I usually provide very good reviews on Yelp…read more Unfortunately, Cali Pools is truly is not getting a good review from me. They were our pool maintenance company. We terminated them. We asked for a quote to install a pool heater. When we received the quote, they required a 50% down payment. We gave them the 50%. That was months ago. As of this date, they have not installed the pool heater. They started to repair our pool sweep. It needed a very common part, available from Leslie's Pool. As of today, the pool sweep has not had not been repaired. We finally had enough, and fired them. I give a poor review, which accurately represents their level of service. We are very disappointed with them and recommend caution to their customers

I've used Cali Pools for over 5 years and they are very reliable! They are at our pool each week…read morewithout missing!! If they do miss our day of service the call/text and let us know they'll be there the next day. They keep our salt water pool chemicals at just the right levels. The pool is ready for us when we want to use it. I highly recommend them!!!

Dean was amazing! He returned our call very quickly and was able to help us the same day, even…read morethough he was super busy, he made the time. Super friendly, helpful and took his time diagnosing our issue, it didn't feel rushed, he also came back the very next day with the part and installed it. Thank you Dean! Cheers !

I called t & h to come out and repair my leaking pool equipment first mistake was miss diagnostic…read moreof leaking parts and equipment but I was on and we Moved forward. Then after 4 weeks of not really Much going on and the equipment still leaking in the same spots I called and expressed my concerns to the lady on the phone questioning the person doing the repairs and the time it has taken for the repairs. That's when I became aware it was the owner doing my repairs. I even suggested if they were to busy to finish the job to let me know and I'll find some one else. She assured me it would get done and she would talk to her husband. After another 4 weeks I received the second final invoice for a total of all repairs bringing the total to $4,200. Well, guess what. I paid it thinking ok finally is done. I walk down there to find water still leaking from different places. I would never and will never recommend this establishment to anyone. I don't recommend anyone use this place for anything. I won't even go into the spray paint job on my equipment. Why??

Expert care for our complex pool - nearly a decade of excellence…read more Cory and his team at K&J Pool Service have maintained our complex pool with an infinity edge and multiple features for almost 10 years. Not every pool service can handle the intricacies, but Cory's expertise keeps everything running perfectly. He is always reliable, honest, and professional. Our pool looks stunning year-round. For pools in the Morgan Hill area, K&J is the only choice. I highly recommend it!

The first thing K&J Pool did was add a large quantity of copper, 'Blue Ray XL,' without my…read morepermission/ prior approval. The pool had been very clear since we had just changed providers and it did not require an algicide. It's not removable once poured in. We paid for service every month all autumn and winter. The bills were always hard to decipher as to which service period it covered. Later, they tried to charge me for December's in April despite not having showed up for several weeks during that timeframe. Communication/responses to my enquiries were largely non-existent. In May, several additional charges started appearing that were unspecific. I asked Tyler in person if the pool was safe for my children to swim and he replied yes. I asked him if the salt was OK and he said something like it was hard to tell. My kids then swam in mid-May during a heat wave. I took a pool sample to Leslie's a few days later out of curiosity and it failed abysmally. Free chlorine was 0.1 when it should be 1.0-4.0. The salt was 1200 when it should have been 2700-3400ppm. Everything was out of range. pH, phosphates and alkalinity too high. Calcium too low. I hope my children don't get sick. When he responded to my cancellation he had the nerve to claim our pool was locked that one week, which is simply not true. On the contrary, the gate had been open when they didn't show that one week because we were working outside all day. Would it have dropped so precipitously after just one week anyway? Should not have.

Was curious about this secondary location for the HotTub Warehouse since the one in Santa Clara has…read morealready been reviewed so highly. I was happy to discover that salesman Steve there in Gilroy is incredibly knowledgable, helpful and low pressure (I for one cannot tolerate that sort of stress) and there was a wideselection of hot tub models. We discussed our needs with him and after some comparison shopping finally decided upon on a Caldera Seychelles (really glad we didn't impulsively go with Costco for this decision!!!) Steve was even able to recommend an electrician who often hooks up this brand and has an ongoing relationship with HTW. My wife had some real concerns about access to our yard but they were dispelled once we did a facetime video call down our pathway and clarified the dimensions needed. When it came time for delivery it was fascinating how professional and careful the crew was, like a brutish ballet! Now basking in the glorious 102-degree temperature of our tub, as our tensions melt away we now think that this might have been one of the better decisions of our life!

