I don't live in Arlington but drove into town looking for a fireplace store. The business I was looking for has since gone out of business. So I stopped in All Seasons. I described my problem with the old fireplace (28 years old) showed him a photo. I was concerned about tearing out some nice river-rock stone work. He said he just did a similar job and it turned out great. He quoted me a price on a new unit and assured me the whole install would be great. Went ahead with the deal and am totally happy with the fireplace and the workmanship. Would totally do it again. read more

The owner would rather brag about how much money he makes and how busy he is rather than help us with hot tubs. Went to Bellevue to Seattle Hot Tubs, got what we wanted and had a great experience! Marquis spas are great! read more

The guy was rude, condescending and wouldn't even let us take a pamphlet with more information. Did not get out of his chair. Literally did not want to answer any questions or sell anything. Will never step foot in this place again. Zero customers in store when I was there. read more

I walked with $20,000 to spend on a gas fireplace. I got ten feet inside the door and said I said I didn't know what kind of fireplace to buy, wood, gas, or pellets. He said don't bother getting a stove because by the time I bring a gas line into the house, I was looking at over $7,000. It felt like an invitation to leave. So, I did. Talk about an anti-sales pitch! read more

What a jerk. I recently got ten years of disability pay and decided to treat myself to a hot tub. The guy in the showroom ignored me for a few minutes. Then when I asked if it was the smallest hot tub he had, he said it would be six months to build it, wouldn't sell the showroom model and it was just under $7,000. When I said "wow!" He said "I guess this isn't the place for you. Have a nice day." On my way out, I got a message on my phone, so I was sitting in the empty parking lot to reply and he came over to my vehicle to say there's no loitering. I could have bought everything in his entire showroom, but he was judging me by my soccer mom van and muddy boots..... Good news is I found a similar hot tub online for $3000 and free shipping! So, I guess I'm glad he's mean! read more

We went in to ask a question about and existing stove and the guy was condescending and rude. If he had been nicer we actually might have looked at replacing our stove as we are open to that. The store was empty so you would think he would want the business. read more

Nobody should be giving this guy business. He treats random strangers like garbage. I was not a customer at this store, I was at the coffee stand by his business when he came up to my car to confront me about being in the alley. I had never been to this area before and he raised his voice and grew increasingly hostile while I was trying to figure out what to do. He treated me like I was an absolute idiot even though if I had done what he asked me to do I would have been blocking another car from exiting through the alley since it's a one lane road. I was not blocking any of his customers. No one was trying to get into his business and there was not a single car in his parking lot. He sat in his chair outside his business smiling and laughing at me. My 4 year old son had to witness this awful interaction. Do not support people who lack human decency. read more

Very unprofessional (talked to Mike), pretty rude and condescending. I called today to see if they had the chemical I need in stock. The other shops near me are all out of stock and I need this chemical ASAP to start up my tub. Mike answered the phone and I asked if they sold / had in stock "Leisure Time Sodium Bromide that is the 99.9% bromine formula". Mike acted confused, I explained that it is the powder chemical and it's bromine. He asked if it was chlorine / dichloride and I said no, we need bromine. Then he told me "well babe I've been doing this 30 years and you're wrong about that chemical". Then hung up on me. A simple "no I'm sorry we don't carry that" would have sufficed but instead Mike decided to make me sound like an idiot and that I don't know what chemical I'm looking for. Mike - we have a saltwater Clearwater tub, which your company also sells. The manual clearly states what chemicals we need. If you'd like to see the manual to understand what chemical I am talking about I'd be happy to bring it in to you. Maybe next time instead of acting like the customer is an idiot just be courteous. I have attached a picture of the chemical that is required for our hot tub, so maybe in the future if someone else needs this chemical you'll know what it is and treat them with respect even if you don't sell it. read more

All Seasons Spa & Stove - Mike - I'm surprised in your 30 years you've never heard of this chemical. - Fireplace Services Near Me - Arlington, Washington

