Ive been taking my truck here for years and theyre are great to work with. Molly, Rick and Ethan…read moreand all been great with service help.

YOU GUYS SAVED THE DAY!!! I was so stressed out, both my keys would not work. I was escorted to the…read moreservice department where a man replaced both my keys for FREE. YES FREE. Where can you get such excellent service. Here in Texas. I will buy my next car from you. Outstanding, I was in tears with relief. Such gentleman and understanding. Thank you, thank you, thank you.

I called from 45 miles away to ask if a front wheel drive car could be aligned, today. I got an…read moreenthusiastic Yes! So i made the trip. On arrival, i got the ol' "uh, um, uh, gosh, i dont know, its a Honda lemme go ask the guy." I'm calling BS. "The machine is not set up to handle this car." Any alignment guys/gals care to weigh in? Doesn't matter much, but it's a classic McPherson strut setup, lower and upper control arms, standard rack & pinion on a 99 Honda CR-V. Won't waste my time with Elliot again.

Service department is terrible. Had my truck towed there and sat for 11 days without being…read morediagnosed. Had to tow it to Tyler.

very poor management and very rude people. try to say you haven't made a payment when you show…read morethem.it was made. trying to say they are going up on your payment amount which is against the law after you have signed the paper work showing how much and when your payment is due. sell for cars. I heard that the Federal Government closed this one down for taxes, fraudulent charges etc.

garbage don't go here they are scam artiest and the cars are designed to break down so they can…read moretake it to their shop and they will hold your car for a month till you miss your payment and they will not give you a loaner car or a rental so that's how you know it's. scam

Had a family member recently purchase a 2026 Ram from this dealership. One of the worst experiences…read moreever, and it only gets worse. After they rushed the delivery, didnt clean the vehicle, and hid the fact that the vehicle was a demo with over a 1000 miles on it, they forced over 13,000 dollars of add ons into the contract, and are now refusing to cancel these worthless products. Buyer beware, take your business elsewhere

Two weeks ago, we walked in looking for a Jeep Willy, and a salesman approached us, with all his…read morequestions. We told him what we were looking for, which they did not have on their lot. He told us he was on it and would call us. A week later no phone calls, no texts, no emails.....we went on the internet and found what we were looking for within minutes. Richardson Jeep, had our Jeep and even in our preferred color. Two days later they delivered our Jeep to our front door!

Went in today for an oil change and they back my new truck into something, creased my bumper…read more Service manager Mr. Pickle, came out took some pictures as I was standing there and didn't say a word to me. Oh, the did give me a $15 discount on my $160 bill. Accidents happen, I understand, but not even an apology. After they fix my bumper I will never be back!

Beware of their service department. Be skeptible of diagnosis for proposed costly repairs. The…read moreservice department team should be questioned on their practices and dishonesty and incompetence. My experience was haunting and their actions left me in disbelief.