I am very pleased to recommend Aqua Bella to anyone who needs pool/spa service. Rob knows my…read moresystem better than I do and both provides advice and guidance on how to keep in running properly. My heater recently went out and Rob replaced it in a very timely fashion at a lower cost than the other quotes I received. My pool stays in great shape all year round which makes me stress free (at least regarding my pool...:). These guys are the best!

I am so thankful to have found Aquabella. I gave up on the pool service that we had been using,…read moreand found Aqua Bella on Yelp. They responded to my request immediately, over the weekend last year, and have been amazing to work with ever since. They take pride in their work, they are always available to answer questions between cleanings, and they have taught me a lot of my pool (the previous group we worked with used cleaners that knew very little about the pool equipment.). They even came late on a weekend evening to address an issue we were having with the pump. Amazing! I cannot say enough about Rob and Chris and highly recommend AquaBella!

My above-ground outdoor spa is 23 years old, and still in good running order. The first 5 years I…read morehired the company that sold me the spa to maintain it, but when they closed their local shops, they suggested I use Poseys for continued maintenance. Since then I have had multiple leaks patched, a motor replaced, and a control panel replaced. I do the routine maintenance myself (chemicals, cleaning, jet replacement) but I call Poseys for everything that requires opening up the outer shell. Poseys is a small family run business, so when I phone I know to expect that I may need to leave a message, but they usually return the phone call within a day and when they do, I know I will be speaking with the company directly, not a switchboard. Their communication has always been clear, their manner professional, their prices lower than MY estimates, and their work reliably good. Twenty-three years ago I purchased the right spa for my health needs: the right size and shape, the right jet placement, and thanks to Poseys I have not had to replace that spa with a newer model that lacks the features I value. As for Poseys, I just hope their family business continues for as long as I own a spa, because that's the company I want for repairs.

Kirk and Daniel from Posey's fixed the pump in my hot tub. They were prompt, personable and…read moreefficient. They also solved a heating problem I had since it was new with a simple adjustment. I highly recommend them. I'm in Renton, WA, I don't know why Google says I'm in California.

Elon suggested and installed a timer on our pool pump and it made our pool water clear for a long…read moretime and I don't have to worry running the pump myself.

ASA Pools & Spas is bar none the best service we've ever had on our architectural and somewhat…read morecomplicated dual pond + waterfall water feature. we have all the equipment of a pool but with greater structural/physical complexity. all other pool & pond service providers in the past paled in comparison to ASA. they would get it to work for awhile, but specific aspects of the feature would cause degradation in pump or water flow thru performance over time, or frequent attendance and servicing was inconsistent. but ASA is starkly different! ASA team approached it with an "engineering excellence" stemming from an incredible understanding (and intelligence) about the technical components of the system, as well as taking a no-challenge-is-too-great attitude. they even took special care to get the minor aesthetic details right (i.e. perfectly flush water level with the coping). after nearly 14 years of messing around with other pool providers, from now on we will only go with ASA as our water feature has performed FLAWLESSLY. they have my HIGHEST recommendation!!

I ordered a new sauna heater on April 16, 2026, and now -- almost 7 weeks later -- I have no…read moreheater, no explanation of what heater will be ordered or delivered, and no refund despite canceling the order. Here's a partial summary of my communications with AquaQuip: *4/16/26: After providing the prior sauna heater's specs, sauna dimensions, wiring, etc., I ordered the heater recommended by C. Requested a list of installers recommended by AquaQuip *4/16/26: Credit card charged ~$1900 *5/4/26: Called to check status. C told me that he would: Check with supplier on delivery status and get me an installation bid *5/12/26: Having heard nothing, I called again to check status. Was told that: sauna had mistakenly not been ordered, but that it would be and would arrive within 2 weeks. *5/12/26: J called to tell me that the heater recommended by C was not appropriate for my sauna. I again provided the prior heater's specs, sauna dimensions, wiring, etc., and sent photos by text. J reiterated that they would get me the name of a recommended installer and propose an alternative heater *5/16/26: Having not heard back, I followed up with J via text *5/22/26: Having not heard back, I followed up again with J via text *5/26/26: Having not heard back, I called main number and again requested update by VM. Said I would cancel the order and request a refund if no response that day. *5/27/26: Called to cancel order. I was switched to another AquaQuip branch and then told I would be refunded $1500, not the $1900 I was actually charged. I requested a call from the Shoreline branch to resolve amount owed. *5/28/26: Having heard nothing, called back Shoreline branch. Spoke to R and was told that the refund request was "pending with management" and that I would be contacted promptly to confirm cancellation and amount. *6/2/26: Having again heard nothing back from R or management, I disputed the charge through BoA. I can report that all of the AquaQuip representatives I spoke to sounded professional and helpful on the phone, but clearly the systems in place to recommend solutions and follow through on orders and refunds appear to be hopelessly broken. I was able to order a suitable replacement heater from Cedarbrook Sauna+Steam in Woodinville. They had it in stock, I picked it up the next day, and it works great. And it cost $900 less than the heater that AquaQuip recommended and was never able to deliver.