I have been here twice in the past 2 years and owner has been rude both times. We thought we'd give the place a second chance, since it's the only hot tub store in the area, but his behavior was the same and worsened. He is the only salesman on the floor, and he kept leaving us so that he couldn't answer our questions. He'd also mumble off answers and got irritated as we attempted to compare pricing between two hot tubs. When making an expense of over $5k, you'd think he would be wary of a customers need for information. I finally decided to walk out when I asked where the cup holders sat on a design he was showing on a pamphlet and he responded with a sigh and looked away saying "Jesus Christ". That was rude, disrespectful, and doesn't warrant my business. I was not able to support this local business, and do not recommend that anyone partner with them. read more

Owner is unbelievably rude. We have been to the store twice now and both times we drove away wondering how they stayed in business. The first time we went, it was right after opening and we were ushered back out of the store being told that his wife was sick, that he didn't want us getting sick also, and told a couple other places to go instead. The second time we went, today, was also near opening hours and we were wondering if they also sold pellets to go with the stoves. He said that he didn't carry pellets, to which we replied that it was odd. This brought on an immediate condescending litany of reasons why it wasn't weird at all and "have you ever owned a stove store?!". Both of us were left speechless because his attitude caught us completely off guard! We ended up walking out quickly and you could still hear him continuing to talk. I didn't care to know what he was still saying. We will certainly never be going back to this place and will absolutely tell anyone else to avoid this establishment as well! read more

We were hoping to buy local and find a wood stove for our home. The owner had an absolutely repulsive attitude about us browsing the selection they had. He was extremely rude towards my mother who was with us. A person who treats people this horribly will eventually go out of business and let's hope it's quick because he is absolutely a poor example for the people of Arlington. read more

My wife and I recently purchased a hot tub from Mark at All Seasons and have been more than happy with our experience there. While we did have to wait for a while to get our tub due to production issues at the manufacturer because of COVID, purchasing, delivery and installation went very smoothly. On top of that, they gave us a great price on our purchase. They have a good selection in store to look at to help make your decision easier and Mark was always happy to answer any questions we had while deciding on what to buy as well as providing updates on when we could expect to get it delivered. I've never had a negative interaction with anyone at All Seasons and would definitely recommend them as an option if you are looking for a spa or stove. read more

Unbelievably rude! I am jaw dropped at the poor customer service and attitude. How do these inconsiderate people stay in business? I asked a simple question looking for a local business to work with... said " I can't help you Cheif" and hung up on me. read more

All Seasons Spa & Stove - Rude and poor customer service... - Fireplace Services Near Me - Arlington, Washington

Mark Spencer does NOT want your business. The reviews about him and his approach are correct. He doesn't know how to listen when being questioned about products. If you call and ask him questions he is irritated and acts as if you've done something wrong. Seems I really pissed him off because I used my own electrician instead of his that was charging $2,000 more than all other bids. Seems odd for the same amount of work. Upon calling Mark to get a footprint of my clearwater spa ordered in February, he process to tell me that I can come get my money for my hot tub I paid for in cash because he doesn't want to deal with me. WOW! He was mumbling something about the fact I probably wouldn't get the tub anyway because Clearwater can't get materials. Was this his way of informing me how terrible the company is that he represents. He doesn't even like Clearwater spas corporate and talks crap about them. Acts as if they owe HIM? He didnt just tell me to come get my money, he was ranting and yelling at me on the phone SO much that I had to hang up on him! It was obvious he not only was crooked about the deal from the beginning, he was getting a cut from the electrician as well. Mark is a self professed chauvinist, hot headed, terrible salesman with literally NO respect for the human race. Mark Spencer did literally say to us his favorite coined phrase, "I don't care about your business, I only want your money." Clearwater spas is also a terrible company, DO NOT PURCHASE! They moved their manufacturing to Arlington, they have zero customer service and never approached Mark about not receiving my order. I will continue to report and review Mark Spencer and Clearwater in hopes to stop others in Arlington and surrounding areas from the awful experience they will experience with these people. The SAME day this happened to me, Mark Spencer literally sent THREE other customers to Browns in Marysville. Do yourself a favor and start your business at Browns, according to management, they have to deal with Marks bad business daily! They are happy to do so and have a wonderful sales team and approach to business. They have been at this for almost 40 years. Mark Spencer told two other customers that he didnt want their business that same day, so they went to Browns for all their spa and chemical needs. Do yourself a favor, don't waste your time on this Arlington business, Mark is a horrible representative of this town and businesses in Arlington. All seasons absolutely does not care about Boeing employees as their advertisements show, more false advertising. If you are a woman, absolutely DO NOT APPROACH. Clearwater spas and All Seasons Spa should shut down. They do not want business and want to be left alone. It's obviously a front for some other shady business. Mark asked me to bring him cash for my purchase. I took my time to drive to my bank in Everett just to get him $8,000 in cash where he thanked me so he could keep the money OFF HIS BOOKS! Returning my money he said he had to write me a check because of his "books". Seems he took our money and used it for three months to collect interest since Clearwater never received our order. He then readily returned our money to avoid doing business or dealing with me asking questions about my investment. Terrible company, terrible person, terrible representation of any fireplace or spa needs. If you need fireplace replacements try Andersons in Smokey Point or head to Mt Vernon. For spa and chemical needs go to Browns in Marysville. DO NOT WASTE YOUR TIME WITH MARK SPENCER. Mark, do us all a favor and shut down since you hate people and don't want business!!! read more

