I was down at Sherwin Williams picking out colors and I was just overwhelmed at the large diversities in product lines and what's available to you. The more and more I thought about it I just did not know what to get and realized that I may just be in over my head just trying to pick the right kinds of materials!!!!. I live in West Lake and I have a 4600 sq. ft home 5 bedrooms/ 6 baths. The manager gave me a recommendation. He gave me Scott's card and said this is the guy you should call. He not only is good at his work, he will order you the paint samples you need to find your colors. He also is very knowledgeable about the company's products. I called Scott and he came right away and was very pleasant and sat with me for a long time to try to understand what colors I was looking for. He told me not to worry and that the paint samples were no charge because he is a contractor. I had learned that Scott was also a combat veteran in the United States Marine Corps and had served in three battles in the Iraq War. My hat is off to him. His military experience shows in his demeanor and his professionalism. He seemed firm, but very fair with his crew. They knew what he expected of them and boy did they deliver! There was no fooling around and they knew exactly what to do and how to do it. When they were done I was so blown away that I decided to put my house up on the market just to see what I could get. My realtor came by and he is the one who sold me the house. He was absolutely blown away at the attention to detail. They used some kind of polyurethane on the doors, crown molding and the trim. Unbelievable transition and contrast. My realtor said that he believes that they did on my house actually increased its value by over $30k!!! I spent no where near that. The things that really separated this contractor from others I have come to deal with is: 1. He always called me within an hour of receiving my call 2. He was there on the job nearly 100% of the time. 3. He wrote contracts clearly and there was no confusion about time lines or what we were paying for. I've run into this with other contractors. 4. He provided a 5 year guarantee on workmanship and material and the paint he buys offers a LIFETIME GUARANTEE on material AND LABOR!!!!! 5. Extremely competitive with other paint companies pricing. He is a high end painter, without the high end pricing. I asked him how he was able to buy quality paints, provide a written guarantee and still be so competitive with his pricing. His answer was when you are a top level competitor in anything you do, you are able to get things done efficiently and without error. He said he provides a guarantee, but because of his attention to preparation and choice in materials, the guarantee is there but has never been used. So he is able to get jobs done quickly and move onto the next. His motto was, "bid low, bid often". I cant tell you how much we all loved the guy. So, all in all I give him my highest rating and my realtor has used him in multiple projects now and they continue to have a thriving relationship. There are a lot of hustlers out there and he is not one of them. Very, very honest and straight forward. read more

They found and repaired things I didn't even know were problems. I am still floored by how they could possibly make all the dryrot and stucco imperfections just disappear and look like new. Great painters very maticulous about their work. They really cared about what they were doing and treated us like family. Their quote was one of the best we received. We appreciated them chosing very high quality materials for the job without busting our budget. The old wreck looks like a shining star now. We can tell the quality will live on for many years to come. We are very proud of the place now and the neighbors love it too. Great job Scotty and crew. read more

My name is Scott and I am the owner of All Pro Painting Co. I am rebutting the claim made by Leonard Salazar. In his statement he said "nothing" was done right. This is exactly what happened: I was introduced to the Salazar's by a friend of mine. I was asked to keep the price point low for their friends. No problem. They showed me the bathroom that they were looking to remodel. The texture was done poorly and extremely rough. They wanted that sanded smooth and retextured to a "light orange peel" finish. They wanted the bathroom sink, vanity, and mirror completely demolished and the wall behind repaired. It was quite extensive since there were massive holes behind the mirror. We had to mud and float the holes, then apply texture. Sanding the texture down was labor intensive. It took my partner and I an entire day of belt sanding just to remove. Once that was completed we applied a much more appealing texture followed with two coats of primer and two coats of high quality Sherwin Williams semi-gloss finish. We painted the ceiling, walls, door and trim. Next was her shower. It was a deep red and she was talking about taking it out. I explained that I could save her money by applying a "pure white" epoxy over it for only $300. Once finished they were amazed and Cynthia was under the impression the bid included her tub, which it was not, but I did it for her anyway. I took photos and the job was amazing. They paid me in full. A few weeks later I got a call from Leonard Salazar. He said they removed the hardware from the shower and installed smaller hardware and a red ring was showing. He also said they removed the toilet and noticed that we did not apply texture behind the toilet, even though it was flush against the wall. I replied by saying, "did you install a new toilet"? He said "yes". I then said why would you want texture in an area that nobody would ever see? I told him that I did in fact pull the toilet back for a skinny roller and applied a protective layer of paint there, but if texture was desired that is something that we should have probably discussed prior to writing the details of the contract. As far as the red showing around the faucet handles: I told Cynthia that I would be willing to come down there for no charge and touch the areas up if she would be willing to pay for the material. A quart of epoxy cost me $42. She said "if you don't get down here and fix this I'll see your a-- in court"!! I tried to explain that if the handles were going to come off after we applied the epoxy that we should have taken them off prior to application. Leonard got on the phone and said, "a good painter would have taken them off". As painting contractors we remove temporary fixtures such as light plates and refridgerators, but permanent fixtures we do not remove such as ceiling fans, toilets and faucet handles. The Salazars did in fact take me to court. First time ever in 20 years as a contractor and after successfully completing literally hundreds of commercial properties and homes without complaint. My original bid was at $2300, but discounted it to $1500 because they were friends of the family. I was shocked to see Cynthia was suing me for $4000! Cynthia not once mentioned the toilet or the shower handles. Now that I was in court she had a completely different story. Despite the fact that she already paid me, now all of a sudden her claim was that the epoxy was running all over the shower. Only problem with that story is epoxy has a two hour pot life and it hardens. I showed the pictures to the judge and he was impressed. Even the judge asked Cynthia why she was suing me for over double what I charged? She said the District Attorney told her to do that. The District Attorney happens to be a friend of mine and a member of our church and I know he would never tell anyone to do something so dishonest. Cynthia told the judge lies such as paying us to install the sink and vanity and paying me to epoxy the tub. I took it upon myself to go the extra mile for her. I epoxied the tub for no charge and she told the judge that the epoxy began to run after I had left. I fought the case with integrity and believed the judge saw through everything. Later I came to find that he denied her request for $4000, but did award her $750 for a new tub (which I did for free). I'm not sure maybe that judge didn't understand the pot life on two part epoxies, but I did explain it to him. So, as far as Mr. Salazar saying nothing was done correctly, that is far from the truth. Mrs. Salazar did in fact say in court that the walls and ceiling were amazing. We were in court because of the red showing around the shower handles and it wasn't even mentioned. Should have I just bought the epoxy myself and touched up around the handles even though it wasn't part of the procedure? Probably. read more

There's a big difference between boasting about being a "professional" and actually performing like one, as we found out with this individual. The painter apparently overbooked himself, underbid the job, and then wanted to somehow blame us for his own errors in judgment. He complained incessantly about how he wasn't making enough money and wished he hadn't taken the job, even though we had accepted his original estimate as well as an increase the next day. We also did not give him a deadline, but his work was still rushed because he had to get to another job he had already booked. Consequently, his attention to detail was less than satisfactory. At our request, he begrudgingly touched-up some of his work ,and said he would come back to finish it later. He was so rude in our ensuing conversations, however, that we did not want him back in our home. If he thinks he regrets having taken on the job, he has no idea how we feel about hiring him in the first place. Big mistake. read more

I had the same experience as the last customer! Nothing was done correctly and the job was sloppy to say the least. When I did complain I was talked to horribly and was even called names. I was blamed for his unprofessional work ethic and after that who wants this guy in your home. I have decided since I do not want this man in my home, I will see him one last time in court! Please remember "You get what you paid for!!" read more