Bought a brand new Nordic Jubilee and followed all instructions in the manual and the hot tub…read moredoesn't work (doesn't heat). Called the store and was told it would be two weeks to get someone to take a look. We insisted that someone take a look at it sooner and a nice woman from the store came that same day and confirmed something was indeed wrong with the tub. The earliest appointment for a technician was two weeks later and the technician came, took a look at it quickly and decided it needs a new panel and it would be another 1-2 weeks. Everyone at the store seems very casual about the fact that they sold us a 12k tub that doesn't work and there is no urgency to get it fixed. We called last Friday to talk to a manager about returning it because it seems they sold us a lemon and they have not returned my call. My husband called today to also inquire and did not receive a return call. Everyone is very nice but there is no follow through and it seems like their only concern is getting you to buy a tub and don't seem that worried about the fact that they are selling products that don't work. I hope to update this review with better news but am not holding my breath.

I open and close my pool every year using their testing and advice. I wont knock them for being…read morebusy as some people have. When they get to you they are very professional and knowledgeable. If you are going on the cheap you probably wont be happy as most everything they sell, say or do is quality! Ill pay for that any day and when it isn't I'll let you know also:) Greg

All three that work here are very helpful. Buying the tub, getting supplies or any service or…read morequestions I have had has been a pleasant experience.

We hired Tub Cove for a bathroom remodel and unfortunately had a very disappointing experience from…read morestart to finish. From the outset, we raised concerns about the condition of the existing floor and flagged that the subfloor would need to be properly leveled before new flooring and the bathtub were installed. Despite this, Tub Cove's contractor declined to demo the old floor and instead installed the new flooring directly over the old linoleum, along with the new tub. This shortcut left a sizeable gap--large enough to fit a hand--between the tub and the floor. When we pointed out how unacceptable this was, the proposed "fix" was to glue a marble strip in front of the tub so "you'd never notice." Their own response was that photos on their website only show "perfect jobs," which was hardly reassuring. We insisted the issue be corrected. The workmanship throughout the project was inconsistent at best. Examples included: Sloppy drywall mudding that had to be redone. Gaps in trim work that were cut short and nailed in anyway. Caulking that was messy and clearly not watertight. The bathtub being damaged during installation that required repairs before it was even used due to demo work being done around the unprotected bathtub. Missing tile and incorrect estimates that caused delays. The tile work was subbed out and not done to expectations. They had to come back twice to address tile that was installed incorrectly or cracked. We also ended up doing significant drywall prep ourselves--work that was supposed to be included in the original scope of the contract. For this we were credited some money back. While one of their senior employees, Allen, was professional, efficient, and clearly skilled, he was brought in late in the project. If he had led the job from the start, things might have gone differently. On the business side, we also encountered troubling practices. Tub Cove repeatedly pressed us for progress payments even though our contract clearly stated final payment was due upon completion. After we did pay in full, we learned their subcontractor (Alex) had not been paid for our job, despite the funds being in Tub Cove's possession. This raised serious concerns about their financial management and created risk of a mechanic's lien on our home. We had to initiate a dispute through American Express to protect ourselves and ensure the subcontractor was made whole. Bottom line: We cannot recommend Tub Cove. The project was plagued by poor execution, shortcuts, and unprofessional handling of payments. We were advised at the outset that this work would take five days, which seemed ambitious. We expected two weeks. Instead, it took five weeks. If you are considering them, proceed with extreme caution--and insist on clear progress milestones, airtight contracts, and detailed oversight of their subcontractors.

We had bathroom work done and DO NOT believe a word they say when they sell you on using their own…read morecertified plumbers or electricians because this is FALSE. Their plumber listed is not even with the company anymore! Don't risk your remodel on a business that practices SHADY and unethical tactics...

I am telling you, this family run business represents everything that you would hope a small…read morebusiness should be - and more. The warmth, ethics, attentiveness, transparency, quality. I cannot say enough good things about these people!

My special thanks to the owner Wes for helping me rebuilt this indoor swimming pool. He cleaned and…read morereplaced new liner of the pool, repaired pump, timing clock and heating system. This is not a easy job since the pool was left unused and uncared for years. He is professional, honest, on time with all the ordering and work schedule. He also taught me a lot about how to care for swimming pool on daily basis. Thank you for your outstanding service, and we need more professionals like you in the greater area.

Pool service and maintenance department we give one star. After several attempts to call and talk…read moreto the office about the person cleaning our pool, never got help. We asked for gates not to be left open for our dogs with our two gate system, couldn't get a call back. Cleaning person wouldn't even open the lid all the way. I had asked if my cover was broken...why aren't you opening the cover all the way to clean. No answer. No return phone calls, no return emails. Poor service and bad attitude! For the money you pay you'd think you could have some communication with the company that comes to your house each week.

Do not use their service department!!! They came out in May to fix our heater and the service…read moretech told me it was a common part and that it should only take a few days. After 5 weeks of waiting and several calls resulting in no real updates, I called another company and they had the part in 3 days and had me up and running. Horrible service and worse communication. I'll never call them for service again!!!!