Went into this store looking to view and potentially purchase up to 5 wood stoves. We were looking for one wood cook stove which they didn't have. We asked the man who was working and he brusquely said he didn't carry them and walked away. Another customer volunteered that there may be someone in another town who restores them. We then asked about wood heating stoves for small cabins and he threw his arms open and said "That's what all these are!" Yea, duh. How about a recommendation of what would be appropriate for this square footage or that. Got a little frustrated and said something about him not wanting our business. He got very verbally assaultive and essentially threw us out of the store (as we were leaving) and yelled at us to not ever come back. Frankly, I'm shocked that this place is still in business. They clearly have zero concern for customer service or making sales. I strongly recommend anyone considering doing business with this company to check out their status on the BBB before making a visit. read more

We went to All Seasons last year looking for a new certified wood stove. The owner was not helpful and pretty rude. We went elsewhere to make our purchase. Now I notice his flashing sign on the building says "Make America Great Again" I guess this business supports Donald Trump. Sorry I was not able to buy local. read more

I definitely wound NOT buy anything from this store. The owner is the most dishonest, shady person i have done business with. If you do decide to buy make sure to get everything in writing as he goes back on his word. The owner charged and up sold a system that he knew nothing about and gave us inaccurate information regarding chemicals. He charged us an extra $1000 for the system. We should have also researched ourselves however, we made a mistake and trusted the supposed "expert" owner. Our hot tub was ready and 1 week from delivery then COVID hit (not his fault), however they gave away our hot tub to someone else when it was time for delivery again. The owner told me this himself as if that was suppose to help me feel better. He blames all others for his mistakes. He also told me that it was Clearwaters fault about the inaccurate info HE told me because the company told him wrong. He didn't know his products at all. His professionalism is awful. He is degrading and rude. I never asked for money back just an apology and an explanation. This spa will end up costing us more money in the long run for maintenance and chemicals. He did offer a full refund and to pick up the spa finally, however my husband has build the fence around it before we realized the issue. This has turned out to be quite the headache. I would think twice about buying from this awful store. Costco has similar pricing with better customer service in my opinion. Of note: they do not wear masks in his store or during delivery. read more

We purchased a hot tub from All Seasons and I wanted to share with everybody that we are excited we chose to purchase local and deal with a great company. We got treated very well from our first just looking stop all the way through delivery and still today. Our tub had a heater element fail in the warranty period and we made a call to All Seasons and the tub was repaired at no cost in a timely matter. Thanks to a great local store like All Seasons Spa we enjoy having this hot tub Thanks read more

We bought a Lopi freestanding gas fireplace and it works great. The install was booked out a while but I think that was because the install crew was busy. When the crew did arrive they were professional and quick. They definitely knew what they were doing. read more

I had to deal with this owner once, my car broke down while getting a coffee, so I pushed the car into his parking lot to get out of the way. Boy was that a mistake. He threatened to have me towed as I was taking up all of his space for his customers. I looked at the 5 other empty spaces and told him not to worry I wouldn't want people to see me in his parking lot anyway. What a shinning light for the people of Arlington. Hopefully one day he will understand he isn't more important than other people. My car was in the way of his customers for a good 10 minutes while I got a new battery. Luckily no one came to his business while I was there. read more

