I saw an advertisement that they're selling a 2015 q50 for $20,000 which is ridiculous. This…read morevehicle is around 10,000 in every other place what justifies another 10,000 to a normal stock vehicle?

Horrible place to buy cars, not only do they sell cars that are messed up they are also very…read morediscriminative and shows racism. Not only are videos going viral they are calling the customers n*****s

Having been a professional for 38 years in the new and used automobile industry I had the…read moreexperience of needing a used car for my step son and we saw a 2008 Lexus ES350 passing by Royal Auto Stopped and "Moe" the owner assisted us. We decided on that car and I must say we received a 5 star experience We had visited many other local used car dealerships and most were text book shady experiences We purchased the car and things were great until approximately 16 days later we experienced a transmission failure. The AZ Used can lemon law is 15 days or 500 miles. We were out on both as we had 1000 miles and 2 days past the warranty from purchase I have seen this a million times in my career now knowing this repair is costly assuming $2800 repair bill min The transmission failed on I10 in Tempe. I called Moe and not only did he offer to help he literally drove immediately to the location of the break down. This man shows up with computer equipment and diagnosed the break down and arranged for the vehicle to be taken to his dealership. I knew legally there wasn't a thing we could do and there was no way that there was an issue when we purchased it. Moe told us the law and then estimated the repair costs $ 2800 retail. Knowing vehicles all my life Moe is as honest as they come. My step son no way could come up the $2800 cash needed after just using 2k cash down payment Moe arranged for us to only pay half the cost at a "wholesale dealer cost " not retail and let us make payments to him for the repair. So this man ate the cost up front at his facility refusing to use a " rebuilt " transmission and only insisting on an original transmission Knowing the auto industry Moe legally and morally didn't have to do a single thing for us. His obligation was fulfilled legally Royal Auto Group has to be the ONLY stand up used car dealer in the Greater Phoenix area rest assured He is truly a "CLASS ACT" and isn't like any other used car dealer. The place is immaculate and so down to earth and is as Professional as they come I highly recommend this place. You can't lose as Moe is there "After the sale". I Was also impressed with the selection of cars. All front line vehicles

In the past I've been lucky with dealer service advisors and mangers until recent changes in…read moremanagement. A friend recommended Brian Kirk at Royal Auto Group. Every mechanic was welcoming; the shop manager, Moe, introduced himself. Never felt more valuable at a service center. And they treated me like I had a brain (not like a silly woman who doesn't know anything about cars) and explained/showed what was wrong and why I needed other repairs. Did the basics today, oil and tires. Got incredibly reasonable quotes from Brian (owns space at Royal Auto) for struts (leaking. Badly.) and shocks; motor mount; and tyranny mount. He also ranked the quotes on what needs to be done first, second, etc. Will also be doing tire sensor and a couple other things. I found my forever car doctor. Thanks, Brian.

GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

I really wanted to have a positive experience with this dealership because everyone I interacted…read morewith was friendly, kind, and professional on the surface. Unfortunately, my experience did not match the promises that were made. Throughout the car-buying process, I was told several things that either turned out to be untrue or that I had to repeatedly follow up on and fight to have honored. After the sale, I found myself being ignored and eventually had to show up at the dealership in person just to get results. That was incredibly frustrating, especially after believing I was working with people I could trust. The final straw was my recent service visit. I was under the impression that my extended warranty covered the damage I brought the vehicle in for, only to find out that wasn't the case. Even worse, when I left the dealership, my side mirror was literally hanging off my vehicle while I was driving on the highway. It was not like that when I dropped my car off. It became a serious safety hazard, and I nearly had an accident because of it. I even have video of the mirror hanging as I drove away. I ended up taking my vehicle to another mechanic, who was able to secure the mirror properly in a matter of moments. It was incredibly disappointing that my vehicle left the dealership in worse condition than when I brought it in. I do want to recognize that my service advisor was excellent. They were communicative and treated me well, and I appreciate their professionalism. My frustration is with the overall experience, the broken promises, and the quality of the work performed. I had originally planned to recommend this dealership to friends and family because I believed everyone was being genuine. Unfortunately, after everything I experienced, I can no longer recommend either the sales department or the service department. Kindness is appreciated, but honesty, integrity, and quality workmanship matter even more.

I am not happy with consolidated auto, I brought a suv and right off the lot it breaks down and…read moreit's been in the shop for weeks, if a engine needs to be replaced shouldn't that happen before you sell the vehicle? then when I get it back it breaks down again, then they do the blame game on the consumer, I hoped I could have the piece of mind when I buy from a dealership that they sell me a solid vehicle, not one with a lot of issues...a warranty is only as good as the dealership, I wouldn't not refer them to anyone. I don't know what is going on with them don't they do inspections or are they trying to get away with something? They think you know nothing about vehicles and they treat you as such. If I buy a vehicle I would and want to drive it in good working condition.