We purchased a hot tub from Dan Clark, he is very helpful and was patient with our questions, he…read moreinstructed us on the installation details. It has not been delivered yet, while we prepare the site they will store our tub. After the delivery I will post another review. Mike and Sue

I wish I could select no stars…read more -Timeliness. If they can drag something out, they will. I had multiple appointments canceled for nonsensical reasons. They told me multiple times that they weren't coming out due to rain, even though the forecast didn't call for any. So when the day came and Surprise, it wasn't raining, they called saying they had a flat tire or something trivial. Let's be real. They didn't want to come out and found an excuse. Being the "only pool service that AHS uses" they should have more than one company car. The real reason is that they just didn't want to honor their agreement. -Professionalism- I have never met a more unprofessional person than Dale. The entire time I talked to him, on multiple occasions, he would talk over me and talk down to me. I have owned and operated pools for decades and his take on the situation seemed fraudulent. He always spoke to me as if I were an ignorant child. He proposed false and inappropriate appraisals of the situation. Dale tried to tell me, that barely anything was going to be covered by my plan and I would need to pay substantially out of pocket. To be honest, it sounded like he was intoxicated on a few occasions. He seemed so desperate to get parts ordered. It seemed like a ploy, as having this company order parts would lock me into service with them. I adamantly told him that I didn't want him to do anything without my consent first. Horrible customer service. -Problem Resolution - There was none! A simple pool pump repair turned into a nightmare with American Pool and Spa. They would have dragged this request on for Months! I was better off finding my own local and reliable pool guy. What a joke. Do yourself and your pool a favor and choose ANYONE else for pool service and repair. And Dale, you might want to look into AA.

I've had American Pool and Spa Repair come twice - once to install a new filter pump back in Oct…read more'21 and then recently in May '23 to replace the filter pump (which was faulty) that was covered under warranty. I decided to also get a new booster pump while I was at it. Dale is super professional and I always appreciated his prompt communication and his crew being able to address urgent issues and being very friendly and helpful. I trust them to do a good job and follow up as needed without major delay.

Our home's pool pump stopped working, and when we tried to install a replacement ourselves, we got…read morethe wattage wrong and burned it out immediately. Since it was an emergency, we needed someone to come out the same day. Art responded extremely quickly and came to our rescue. I'm especially grateful for his help in replacing it with a new pump--complete with a one-year warranty. He is super professional!

Art's Pool Service is fantastic! He came to fix my pool cover, and my polaris vacuum cleaner…read more He is highly professional, punctual, and incredibly easy to work with. Not only does he do an amazing job with the pool itself, but he also went completely above and beyond by answering all of my questions and taking the extra time to help fix a few other things he noticed weren't working properly. It is rare to find that level of care and attention to detail these days. Highly recommend

Horrible, Horrible and Horrible. Unprofessional to the core…read more They sent untrained people to my house, they broke your equipment and disappeared when things went out of control. They left me high and dry with pool totally green and told me via email after three weeks of not servicing my pool. For many weeks, I kept compaining that the pool was getting green. Finally after I wrote to them, they told me they stopped coming three weeks back. When asked why they would do such a thing, they started yeling at me and telling me how to use internet. Absolutely unrelaible, pathetic and unprofessional. Don't let them in your backyard.

Thomas PS maintains our pool weekly and we love them. I have had a variety of pool maintenance…read moreservices over the years in different homes I have lived in, so I can tell you I know a good company from a poor one. Thanks Thomas for doing a great job for us! Meg

We feel incredibly lucky to have found AMC Pools. If you've ever wished you had a trusted family…read moremember you could call to help bring your home projects to life, this is as close as it gets. AMC Pools is truly a family business--and you can feel that in everything they do. Every person on the team is part of the family (brothers, cousins, father, in-laws), and the way they work together is seamless. There's a level of trust, reliability, and accountability that's rare to find, and it shows up in the quality and consistency of their work. They originally built our pool, which turned out absolutely gorgeous. More recently, they helped us with a poolhouse remodel, and this is where they really stood out. We came in with a vision but no formal architectural plans, and Francisco and Hector did an incredible job translating our ideas into something tangible, functional, and beautiful. They guided us through decisions, made thoughtful recommendations, and executed everything with care and precision. As part of the remodel, we incorporated a pre-fabricated sauna and reimagined the surrounding space, including the pool equipment area. The result is nothing short of spectacular. Our backyard now feels like a cohesive, resort-style retreat--every element flows together and feels intentional. Beyond the craftsmanship, what we appreciated most is how easy they are to work with. They show up, they communicate, and they take pride in doing things right. We couldn't recommend AMC Pools more highly.

Francisco and his team did a amazing job on my pool . He replaced the liner and the pool light . He…read morewas always available to answer my questions . We can't wait to use it this summer !! Thanks AMC pools