast as possible.

Oil Changers on the west side of El Paso is a pit stop for your car that operates with a…read moremilitary-like precision. Service here is fast--remarkably so--and the staff go about their business with an almost surgical meticulousness. Replacing drain plugs and oil caps is not just a step in the process; it's a ritual performed with the care of someone handling a prized artifact. Yes, they do try to upsell you--filters, fluids, the whole gamut--but let's not kid ourselves, that's the nature of the beast. They're straightforward about it, and there's something almost admirable about their dedication to the pitch. In the end, you drive away with your oil changed and a sense of relief that they didn't cut any corners. Efficient, thorough, and unapologetically business-minded, it's the kind of place that gets the job done, offers plenty of value, and gets you back on the road without a fuss.

Julián was amazing at changing our oil and the customer service was great. Clean and fast.read more

From the owner: Take 5 is your go-to for fast and simple oil changes in El Paso - we get you back on the road fast…read moreso you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs that are just as fast & friendly as our oil change. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

I bought a Groupon for $44 for half synthetic and they were very quick at this location. No…read morewaiting, they knew about the Groupon and were efficient. Checked my fluids, lights, and offered to change my filter for $25 but it's ($8 on Amazon so I declined). No pressure and very polite. In and out in 15 minutes on a Thursday at noon. With tax and fees I had to pay an extra $5. I also got a $10 credit for Mister right next to them and got an exterior wash. It was also very fast but no free vacuums and they wouldn't lend me a towel to wipe the windshield droplets. Just a heads up.

The team at Valvoline is very professional & I can always count on them to take care of my truck…read moreneeds for oil changes, inspections and other recommended maintenance/upkeep. I appreciate how they keep me informed about the work being done and how everything is reported in CarFax. Good value for the price & quality of work.

So i went today around 1:50 am to go wash my car and i decided to use the automatic car wash and…read moregot the basic option for $7 i understand it was $7 but while i was in the wash i was only sprayed with soap and after it just stopped the wash turned off i was waiting thinking maybe it was letting my car soak but no it just turned off didn't even dry my car so i had to go ahead and wash it myself manually mind you it was like i said almost 2 am and cold smh this was really disappointing

A little too expensive. But they didn't do a good job. Of course it rained that night. When's the…read morenext day hoping to get a wipe down was toll no

I had my state inspection done here and had the fuel inspection service. For small carcares…read moreservices and fast service, you need to try this place out. Great and friendly service.

I called to see if I could get an inspection for my car, and without hesitation the gentleman on…read morethe phone said yes. We called a couple of service centers, but was told depending on how many cars were ahead of mine and given a number of unnecessary comments although they could have been useful if I had a time sensitive constraint. But I did not. My daughter and I arrived about an hour later to Master Care Lube and Tune and our car was immediately seen. They have multiple car bays so oil changes take place while other car services take place in a separate bay. The inspection was done in less than 15 minutes we were on our way. We happen to be driving through and came from a much larger metropolitan area so the cost was considerably less than what we were accustomed. In our opinion, the cost along with the fast efficient service was graciously appreciated.

Workers are nice, no high pressure to sell you overpriced air filters…read more Oil changes here are pushing $100.00+ and then they hand you a tablet expecting a tip. Probably going to find another company or go back to doing my own.

Orlando did a great job with our vehicle today, he and his co-worker were well organized in…read morecompleting the tasks needed to finish everything needed so I could leave in a timely manner. Much appreciation for the military banners that Oil Changers has in their working area which is very well organized for the staff.

This is in regards to the location at 109 Executive Blvd. I came in on Thursday Aug. 31st for a…read morestate inspection . The manager told me that they did not do inspections on Thursday , in a rather rude manner. I came back in on Friday August 1st and was told I could do it online or go somewhere else due to the fact that my vehicle was over 25 yrs. old . The whole time he gave me the impression that I was not worth waiting on. As I was about to leave , he started yelling at me to get out and then offered to fight me as he stood with his fists clenched in front of me . I am 77 years old and did not consider this an option . I am retired from the City of El Paso and have never had to put up with this kind of behavior before . This manager is both rude and combative . He needs a crash course in customer service as well as anger management .

Vehicle inspection machine did not work when I came on December…read more2024......................................................

Dont go here for service, especially if you're looking for an honest service. If you want to pay…read moreparts you don't need be my guest. And you want to sit around for about three hours then by all means. No vaya aquí en busca de servicio, especialmente si busca un servicio honesto. Si quieres pagar partes, no necesitas ser mi invitado. Y entonces, por supuesto, quieres sentarte durante unas tres horas.

I had been coming here for a couple years and always had a good experience. Considering I know…read morenothing about cars they always took care of me till this last time. I went in because I was going out of town they told me I needed like 4 services coming out to almost $600. I got 2 of the "essential ones" one of them being almost $200! Turns out I didn't even need that service till my car had reached 100k plus miles in at only 59k. I felt taken advantage of considering I know nothing about mechanics. Never coming back!

There's 3 things that stood out to me about everyone I interacted with at E&R Automotive…read more 1. They all spoke to me like a human being, not a robot regurgitating a script. This made me feel like they actually cared about the specifics of my vehicle, not just a sheet of repairs to check off. 2. They were honest. Before I brought my vehicle in, I had called with questions about it first and a quote. As with any mechanic, they need to see the vehicle and run their diagnostic before giving an official quote but I knew a general idea of the repair so I was asking around to see what different mechanics charge for their labor rate per hour. I liked E&R enough to called them back but was given a different hourly rate from the first phone call. Without hesitation, the employee very genuinely and respectively said they would honor the first rate I was quoted. 3. When Eddie called me with the quote after the diagnostic and when I picked my vehicle up, he educated me!! He explained to me and taught me what the problem was and how that happens on different vehicles. He had already earned my trust but this just emphasized more so that he and his employees are trustworthy. Everyone I interacted here was respectful. The quality of work on the vehicle was exceptional. I could tell they were very thorough and tested the vehicle well after they made the repair to ensure it was fixed and there were no more leaks. I had taken it to the dealer before I took it to E&R and E&R saved me! I really just can't say enough good things about E&R Automotive, highly recommend!

I called before for an oil change quote, gave my car details and was quoted $65. I drive 20 min out…read moreto try to support this family owned business, fees and all totaled to $76. For this price I couldve stayed in my neighborhood. I called to see if they'd be willing to readjust and they suggested I come back with the cash, again this should've been mentioned over the phone the first time around. It was a quick service, but as a woman I care more about honest auto service. Would not recommend due to their lack of transparency.

Went to Firestone for a quick tire pressure check. They immediately made themselves available to…read morehelp and check the pressure of all tires. Mr. Perez was not only friendly but checked all the tires on the spot. This is of course not a big deal but it is always great to see a team dedicated to serve a repeat customer with their utmost dedication. They also provide free brake inspection and free battery test as well.

My little Red Ranger was in need of attention. They gave her a CVI (which I recommend). It brought…read moreup all the issues. Some crucial, some not so. And while I didn't have all of them done, what I had done the work was top notch. All personnel conduct themselves as professionals. I will return again for the rest of the work to be done, throughout the next year.