Excited about our new wood burning insert! Thanks for staying after hours for us Mark, love that you're local and owner operated! read more

All Seasons Spa & Stove - Beautiful wood stove, and WAY more efficient than our old one! - Fireplace Services Near Me - Arlington, Washington

Mark, the owner is far too obnoxious to be selling any stoves or spas at that store! I was told, by a city father, that Mark's wife has some money and built that store to get him out of her house! That says a lot. It's too bad, as he sells a quality product, but his "sales act" is that of an ADDHD teen aged boy. "Let's make a Deal Mark"! That is, if the deal is good for Mark. I've been in his store several times lately, on weekends and it's like a ghost town. No people = no sales. Even with his wife financing the operation, it still takes money. My suggestion? Slow down Mark. Stop fast talking. People don't trust fast talkers. Stop being rude - be polite. You need these people FAR more than they need you. All the stove stores price fix, so a customer will pay the same somewhere else - somewhere where the sales people are polite. It's about the customer Mark - not you. Grow up. I know, I know.... You've been in the business for 30 years, etc, etc, etc. That's where mama comes in. read more

Took my 3 year old potty training son in to see about using a bathroom, the "owner" rudely refused and told us to leave! Wtf is wrong with this prick!? All of his horrid reviews! I wouldnt spend a penny at this establishment after reading all the awful reviews ppl have written about him and the way he treated me and my young child! AVOID THIS PLACE!!! All i gotta say is karma is a b***h. I will NEVER recommend a single person to this crap hole. read more

Recently purchased a natural gas stove. Went to Rich's first. All Season's price was way better than Rich's. All Season's owner was easy to work with too. Mark arranged installation. Installer did a great job...we love the remote control for our new natural gas stove. If you want quality, service and a very competitive price you need to check out All Season's! read more

All Seasons Spa & Stove - Our natural gas stove purchased at All Seasons. Installed by All Seasons. - Fireplace Services Near Me - Arlington, Washington

If I could give this place negative 8000 stars, I would. This guy is such a douche canoe! My husband and I were in the planning and research stage of upgrading a few things around the house, one of them being the stove. We decided to visit All Seasons Spa and Stove in Arlington. Not long after walking in (we were just looking around at this point), the salesperson approached us and asked what we were looking for. We replied that we were just looking, doing research at this point. The absolute freaking turd weasel then immediately told us to leave. Note that I said "told," not "asked." "Excuse me?" We replied. "You heard me. If you're not buying anything, then get out." I've never been treated worse in my entire life. I immediately followed up with the BBB, only to find that the business owner doesn't accept complaints from the BBB! Since then, I've made it a point to tell every single one of my friends about our experience. To be quite honest, I'm surprised this guy is still in business with the way he runs his store. What an dillhole. read more

I could not believe how the owner of this store treated me and my wife who were there to buy chemicals for our spa. He asked If we had purchased it there and then essentially kicked us out of his store when we informed him we had not. He's an arrogant ass and after reading the other reviews, all 1 star with same complaint, I cannot believe he's still in business. read more

Just bought a house in Arlington we wanted to buy a hot tub and a stove and saw the sign buy local. We walked and meet the owner who quickly asked us when we were gonna buy and said thank you for coming while we were still asking questions. He just lost $6,500 in business. I've never meet such a rude business owner. By the other negative review we are now going to look at Costco. read more

Unprofessional and extremely rude! The owner was screaming profanities at people while he was standing in the middle of his parking lot!

I was unsure if I had the right business after reading the previous reviews. We've only experienced positive encounters with Mark. First time we went in we ended up purchasing a pellet stove, he was very helpful, knowledgeable, professional and has a humorous side. We needed an exhaust pipe for this new stove, so Mark made a call to one of his installers who hooked us up with 10 feet of stainless pipe at no charge. A year later when we were in the market for a spa we naturally selected All Season's for this purchase. Not only did we save nearly $1000.00 compared to Rich's, Mark personally delivered this unit to our home. I say ignore the negative reviews and give him a shot. read more

