Andrew and Hayden came out to repair my water spigot. Both were professional and very quick…read more Knowledgeable and just all around good people. They are very reasonably priced. One of the best companies I've had the pleasure of working with. Thanks guys.

The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

After a week or so, the toilet began to rock a little when we sat down. I texted Chris to ask what…read moretorque I should use so that I didn't damage it. He responded by saying he'd stop by and adjust it. Cool! I added that while he was here, we'd like him to take a look at the gas connections under the cooktop. Occasionally, we'd faintly smell gas when we opened the cabinet doors. He agreed to take a look. He did find a leak and showed soapy water bubbling up around it. So I asked him to make the repair. The BIG surprise was when I asked him how much I owed for this visit/repair. No charge. I've found my plumber for life, just like I found my HVAC person for life.

Had a leak from my washer drain pipe. Chris came out and identified the problem. The leak was in…read morethe slab and he ran a bypass of the pipe and tied it into the main drain line of the house. This was done to protect the integrity of the foundation. This was not the original plan and Chris asked if I would like to get a second opinion. With the original plan changing he offered to waive his fees while I got a second opinion. The work was done in a timely fashion and resolved the problem. It was a pleasure doing business with Chris.

My plumber fron Legacy Plumbing, Brandon, went above and beyond for me- and in the pouring rain at…read morethat!!! He has made a lifetime customer in me. I absolutely recommend this company. Thank you again Brandon!!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

Great job repairing my leaking AC unit and enhancing the drain system to prevent future leaks. They…read morewere fast, transparent, and friendly. I'll be using them for my future HVAC and plumbing needs.

Excellent job! I am very satisfied with the replacement of my outside faucet. The technicians,…read moreJonathan and Diego, were very knowledgeable and helpful, explaining the work they were going to do step by step. The cost was right in the range I was expecting. I will certainly use their services again in the future.

Quick response and reasonable price. Chris did a great job. Would hire for future plumbing projects.read more

Responded fast, didn't try to upsell me on anything, and did the job quick. Couldn't ask for better…read moreservice.

The service call wasn't the issue, they failed to call before they came to let me know when they…read morewere coming. The guy acted pissed off about it too but he fixed the clog and said to call for another appointment to get the vent fixed. When they called to take payment, I told her I needed to make an appointment. That was supposed to be today between 10-2 but no one called or just showed up this time. I'm not going to beg for your business, I'll just call someone else.

Water line leak in the front yard. Called another company first, the estimate to locate and repair…read morethe leak was over $3,000.00 Called Tom's, the leak was located and repaired for less than $250.00

Ben & his apprentice came out yesterday to unclog our tub drain and did a very good, professional…read morejob for a competitive price. I especially love how Carlos trained his apprentice to be meticulous while working & to clean up & leave the job site better than they found it. I would use them again if needed.

Thank you Ben and Made's Plumbing team for the quick scheduling and resolution to the issue at a…read morefair price.

BUYER BEWARE...Anthony Clawson came out to replace a leaky outdoor faucet for $450. He sawcut and…read moreremoved 6 bricks and then wanted another $1000 to repair the bricks that he sawcut. He took advantage of an 88 year old man. Shame on you Anthony Clawson.

Anthony did an excellent helping me after another tech from another firm broke the water valve…read morebehind my refrigerator He was very knowledgeable and professional.