Don't waste your time, literally. As others have mentioned, they have a 6-hour window. Bad enough…read more I got a text saying they were on the way at hour 4. Someone finally showed up after waiting for 6 hours and 25 minutes as we were walking out the door. The guy said I can reschedule. I texted and asked when they could reschedule. I received a reply asking how my service went and if I wanted to leave them a review. I replied that I would be happy to leave them a 1-star review. They replied "thank you for your feedback." When I replied asking if I needed to find someone else... they blocked my number. So here is the review they requested.

They came out for a warranty repair and told me I needed replacements which I did in fact not needread more

This is the AC company you want! I have used them for 23…read moreyears and they are the greatest company! People are great, service is reliable, and they will help you out however they can. Steve has talked me through issues to fix my system rather than send a teck and charge me, several times. They have replaced parts, pieces, and whole systems for me. They always do what is right and most affordable for you. I can't praise these guys enough!

They were able to send me a tech within a couple days of calling. Angel showed up and diagnosed the…read moreproblem and explained and answered all my questions. He was very honest and did not try to sell anything I didn't need. Our A/C has been working great ever since. I highly recommend Tuffy's.

Strickland is very responsive. Duncan Allen came the same day at 5 pm when I requested service…read moreclose to 3 pm. He's very kind and professional. He clearly explained what the problem was and what he did. Highly recommend.

I continue to be impressed with the professionalism of Strickland and The Robby Dollar. All work…read morewas thoroughly explained and repaired options were presented clearly.

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

If you're looking for a reputable company to help with AC issues, I highly recommend this one…read more They came out after a different company was a no show the following day and fixed my AC unit. They are professional and courteous in person and over the phone. Their prices were also very reasonable.

Our AC system needed to be serviced and one unit was making noise…read more I was actually able to contact and make the appointment ALL via Yelp within minutes! That was awesome! All of my initial questions and possible pricing scenarios (of course, they could not quote an exact price) were discussed on the Yelp platform. The technician who showed up is Rueben and he was fantastic. He examined the systems and then explained all work that needed to be done and gave specific pricing for the work. The hubbs and I only had a specific amount to spend at this time on the system, so Rueben let me know what had to be done immediately to ensure we'd have AC throughout the summer, and then what we could wait on, but need to have done by early fall. We had to wait on some parts, but Rueben gave us a realistic time frame and let us know when he'd be back to install the parts. He was very thorough and I sincerely appreciated how well he explained everything he did. I will definitely be scheduling my follow up appointment in the fall, and I am now using Comfort Masters for annual maintenance on my ac/heating systems. Fast, friendly, and reliable service from a company that hires exceptional employees. That works for me!

Had two problems in the last year. Both covered by warranty. Both times I needed Comfort Masters at…read morean important time (just before a vacation and just after my wife got home from surgery. Both times Comfort Masters delivered. And both times it was Jeremy Vargas responding quickly, professionally and explained everything. Comfort Masters delivers on their promises and I would highly recommend them to anyone looking to buy, or service their AC/Heating unit.

My AC went out suddenly. CBAC had been out about a month ago and replaced the main board....which…read morehad been destroyed by dirt dobbers. The men that fixed that board did an excellent job, kept me informed of status and cost. Everything was great until the same unit went dead again .... When the tech arrived, he feared it was a problem with the new board....came in apologetically. But in fact, the blower motor was toast. The tech went about contacting the office indicating the part needed to be ordered. Thought it might take a day or two, but the next morning at 9:00 he was on his way back out here to install the new motor. The part was under warranty (who knew) and only charged me labor. This company, and all of the folks I've had contact with are great with customer service and they do a good, quick, timely diagnosis. As the tech was cleaning up, he noticed filters and offered to change the filters while he was here....one was in hot attic. He left my home clean, worked quietly and quickly and was polite and considerate of the time element because it is so hot right now. Belinda was good at checking in with me, putting my need to the top of the list the next day and did follow up calls to check my satisfaction with the service, offering to do anything else needed. These folks care about the customer. Forget those big guys who think they own the market. Use CBAC instead. You won't be disappointed.

We had the best experience with Cody and Brendon. We have had a nightmare of an experience with our…read morenew commercial build, with ongoing HVAC issues that have yet to be resolved. CBAC & Heat was recommended to me by a client, so I gave them a call and explained the issues we were having. They were out the very next day, which is almost unheard of with HVAC companies. They went through our entire building, identified the issues they were seeing, and provided a detailed report with solutions. I was able to take that report to the original builder and the company that installed the HVAC system. Because of the details in their report, it was discovered that the original company had installed different equipment than what was in our plans and what we had paid for. I reached out to Brendon to thank him and let him know we would be giving the original company a chance to warranty their work and make things right. The reason we are even at that point is because CBAC & Heat was able to provide the builder and HVAC company with a clear explanation of the problems and a plan of action. After nearly a year of dealing with issues and multiple service calls, this was the first time we felt like we had real answers. Even knowing we were giving the other company a chance to fix the problem, Brendon was kind, professional, and understanding. I truly appreciate the time and effort they put into helping us get to the bottom of the issue. I will absolutely be using CBAC & Heat moving forward for our HVAC needs and would highly recommend them to anyone looking for honest, knowledgeable, and responsive service.

Great service. My A/C wasn't cooling and I needed a quick repair, these guys came same day and were…read moreable to get it working again. I have used them ever since and they are always quick to respond and fairly priced.

I have been fighting with my warranty company for over a year with my AC. Reached out to 3 Kings…read moreAC, they sent out a technician for a consultation and by Monday (which is today) we are up and running. Hugo, Martin and Angel were all great. I received a year warranty on the part. I love the fast reply, wonderful customers service, Martin gave us the break down of what they did and Hugo gave us his recommendations of what was priority to keep our unit quality of life. I will definitely try to use them instead of the companies the warranty company tries to send to my home. Honest, fast, reliable and great communication. They called to see if they could come early, yesssss please do.