I would like to take a moment to give a big GOD BLESS YOU to Consolidated. They are a fair…read morebusiness run by real people. If you are looking for a car, try CONSOLIDATED... Tanya B

I highly recommend Cory Miller at Centennial Leasing & Sales. After weeks of struggling to get…read moreapproved--with no credit history, no co-signer, and no trade-in--I was only offered very high interest rates on older cars. Cory completely turned things around. He found me a low-mileage 2025 Kia Soul LX still under warranty and worked directly with my credit union to secure a much better loan at 9.6% for 63 months. What really stood out was his level of care--after the purchase, he sat with me in the car, walked me through the features, helped me customize the settings, and even linked my phone. He made the entire process easy, stress-free, and actually enjoyable. If you think your situation is tough, Cory is the person to call!

Low to no pressure sales. Incredible selection of vehicles. This was as close to a no brainer car…read morepurchase as I've EVER had. My sales person took me out to drive several vehicles, of my choosing, and could tell immediately which one I loved. The price was very fair. It also helped that they worked directly with my credit union. I will be recommending them to friends and family.

Terrible sales workers. They have no clue how to answer your questions and communication is trash…read more I test drove a charger and it had multiple issues! After telling me if was getting fixed I asked to inspect the vehicle while it was on the lift. Not a single response since then. They know their cars are shit. Avoid this place.

worst experience ever. Owner sold me his personal truck and was told it was maintained and cared…read morefor. A day after I bought it the truck didn't stop rattling and needed an alignment, and new rotor. This still didn't stop the rattle and was told it needed new tire. I fixed this then 1 month later my engine light came on which entailed a complete engine overhaul. i contacted them to help me out but was refused. I have now spent over $7,000 in labor because I was able to get my parts for cost. This is the shadiest auto dealership ever. Do not deal with this place. I'm warning you and take my word. They will act like your best friend and when crap hits the fan they want nothing to do with you and will completely ignore your calls.

I had a really great experience purchasing my 2026 BMW X5 M Competition from Chapman BMW…read moreScottsdale. I worked with Perry Taylor from start to finish--he was friendly, professional, and great to work with throughout the entire process. He helped coordinate my custom order, accommodated my delivery requests, arranged some complimentary accessories for me, and made pickup easy even after I had to delay it due to a planned vacation. Buying a new BMW is a big milestone, and Perry helped make it an exciting and memorable experience. I highly recommend both Perry and the team at Chapman BMW Scottsdale!

Shout out and a huge standing applause…read more I continue to return to this dealership because of the exceptional service I receive every time, and a huge part of that is Josh. He consistently delivers the highest level of customer care and professionalism, and he is absolutely the reason I keep coming back. In my opinion, he is management material and sets the standard for what great service should look like. On my most recent visit, Josh had already left for the day, but Talin stepped in and took outstanding care of me. The transition was seamless, and I felt just as valued and supported. Nick made the checkout process easy and efficient, and Kadence greeted me when I arrived with such enthusiasm and warmth that I felt like a celebrity walking through the door. My vehicle is older now, but this team still treats me as if I purchased it yesterday. That level of care and attention is rare these days and speaks volumes about the culture of this dealership. The entire service department is honest, transparent about needed repairs, and provides competitive estimates without any pressure. What really stands out is that Josh even followed up after my service appointment to make sure everything went well. That kind of commitment to customers is why he has earned my trust and loyalty. This has to be one of the best service departments in Arizona. Josh, Talin, Nick, and Kadence were all outstanding, and the entire team deserves recognition for the incredible experience they provide. Kudos to everyone involved you've built something special here! Thank you all. I'll see you in another 7yrs to purchase my flying saucer which will be in by then, at the flying rate of change that's amongst us humans.

i would like to retract prior review and give this company a 5 star review. Fernando and his team…read moreworked around the clock and got us in an almost brand new Nissan Rogue. They really helped us out and remedied the situation I would definitely recommend this car lot. We wouldnt go anywhere else to purchase a car. Thank you from the bottom of my heart, you kept your promise and I apologize for overreacting; hope you can forgive my reaction.

No good. Makes up excuses not to give you a receipt. Tries to argue because he knows he's wrong…read more Took the car to get the air fixed. 487.00 in May. Still waiting for the receipt. It's almost August went again. I know enough Spanish. I'm not dumb. Make up any receipt she won't know anyway".

Just bought my 3rd car at Auto House. I set up an appointment with Kayla. She had the 2019 Jeep…read moreready for me when I got there. Kayla was friendly, no pressure. Answered all my questions and worked hard to get my deal done. She's terrific. Auto House will work with you which is why I keep coming back. And they have great vehicles. We love our Jeep!! Thanks for all your help Kayla!

Do not come here. Save your money and time. Months. I mean months trying to find one body part…read more They don't give a shit no pressure not reasonable careless business.

We have had a handyman for 10 years. He recently moved to a set of properties getting renovated by…read more2 former active duty Marines. He now cares for the properties while they are elsewhere. They have business and personal banking here. Staff here is capable and friendly. There's a security/info station as one walks in. However...Navy Credit Union is not on the same cooperating network as my credit union. When I need to do business with the Marines, I must drive a check over. But...I do not think you have to be a veteran, particulatly, naval, to have an account. Credit unions are such an excellent banking value, the monster, fee-laden megabanks try crushing them with weaponized legislation. Keep Our Credit Unions Afloat! Less fees, more Joy!

My husband has been a member of Navy Federal for over 40 years. The service is excellent and…read moreinterest rates a good. My husband appreciates being greeted "Good morning Senior Chief", very respectful.