I want to say a 'Big Thanks' to Mark for personally delivering and helping to set up our new hot tub! And he brought freebies to make our hot tub more enjoyable. Wow, what owner of a store does that these days? And thanks for the Olympic Avalon fireplace! It is the perfect size for our large home. He was good on his word for the fireplace as it was installed exactly for the cost he quoted. The installers said it should be a lot more money but Mark stuck with the original quote, (which was far cheaper than any other stores we looked at). I noticed the negative reviews and can't help but think that they misunderstood Mark. He is a character for sure, but that is what makes him fun to visit and chat with. read more

It's absolutely amazing the guy is still business. I went into this place looking to buy a new wood stove. This guy is arrogant and rude.... a total and complete jerk to the highest degree. I am giving this one star rating because there is no option for zero stars. Either this guy has no need to operate a functioning bona fide business and he's skating by on another source of income, or he is keeping the doors open simply by dumb luck alone. I took my business to Mt. Vernon to Craft Stove...very cool guys, totally helpful, bent over backwards...I have no regrets taking my business to another town. Stove, permitting and installation for 4,500 bucks...they deserved every cent. read more

My husband and I were setting up our new hot tub and in search of (water) chemicals, a cover, and potentially a regular maintenance service plan. We had visited Anderson Fireplace & Spas in Smokey Point, WA, earlier that day. The gentleman at Anderson's was very helpful but did not have the items that he recommended to us in stock. He directed us to check out All Seasons in Arlington. Immediately upon walking into All Seasons, the owner of the store asked us where we had purchased our hot tub. As he was asking this, he was looking my husband up and down, as if making a judgement call on us. When we told him we had purchased our hot tub at Costco, he immediately told us to leave. He literally read more

Tried to call and get some information on having a fireplace serviced. Mark hung up on me because he said he was too busy. Tried to call again later and he hung up again. I'll never go there for my fireplace or hot tub. read more

The man who represents this business is the most rude and arrogant person. How he ever sells anything is amazing. We walked in the store he snapped what size stove are we interested in. I told him the size of our home and he pointed to a stove and said $3000 installed. I asked him to give me an itemization of that quote. He said he would not do that but would give me a brochure. We walked out in amazement at his rudeness. Stay away from this guy. read more

I bought a tub from All Seasons Spas about a year ago. The price was great, the service was perfect and the delivery and set up went without any issues. I've gone back with regularity for chemicals and advice on care. I've always gotten solid advice and good service. I just called a few days ago for a fan motor for my Lopi propane stove and the owner had the fan in a storage facilty away from work. He offered to run get the motor or bring into work the next business day. Who could ask for more? I will upgrade my tub in four or five years and will return to All Seasons again for a new tub. I don't expect fuzzy gloves or puppies and kittens, just good service and honest advice. I'd recommend All Seasons to anyone who wants good solid service! read more

Well, in reading the other reviews, I see I am an outlier. I dealt mostly with Robin at All Seasons. She was knowledgable and very helpful. I bought a Lopi gas stove from them. It is installed and working great. Their installers at Fireplace Services, LLC are top notch. Great guys and they go above and beyond to do a great job. And Mark gave me a very fair price. So, I am a very satisfied customer. read more

I travelled to Arlington from Bellevue to All Seasons Spa and Stove because my neighbor had purchased a Hot-Tub and stove through them. I was happy with the service/ Mark (the Owner) gave us some great advice...a deal on a new hot -tub and followed through with setting up our new purchase.Check him out,you won't find a better deal!! read more

I don't understand where the people posting one star reviews are coming from. I was new to the area and stopped in to get some information on options for our fireplace. My experience with All Seasons have been outstanding. I purchased a fireplace insert and a hot tub from Mark. He always took the time to explain the equipment and answer all my questions. He has always been very friendly and helpful and patient. After my initial visit I took some time to consider my options and when I returned Mark gave me an excellent price on a fireplace insert. It has worked out better than I had hoped. My experience was so good that I returned when I was looking for a hot tub. Again he took the time to answer all my questions and once again gave me an excellent price. He personally delivered it and over saw the placement and gave a full explanation for startup and maintenance. I had worked in retail for many years and sometimes the customer is not right. I would recommend All Seasons to anyone! read more

