I shattered my iPhone 6 screen on Father's day and needed my phone repaired quickly. I was at the Park Place mall and saw all Mobile Matters and stopped to ask about repairing my screen the associate was helpful gave me a quote and explained how long it would take to repair. They seemed capable and chose to have my phone fixed right then. Unfortunately less then two weeks later on July 5th a third of the repaired screen no longer responded to touch. Since I could no longer use my phone properly I went into the same location and was informed that it was the LED in the phone that was probably damaged from the initial fall. The associate informed me that they could repair it for an additional $156.00 or that I could go and price the repair at a competitor but that this was not an issue do to their work. If it was such a serious issue I did not want to spend more money on a repair that might not fix the problem. However six days later my repaired screen stared to detached from my phone. I again went to the Park Place location and was told that this was not something that was their issue and was told it would be an additional $109.00. The associate did tell me that I could speak with their manger who was not currently at the Park Place mall location but was at the Tucson Mall and that I could go there and address the issue with him. I drove across town to be informed that the manger had left for the day and was asked how could they help. I explained the issue to the associate and was told that the detachment had to do with the normal flexing of the screen and there was nothing he could do but if I wanted to speak with the manager I could come back the next day. I returned for the third time to be informed by the manager that had I addressed the issue when it first began that they could have helped but since I didn't there was nothing he could do except to replace the screen again at a 15% discount. I reiterated that I had gone on July 5th to the park placed location and was sent away. He then informed me that the phone is bowed and that replacing the screen does not guaranteed that it will remain in place and the screen I paid for is not covered under warranty. No one had informed the phone was bowed at the initial replacement, had this been said I would have explored other options and not paid for a band-aid that wont stick. If I could I would have given them zero stars. read more

My daughter's iphone6 was acting up again--we had had parts recently replaced to fix the lack of sound issue at a different repair shop. It worked for two weeks and the same problem occurred. We stopped by that shop to have it looked at but the relevant repair guy was not in. I remembered we had good service in the past at All Mobile Matters and dropped by as the mall was still open. Jake was behind the counter and immediately went into action diagnosing the issues. He carefully opened up the phone and made several checks as to why there was no sound. There were a few issues that were easy to correct, but were a result of sloppy work from the previous repair (old pieces left in the phone that should have been removed), which he took time to show me. Jake adeptly went to work removing the debris and old pieces and double checked the sound and voila! It was working again. This took all of about 10-15 minutes and we were thrilled. I was so appreciative to have someone knowledgeable and service-minded finally discovering what was wrong. On top of the great service, Jake refused to charge anything as it only took him a few minutes and no new parts were required. WOW! I don't think I'll be going anywhere else from now on. Jake rocks and so does Daniel (who has served us previously). They are a pleasure to deal with, and who needs more stress when your phone is on the fritz??:-) read more

Es excelente que una compania como esta tenga empleados que hablen espanol! Especial mente en un mall con tantos hispanos que tambien buscan ayuda. Mi cellular Galaxy S3 estaba danado de la pantalla cual yo pense que seria un gran problema poder encontrar alguien quien me asistiera con este problema y que tambien me entendiera. All Mobile Matters tiene empleados respetuosos que tambien hablan espanol y sin duda saven lo que hacen. Ramon es uno de los empleados y quiero agradecer su esfuerzo, profesionalismo y mas importante su tiempo de poder arreglar mi cellular. Ramon tuvo listo mi Galaxy en menos de 2 horas y sin ningun problema! el precio es rasonable y bien para lo que hacen. Pude disfrutar mi tiempo en otras tiendas y volver por mi celurar como nuevo! Gracias All Mobile Matters. read more

My husband had tried to replace a cracked screen on his cell phone and ended up breaking the lcd/touch screen completely. Non-responsive, black screen. He ended up getting a new phone but was unable to access info on the old phone becaus the screen was locked and broken with no way to enable it to transfer. We realized we just needed a temporary screen to unlock and enable the transfer. "All Mobile Matters" had my husbands phone hooked up and tranfering contacts and files in minutes! They were great to work with and had all the right tools! I would recommend everyone use them for any kind electronic repairs before waisting hours, trying to do it yourself, inevitably making the problem worse or more expensive. read more

I Can't say enough about this store for Service and Customer Care thanks to Daniel!! My IPAD fell off the couch, thanks to my little 4 legged baby, and broke, I checked around and was going to be to much to replace it, found All Mobile Matter at the Tucson Mall, Daniel checked it out and said he could fix it. When I came back to pick it up, it looked Brand New!! He suggested (not pushy at all) to put a screen saver on it, sounds pretty basic, but I'm not computer savvy! He ended up fixing my IPhone as well.. Love the knowledge this man has! About fixing Apple software as well! You need your camera fixed, they can do it! I Highly Recommend going to see Daniel before you go anywhere else!! read more

I recently moved to Tucson and dropped my phone in water :(. I had no clue who could try to fix things like this so I decided to google phone repair shops. All mobile matters was the first to pop up. I gave you guys a call and they let me know that they can do a water diagnostic for $15 and try to see if my phone could work again. Once I got there Ramon a nice gentleman explained to me that they will diagnose my phone and try different parts to try to get my phone working, though it is not guarantee that it WILL work I still think its awesome to try. My phone unfortunately was too damaged by the water and did not work but those who have better luck check it out, definitely worth trying. read more

