Excellent service and quality. Very thorough and knowledgeable. They were also punctual.read more

I am SO grateful to have found Aire Serv of Granbury! They are responsive and have an annual plan…read moreto have a technician come out twice a year to run diagnostics and change filters as a preventative measure to keep your HVAC running in tip top shape. John is the tech that has serviced my 1920's home in Granbury on multiple occasions. He is honest, caring and super knowledgeable with my system. Although I don't enjoy encountering HVAC issues I know I am always in great hands with John and Aire Serv! The folks that answer the phone are also very friendly and customer focused. Thank you Aire Serv!!

Had an issue at 8:00pm and left them a text via their Google listing. It auto-replied that they…read morewould contact me the next business day. The next morning at 8:30am I got a text from the office. They set up my service call for that morning at 9:00 and told me cost to inspect and determine what needed to be done. The Technician, Josh, showed up right on time and was here for about an hour inspecting and ruling out issues that I was concerned about. In the end all I was charged was the inspection fee and now I have both piece of mind and a pathway of what I need to do. Very happy with my experience because finding a trustworthy HAVC company can be very hard. Honest and true to their word; I highly recommend.

We had Ryan Nelson come out and service our AC unit at our business. We have several in the…read morebuilding and he was able to replace thermostats and get them all up and running smoothly. They have never ran better. He did such a good job that we had him come service our house unit as well. This thing is old OLD. He was able to get it woking for us and told us what we need to do to upgrade soon. And to keep this thing running until we can afford that. A+++ we will always call Ryan for our needs.

A great company with a crew that is honest and has integrity…read more The initial diagnosis for my system didn't solve the problem so there was no charge for that part. We had to replace the whole outside unit to get the system back in excellent condition.

It may be hot and steamy outside, but it is nice and cool inside. We had been in our home a few…read moremonths, when temps started to rise and we turned on our AC. Outside temp was up in the 90s and inside it would not cool under 79. We called Flex Air on a Thursday afternoon and they came out the next day. They took their time to review all the equipment. They listened to what our needs were. They ended up giving us 4 different options to choose from on how to proceed. They showed us a side by side preview of all 4 otptions and then went into details of each one. This included two with repairs and two with full right replacements. They took their time to answer all of our questions not shying away from the positives and negatives of each option. This gave us a clear picture on how we felt we needed to move forward. They came out the following Monday to put in the new equipment. During install they were polite and friendly, again answering any questions we may have had. We have been using it a week now and everything is running great and nice and cool. We also love the new thermostat. I appreciate them being upfront with us. Again listening to what our needs were and they did not try to push some high end products with a bunch of bells and whistles that we did not need. My wife and I are very happy with service and product. Thank you So much!

Comfort Masters is one of the best HVAC companies in North Texas. I was out of state when I noticed…read moremy house had climbed above 95 degrees inside, so I called Comfort Masters. They came out the same day, gave me estimates for both repairing and replacing the system, and helped me weigh my options. Since my unit was 18 years old and had needed more service recently, I decided to replace it. Their team came out the next day and, even though I wasn't home, replaced the entire unit with an Amana variable-speed inverter AC unit and compatible heater in one long day. Dylon returned the following week for a quality-control check, and the system has been very quiet while keeping the humidity in the low 50s. I also really appreciate that live people in the office answer the phone--no bot. I highly recommend Comfort Masters for HVAC service.

Had two problems in the last year. Both covered by warranty. Both times I needed Comfort Masters at…read morean important time (just before a vacation and just after my wife got home from surgery. Both times Comfort Masters delivered. And both times it was Jeremy Vargas responding quickly, professionally and explained everything. Comfort Masters delivers on their promises and I would highly recommend them to anyone looking to buy, or service their AC/Heating unit.

When Service Still Means Something - Bates Heating and Air Sets the Standard…read more I want to take a moment to recognize what true customer service looks like, because unfortunately it has become rare. Bates Heating and Air in Granbury proved to me that it still exists. When I called them, I was convinced my pipes had frozen and I was facing a major problem. They responded promptly and professionally. After diagnosing the issue, I was told I would likely need a new coil. Instead of just selling me the repair, they did something that speaks volumes about their integrity -- they called the distributor to check the warranty first. That one extra step saved me a significant amount of money. The unit was still covered. They then quoted a very fair labor price, explained everything clearly, and made sure we would be protected as the Texas heat approaches. They even told me if the freon ever dropped, to call them and they would come right back. No runaround. No fine print. Just confidence in their work. Today Andy and Donny arrived with the replacement coil. Within about an hour, everything was installed and running perfectly. What impressed me most wasn't just their technical skill -- it was their attitude. Professional. Respectful. Efficient. Positive. The kind of people you actually feel comfortable having in your home. What makes this even more meaningful is something they did not know: I am currently battling cancer. Yet they treated me with a level of kindness, patience, and professionalism that genuinely made a difficult time a little easier. That kind of character cannot be faked. I have been in business long enough to know the difference between companies that just do a job and companies that build trust. Bates Heating and Air is the latter. I could call twenty HVAC companies in the Granbury area and I doubt any would leave me feeling as confident and well-taken-care-of as this team did. They didn't just fix our system -- they earned a customer for life. If you want honesty, skill, fairness, and old-school customer service that still believes reputation matters, Bates Heating and Air is the company you call. This is how business should still be done.