To whom it may concern: My husband and I purchased a Clearwater Spa from a local Arlington Washington dealer All Season Spa and Stove.. We looked and did our own research in order to make the best decision both financially, logistically and what we expected from the spa itself. Thus came to the local dealer in Arlington; All Season Spa and Stove . We visited several times and finally made a decision to purchase in December of 2013. A decision we woefully regret. We originally spoke with your local distributor; All Season Spa and Stove; he was able to sway our decision to purchase from; Costco, because "Costco, only drops the spa off on your property and the rest is up to you". This description is fitting for your dealer; All Season Spa and Stove, So, our decision was made and we purchased a Clearwater Spa from your dealer; All Season Spa and Stove. The Spa was dropped off on our property and in the area we created for the Spa. We were not coached on how, or what peramitters were necessary to accommodate the Clearwater Spa; we reasearched on line and consulted on line booklets. After our Clearwater Spa was dropped on our property, All Season Spa and Stove; left without instruction nor assistance. Your dealer; All Season Spa and Stove; said he would return to install the thermal lift cover. Your dealer; All Season Spa and Stove; did so, after many unanswered phone calls, and after your dealer's claims of, 'hey it is the holidays'. Of course our check cleared without regard to, "Hey, it's the Holidays". Your dealer; All Season Spa and Stove; dropped off chemicals with the Spa, with no instruction, Your dealer; All Season Spa and Stove; shorted us the chemicals described in the Clearwater pamphlet as to what was necessary for start up. Again when called several times, again our calls were unanswered. Finally your dealer; All Season Spa and Stove; returned our call to tell us, "Hey, those chemicals are 80.00!". We suggested that was not our responsibility, that this was outlined in the delivery/start-up in the Clearwater installation pamphlet. We requested that the shorted chemicals be delivered ASAP. Again after several attempts your dealer; All Season Spa and Stove; finally delivered. However, your dealer; All Season Spa and Stove; did not call before delivery , did not ring our doorbell, did not knock on our door. Your dealer; All Season Spa and Stove; drove to our home stepped up to our front porch, dropped off the chemicals and left it there for us to, eventually find. I must say this is the worst customer service we have ever encountered in our lifetime. When delivered, we were at our home, lights and TV on, with out of town family in our home. Since this time we have had many a problem, made aware to your dealer; All Season Spa and Stove; with the balancing of our Spa water is/was problematic, most likely due to being shorted the, "80.00", chemicals initially. And being a new Clearwater Spa owner and operator. Your dealer; All Season Spa and Stove; has never lent support in anyway. I know Clearwater Spa and your dealer;All Season Spa and Stove; is aware the expense of a Spa is huge, In return for the investment of this size, a customer expects a certain level of customer service. Your dealer; All Season Spa and Stove; has fallen woefully short in this arena, and is unequivocally the worst in customer service we have ever encountered. As you know; All Season Spa and Stove; is a representive of your Company, Clearwater Spa. That being said your dealer; All Season Spa and Stove; deserves to have his dealership of Clearwater Spas revoked immediately. We as the customers deserve to have your company try to make this hellish experience of purchasing a Spa to create tranquility and health, something less than the most expensive and stressfull nightmare of any purchase of any product we have ever made. We are so much more that disappointed/disillusioned, in your dealer; All Season Spa and Stove; your chosen representative of Clearwater Spa, in Arlington Washington. At this point we cannot separated one from the other. We will make certain that should anyone we come in contact with want a Spa or Stove, that one; All Season Spa and Stove; is not the dealer and two; Clearwater Spa; by way of association is not the company anyone should choose, ever. Disappointed. read more

I went into this store last year to prepare for purchasing a stove this year for heating my home. The owner (the only one in the store) never even bothered to get up from his seat behind his 4' tall desk in the corner. I told him of my interest and that I didn't know anything about stoves, but wanted to see about the differences in wood, pellet and propane stoves. He only said "Get a wood stove.". When I asked him about the differences for the pellet and propane stove, he bruskly said "You can't afford it." Rude and condescending!! The City of Arlington should ask this man to get out of town! I don't know WHY he's still open after reading all these other reviews. He certainly does not fit the Arlington businessman jacket! I believe the only reason he's there is to watch his neon signs flash! He needs to go! Please do NOT purchase anything from this man! read more