NON-responsive and ghosted.....I cannot speak for their workmanship as they never did the job. I…read morewas planning on hiring Pablo to do my pool replastering, but when I decided I wanted to have a permit pulled for the work, he completely ghosted me. I left 3 text messages and even gave him an out to say he no longer wanted the business so I could get other quotes and he did not even respond to that. I suppose it is best to know ahead of time that the person you hire will not be responsive.

Cannot say enough good things about South Bay Pools. Jiman and Pablo did a beautiful job on our…read moreplaster and hard scape project. They have their own crew (do not outsource most of the job - exception concrete hard scape and coping/tile), I was impressed how polite they all were, and how hard they worked staying late to get the job done, ALWAYS cleaning the job site. The end result was a beautiful finish on time and on budget as proposed. They are reasonably priced and just enjoyed their professionalism, how often they visited the job site to check on the progress and communication with us. I highly recommend. We love our new pool. Thank you Pablo and Jiman

We purchased a hot tub from Dan Clark, he is very helpful and was patient with our questions, he…read moreinstructed us on the installation details. It has not been delivered yet, while we prepare the site they will store our tub. After the delivery I will post another review. Mike and Sue

Was curious about this secondary location for the HotTub Warehouse since the one in Santa Clara has…read morealready been reviewed so highly. I was happy to discover that salesman Steve there in Gilroy is incredibly knowledgable, helpful and low pressure (I for one cannot tolerate that sort of stress) and there was a wideselection of hot tub models. We discussed our needs with him and after some comparison shopping finally decided upon on a Caldera Seychelles (really glad we didn't impulsively go with Costco for this decision!!!) Steve was even able to recommend an electrician who often hooks up this brand and has an ongoing relationship with HTW. My wife had some real concerns about access to our yard but they were dispelled once we did a facetime video call down our pathway and clarified the dimensions needed. When it came time for delivery it was fascinating how professional and careful the crew was, like a brutish ballet! Now basking in the glorious 102-degree temperature of our tub, as our tensions melt away we now think that this might have been one of the better decisions of our life!

This our 8th year with South Valley Pool Service is still give it 5 stars! Thank you Reno and Matearead more

We've always have a great experience with South Valley Pool Service. Reno is incredibly…read moreprofessional, super friendly, and clearly knows what he's doing. He takes the time to explain things and makes sure everything is done right. Their pricing is also very reasonable, which is a huge plus. Matea is just as wonderful. She's sweet and kind, and always quick to reply to any questions we have. Communication has always been easy and stress-free from start to finish and for every pool projects that we need. Highly recommend South Valley Pool Service if you're looking for reliable service and genuinely great people!

Art is awesome. Gave a quote, came and did exactly what he promised. Took my pool from dark green…read moreand mossy to clear in less than 2 weeks. Also gave advice on how to keep it clean.

Amazing service at a reasonable price. The owner of the company, Art, really understands what he…read moredoes and he explained all the plans to us in detail. Very honest and sincere person. Very different from the previous company we used. I recommend it with my eyes closed! You will not be disappointed.

I got my spa moved, and power connections were done by certified electrician. But the spa didn't…read morework. I called Ben. He came and within 2 mins told me that connections are wrong. He fixed it in time and charges were very reasonable. Highly recommend Ben. Thanks.

he helped me figure out the issue with my previous heater and recommended a replacement that is…read moreboth more reliable than the previous guy but also at a much better rate.

They came up were suppose to fix pool covers 2. Only fixed 1…read more I came home that afternoon and it wouldn't open I called she acted like I was lying that it wasn't fixed only one was fixed ..now they are trying to charge another travel fee of $150 and swearing it was fixed since they had a video and photos (which I never saw) apparently it opened once! that night it wouldn't open when calling mgr was rude and didn't try to help fix the problem that they created HORRIBLE co with a great pool cover.. I called another co that works on Aquamatic they will be here nxt week not 2 mos out!!! service is horrid!!!

We installed our first walk on cover for our pool 30 years ago when we moved into our house. At…read morethat time our children were three years old, 18 months old and a newborn. We have now replaced the cover for the second time. A new cover every 15 years has been well worth the price. It has kept our children and now grandchildren safe and helped keep the pool clean and avoid too much water evaporation. The company was originally installed our cover and gave us the first replacement is no longer in business. It took a while to find Aquamatic. We shopped around and got three estimates. Jeff came out and has part of his estimate took a video which he texted to us explaining the work that would be done. Although they were not the least expensive, the description of their services and product sounded like the best for us. We upgraded from a manual cover which had to be crying to open to an automatic with a key. Installation took two days. Unfortunately when they came the first day they did not have all of the equipment necessary to install the cover. The cover looks wonderful. The system is run by hydraulics. It takes up far less room than the last cover. So far opening and closing it is simple. It was getting harder and harder to open the old cover manually because of both its and my age. Before they left they explain to us how to open and close the cover as well as what to do to maintain it. Hopefully this one will last for at least 15 years and the mechanism will last longer.

The team at this Leslie's was amazing. Not only was the store organized but the staff was very…read morekind. They helped me salvage my perfect spa day in a fraction of the time I thought it would take, so my family new year's plans would be saved. Shoutout to Michelle who kept me from losing my cool and actually found my solution in less than two minutes. Overall thank you and I wish you a happy holidays.

Ordered online and was shipped the wrong product and went in to try to exchange it to get the right…read moreproduct which was in stock and was told by the manager that I can't return products bought online at their store. Went home and checked the website and lo and behold it says you can return it back to a store. Definitely will not be going back here.

John & Roy have been caring for our complex perimeter overflow pool since it was built…read more I could not imagine another pool service company operating the complex system of 7 pumps, 4 filters, 2 ozone treatment systems and a computerized water chemistry management system. They are expensive, but worth every penny. They include many things that other pool services charge extra for - filter cleanings, and other routine maintenance items. Their repair & labor pricing ifs fair. They possess a State Contractors License and are fully insured and bonded. They are my "go to guys" for pool service and repairs in Santa Clara and San Benito Counties!

John Oldfield and his associate Roy Ramon have been servicing our infinity edge pool and spa for…read moreyears and we love their work. Our first pool service was a nightmare and we had to fire them - it is very easy to be taken advantage of when you have complicated pool. John and Roy have been awesome. We highly recommend their service!

Sloan has been taking care of my two hot tubs for about a year now. He has done a reliable job, is…read morepunctual and responsive. Thanks !

They are the BEST! Reliable, efficient and I've never had a complaint from any of my vacation…read morerental hot tubs they service! Hard to find these days!

Horrible, Horrible and Horrible. Unprofessional to the core…read more They sent untrained people to my house, they broke your equipment and disappeared when things went out of control. They left me high and dry with pool totally green and told me via email after three weeks of not servicing my pool. For many weeks, I kept compaining that the pool was getting green. Finally after I wrote to them, they told me they stopped coming three weeks back. When asked why they would do such a thing, they started yeling at me and telling me how to use internet. Absolutely unrelaible, pathetic and unprofessional. Don't let them in your backyard.

Thomas PS maintains our pool weekly and we love them. I have had a variety of pool maintenance…read moreservices over the years in different homes I have lived in, so I can tell you I know a good company from a poor one. Thanks Thomas for doing a great job for us! Meg