I did not know that a place to fix phones was located at Tucson mall. A friend of mine recommended me to it and when I went to check it out I couldn't expect more than what I got. All mobile matters has great customer service and employees. I want to thank Ramon for doing such a great job and helping me out with my phone a LG2. Ramon also explained that they fix more than just iphones which made me really happy and if needed the part can be ordered if not in stock. This is amazing because most stores and places I went to try to fix my phone only fixed iphones!! Also, it only took about an hour for my phone to be fixed, great job and definitely recommend all mobile matters. read more

While I was shopping around I saw All Mobile Matters and decided to ask how much it would be to have my power button on my iPhone 4s replaced. All employees seem very busy and many customers were also around waiting to ask questions. Even though it was super busy the customer service was great. They were able to stop and attend to my questions and the other customers with no problem. Ramon was super helpful, he explained the price which was 49 dollars + tax and explained that because of the waiting line my phone would be done in about 45 min to an hour! I thought that was wonderful and my power button is working with no problem! Keep up the good work All Mobile Matters! read more

Thanks so much to Jake. I have an iPhone 6s and the LCD screen wouldn't light up. Jake said that the repair wouldn't take long, maybe a half hour. I returned a half hour later and Jake had my phone working again. He said that after removing the cover that he was able to get it to work, that maybe something had just come loose. He only charged me for the diagnostic check, saving me big bucks of not having a purchase a new phone. He could have easily charged me for the LCD repair and I wouldn't have known the difference. His honesty and superior customer service skills made my day ! Thanks again Jake. I will refer All Things Mobile to my friends and family! read more

Whenever you have to use a service to repair your mobile device, it is usually under stressful circumstances because we NEED our technology to navigate a normal day. If your device has become an accidental casualty and you're not sure where to take it for repairs, I highly recommend All Mobile Matters! I was very happy with the Super Fast service, Quality Work and attention paid to making sure that I was satisfied. Adam was a delight to work with- Thank you for your expertise and service that Exceeded my expectations! The cost was Reasonable and I was able to have my phone back in about an hour. read more

I googled a place to fix iphones and ipads nearby and All mobile matters was the first one to come up. I decided to give them a call and other places but all mobile matters had the best price. When I called I was told I could have my Ipad 4 done on the spot if I take it in. I was also quoted 139.00 plus tax. The customer service is great, Ramon answered all my questions and told me he could have my ipad done in an 1 1/2 hrs. They did great my ipad was shattered and ended up looking brand new. read more

Im happy that I found this place, I come from Mexico to Tucson a lot and was hoping to find somewhere to fix it. I dropped my iphone 5s in water and thought it couldnt get fixed. Ramon checked it out was able to dry out the phone and replace the water damaged screen on it. My phone is working perfectly and looks like nothing was wrong with it. I really recommend taking broken or damaged phones here. The price came out to 130 which is not bad for what was wrong with it and the phone. Thanks! read more

Excellent customer service. Daniel was understanding and extremely thorough with the process and possibilities. At no time did he make empty promises that he couldn't fulfill. Unfortunately, our phone was unable to be fixed but Daniel gave us other options even though it meant no further funds for his company. To me that is the epitome of integrity. Although I hope to not need their assistance again, I will most definitely return and recommend them to those I know with phone issues . read more

A few days ago I dropped my iPhone in pavement and the whole front screen was broken and cracked. I called apple and they wanted a ridiculous amount, so I called around and found this place, they said they would charge 129$. Ray fixed it while we ate and shopped around and it looked brand new!!! He did an amazing and professional job, and I appreciate it still, because my phone is always attached to me. Thank you all mobile matters!! read more

I highly recommend this store for all of your phone repair needs. I went to the Tucson mall shop today and spoke with Daniel about some issues I'm having with my iPhone. He was super knowledgeable, not to mention kind and patient, despite me saying from the outset that I wasn't going to fix anything today. I will definitely come back to this store if I decide to fix my phone instead of buying a new one. Thanks for the great service. read more

I shattered by phone screen a couple of days ago and was dreading sending it in to Apple to be returned to me in 3-5 Business days, which was just unacceptable. So I found All Mobile Matters and was told it could be fixed in 45 min! They not only lived up to their end of the bargain, they exceeded my expectations with excellent service. Thank you Alex at All Mobile Matters. You are awesome! read more

I cracked my iPhone and was looking for somewhere were they can fix it for a decent price, considering I couldn't return it to my service with a cracked screen. I asked some friends and one of them told me I could fix it at Tucson mall. Ramon fixed my iPhone with no issues and quickly. The price was good $109 and was able to grab a bite and return for my phone all done. I recommend it! read more

The employee was so informative and helpful. I shattered my iPad 2 screen at 7 pm, and the employee said if I brought it in soon, he could have it fixed for me before they closed (9 pm). I brought it in and it was fixed by 8:30! It was $119 without tax, which is nice considering Apple charges $250. All Mobile Matters was friendly, fast, and fairly cheap. I definitely recommend it! read more

We have used AMM a couple times to repair an iPhone owned by a teenager. Most recently Ray at AMM did the work. They do good work at reasonable prices which include labor and parts. The only reason I didn't give them five stars is that they advertise one hour turnaround but that hasn't been my experience -- expect to leave your phone overnight (which is still pretty quick). read more