Bates Heating & Air has kept my 2008 Carrier Infinity System running right without breaking my…read morebank, which is no small feat, and many services I'd called in the past wouldn't even try because of this sytem's complexity and reputation for being persnickety. The Owner David is always a phone call or text away and is vested in customer satisfaction. A recent service call by Adam, shows that Bates hires the best techs and people too. When it time for an all new system, I know who I'll be calling. Highly recommend Bates Heating & Air.

They do not have a dedicated scheduler, and only have one technician. They tell you they will come…read moreout, but Never show up. Save your money and go to Daffan or another reputable HVAC place in Granbury. Steer clear of this company.

An item that we all take for granted till we have a problem, Heat and A/C, then it becomes a must…read more I recently tried to contact the company. AAIRCO [in Granbury], that installed my 3 units new and here is what happened to me, your experience may be different. Starting on 09-27 I called Mike. I called almost daily till 10/03 without ever getting a return call just voice mail. On 10/03 I drove into Granbury to their office and talked to Sandy [lady at office]. She was super nice, but not much help. 1st I got the speech that Mike cell is broken. A week without a telephone or not even forwarding his cell to the office [carrier could have forwarded it] is not really good business practice but explains why I got VM for a week. She could NOT FIND my files on my THREE-unit installation. She was going to keep looking, but as of today, the 12th [9 days], I have heard nothing. Guess my file will be lost forever. Again, she was nice and took my information and would give it to Bobby who actually did the installation. On the 7th, 4 days later, I again heard nothing from AAIRCO, so I called to see why not. ??? Well to close this out - on Thursday I called another Babiash A/C and by Friday, the very next day, it was addressed and fixed. I am sure AAIRCO has reasons for not getting back to a customer on one of their 3 installed units from 09/27 to 10-10, 13 days, but as a customer, I cannot think of one acceptable excuse. Just my experience, might even have good experiences from others.

AC unit was making a strange buzzing noise, so I called them and was immediately told they could…read morehave a technician out first thing in the morning. Normally, I would have to wait a week or more to get service if I called somewhere else. Curtis showed up right on time, quickly identified the issue, and was even able to get a 2nd crew member there within 15 minutes to fix the issue. Got quoted a more than fair price, and they took credit card payments at my house. Great company, fair pricing, good work, and Curtis was the man.

Don't waste your time, literally. As others have mentioned, they have a 6-hour window. Bad enough…read more I got a text saying they were on the way at hour 4. Someone finally showed up after waiting for 6 hours and 25 minutes as we were walking out the door. The guy said I can reschedule. I texted and asked when they could reschedule. I received a reply asking how my service went and if I wanted to leave them a review. I replied that I would be happy to leave them a 1-star review. They replied "thank you for your feedback." When I replied asking if I needed to find someone else... they blocked my number. So here is the review they requested.

Very knowledgeable and excellent service. I will be using this A/C company from now on. Completely…read moresatisfied with there work

From the owner: Don't wait until the sun starts blazing or the weather drops to freezing temperatures to call for…read moreHVAC assistance. Let Hensley Air keep your home or business at the temperatures you find most comfortable. We are the experts that reduce the risk of future costs and help you avoid breakdowns when you need your AC or heater most. We offer AC repair, AC replacement, and HVAC repair. Other specialties include: AC Installation Near Me Granbury, TX 76048 AC Repair Near Me Granbury, TX 76048 AC Maintenance Granbury, TX 76048 Heating and Air Granbury, TX 76048 We give our customers a quality service in a timely fashion. Other services that we provide include air conditioning repair, air conditioning service, AC installation. Give us a call today!

Anyone who has tried to endure a Texas summer knows that air conditioning ranks among the absolute…read morenecessities. A few feet of copper tubing, a few pounds of freon and, as TXU will attest, a massive amount of electricity are all that separate cool comfort from sticky, sweaty, profanity-laced misery. So when the air goes from cool to warm to unbearable, it is critical to have a reliable repairman on speed dial, and that is where Daffan comes in. Their techs are knowledgeable and courteous, the management is highly proefessional, and their overall customer service experience is second to none. They may not be the cheapest service in town, but these guys do top notch work 24 hours a day, 7 days a week, and when you're sitting in a sweatbox of a house, with ceiling fans and box fans just pushing hot air around, the last thing you want is some half-ass patch job that will fail as soon as the joker leaves your house. They stand by their work and will keep coming back until the problem is solved. If you live in Granbury, you have undoubtedly seen one of their many trucks on the road, moving from disaster to disaster, saving people from their own houses. The next time you see one, jot down their number and keep it handy. That way, when your air goes out (and you know it will go out eventually), you know exactly who to call.

Have had Daffan for several years now. James serviced this week and was professional and had a…read moregreat attitude. We like em!! Reggie D.

TLS Refrigeration was very prompt, fixed the problem, and affordable. Trustworthy company.read more

From the owner: We are a commercial refrigeration service and repair company. We also do residential HVAC…read more Ice Care Dealer with Scotsman Ice Systems. Look up service dealer at ( scotsman-ice.com ). Factory Train Company for True Manufacturing. Look us up at ( www.truemfg.com ) under support / Service Company Locator. Also have been trained and work on all brands of Ice Machines Walk-in Freezers Walk-in Coolers Reach-in Freezers Reach-in Coolers Commercial Air Conditioning and Heating Residential Air Conditioning and Heating