Easy to make an appointment. Terry sent a text when he was on his way. Arrived and was totally…read moreprepared to spray. He explained what he would do, completed the job, explained what he did, collected the payment and was on his way. Came in a white truck with the name of the company discreetly posted. It is spring and we were his fourth stop to battle ants. Hopefully we will not need pest control again, but if we do, STL Pest Control is my "go to".

We've had a brown recluse problem ever since we moved in several years ago and, for those in the…read moreknow, they're pretty much impossible to get rid of, especially when you live by River des Peres. We went with another pest control company initially, but after a few uncomfortable incidents, we decided to switch to STL Pest Control and I'm so so happy we did. They're very responsive, always come out pretty quickly, and every single person I've interacted with has been incredibly pleasant and respectful. I'm very appreciative of the work they do, they're very thorough, and I'm happy to report that our brown recluse problem has improved greatly since!

I'm on the 'every 2 months' program for $99 a visit. It's the same guy (Matt) that comes every…read moretime, who I really like. He texts me when he's on his way. We've caught a couple brown recluse and had minimal mice activity in the bait stations. Granted, I didn't have a problem, per se, but prevention is key. Setting it.up after buying the house was a bit annoying. The previous owners had been using Rottler regularly and I set it up right after move in. They wanted me to do the new $350 service even though the house had been in the program for years, with no pest problems. After some back and forth, a higher up agreed to just start the program again. They accommodate when I need to change my appointment and are generally pretty nice. This stuff.is so $$$ for the 15 minutes someone spends in your house but I also DREAD having another mice problem or worse yet, brown recluse.

I am really close to cancelling services. I have had a mouse for months and constantly cleaning up…read morethe mess, ruined food and so much more. I have expressed this over and over again yet Rottler can not seem to get it under control. I do not understand. I called today asking for them to come have my house cleaned at this point. I have explained there is still a mouse after all their attempts I do not understand. I had one technician transfer to another service area and never schedule a follow up so my home was not being serviced until I called asking what was going on. Another refused to go indoors but still wanted to say he serviced my home. So again had to call and the manager had to advise technician that they should come indoors when they are there to service. Just problem after problem. I am trying to be patient I am so frustrated. I am beyond frustrated. I am hoping they will come clean up and find a resolution. At this point I have no trust.

Friendly, fast response, and great pricing. They were able to do a service the very next day. Will…read moredefinitely reach out to this company again in the future!

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

Have they came to my home last year and I have been meaning to put a review. He was very…read moreinformational and he was compassionate about wildlife. He checked my home for raccoons or squirrels. He was honest and he said that he saw something that could be it but he suggested that I contact my insurance company first because of possible damage to my roof. And that is what I did. Comes to find out that I needed a new roof and I really didn't hear that much activity after he left. So why am I giving him a great review because he was honest. He didn't try to take my money he said that he maybe saw a little bit of activity but more than anything I probably need to call my insurance company regarding my roof. As we know raccoons and squirrels can enter your home at any time so if that's the case in the future I will surely contact them because of his compassion for wildlife and his honesty. So I didn't using this time but if necessary I will in the future.

AJS Wildlife Solutions will charge you coming and going. You pay $200 for the inspection. (The…read moreman who came to my house was thorough and knowledgeable. I can't complain about that!) Then they charge you for each time they come back to check the traps. I had 2 other companies come by to inspect/ bid. Neither of them charged for inspection or checking traps.

I booked termite inspection over the phone and he wanted payment up front. I stupidly did this…read more Then I found another company for $300 Less and asked for a credit. Five weeks later I had not received it. Then Mr A called asking why he didn't get the business and he lowered his price $400. He never credited me and I had to file a claim with Visa. Do not pay up front.

When I bought my house, it had been treated by these folks for termites. They recommend a yearly…read moreinspection. Tech was pleasant and took maybe 15 minutes for him to complete his work. He tracked nothing in. This is a window type deal. While I prefer an appointment time I get the window scheduling. What I don't get is being called at 10:53 am for a window that didn't start until 11 am.

Sounds great if you have pets, want to take the environmentally friendly route, etc. I requested…read morespecific areas to address, called and wrote in notes for technician. No response. No direct treatment for the requested pest issue. I signed a year contract that when completed, I called to cancel. Oh no, it's a 34-month contract. I've never heard of a 34-month contract. Why not 36 months? No one knows. Cancel. It's worth taking the $199 hit to cut ties with this business.

-5/5 review : SCAM…read moreSCAM SCAM - SAVE YOURSELF THE MONEY AND TIME!!! We never signed a contract or agreed to any services. After one visit for a sales pitch, they kept showing up at our house two more times -- one of those at 7 a.m. -- even after we told them repeatedly that we weren't interested. Then, a month later, we get an "overdue bill" for a service we never scheduled, approved, or received. This company clearly preys on people and tries to trap them into bogus memberships. Do yourself a favor and read the other reviews before even considering them. They make it nearly impossible to cancel or get them to stop contacting you. Stay far away and save yourself the frustration.