They were excellent in that they checked each shirt and replaced all the broken or cracked buttons.read more

Service is always perfect. A very reliable customer service and always attentive to detailsread more

Wow. Just wow. I've been coming to this laundromat for five years and have always appreciated the…read morevariety of machines, convenient hours, and overall cleanliness. Unfortunately, today's experience completely changed my opinion. While doing laundry, I pulled out my laptop to do some work at one of the tables provided for customers. A staff member approached me and asked whether I was actually doing laundry because her boss had called specifically to ask about my partner and me. To be clear, I do not blame the attendant. It was obvious she was simply following instructions. Based on what I was told, it appears the owners were reviewing the security cameras and contacted her about us specifically. My issue is with how that situation was handled. I found the interaction insulting and uncomfortable. It felt like they assumed I was there simply to hang out and use the table rather than as a paying customer who was actively doing laundry. What made the experience even more upsetting was that I did not see staff question any other patrons in the same way. My partner and I were definitely in the minority at that location, which left me wondering whether we were singled out because we looked like we "didn't belong." Whether intentional or not, that was the message the interaction conveyed. If management is going to monitor customers through security cameras, they should at least conduct a thorough review before directing staff to confront patrons. A quick look would have shown that we were actively using multiple machines and were legitimate customers. Being questioned under those circumstances felt unnecessary and insulting. I was so upset by being unnecessarily targeted that I seriously considered leaving with soaking wet clothes and taking my business elsewhere. After five years as a loyal customer, this experience was extremely disappointing. Unfortunately, because of how this situation was handled, I will not be returning to this location.

We went when it was fairly empty (Wednesday Night) and had lots of machines to ourselves. Facility…read morewas clean and felt safe. Coin machines worked and everything went well. Best part, they have Fast Cash Credit Card pay systems on the machine! We went all the way to Lanham, Maryland for their easy pay card machine, but it was always crowded! The one in college park was also extremely crowded as well

Why are the only other reviews from right before Covid or further back? This place is good!…read more I guess everyone went to Zips or other places. Anyway, I dropped 3 dress shirts off to be dry cleaned recently and had 0 problem. My only nitpick is that it feels a little awkward to get the attention of the couple running the business if they're both not right up front. When i came back to grab my shirts, the lady (who I assume does the tailoring) looked like she was resting her eyes and the guy stepped out back to do something and was then in the back of the store for a few minutes. I wasn't in a rush so I didn't mind waiting (despite the kind of crappy Christian music playing on their radio) but they would really benefit from a family friend or just a third employee who is primarily up front to help coordinate, even if business is slow. They're super convenient for me and very affordable, so i'll be a repeat customer. Honestly, give them a shot for dry cleaning if you're nearby; don't believe the 8-10 year old negative reviews.

I went to Number One Cleaners for both tailoring services and dry cleaning for more than a decade…read morefor two reasons: convenience and the fact that they use organic products. Over the years, I've had to, on occasion, bring clothes back in that had been tailored but the alterations weren't quite right. When this happens, I've always gotten the sense that there is resentment on the part of the owner who handles the alterations; almost a disbelief that she didn't nail it on the first try; she agrees to redo it begrudgingly. A couple of weeks before Thanksgiving, I dropped off a pair of black Italian corduroy suit pants that needed to be taken in. I've had these pants for years, and actually had them take them out for me a few years back. A week later, I picked them up, just before Thanksgiving, when I was scheduled to wear them to officiate my sister's wedding. I tried them on the day before leaving for my trip, and they were still a full size too large in the waist, but there was no time to get them readjusted. That's fine; it's not the worst tragedy. But after Thanksgiving, I brought them back in, and pointed out that they were still much too large - a good inch around the waist. Mind you, I paid $45 cash in advance to have the pants altered. This isn't a cheap tailor. Rather than apologizing and agreeing to get it right, the owner who manages the customer service immediately challenged me -- intimating it must be some type of mistake on my part, explaining the complexities of the alterations in a way that made no sense, and even suggesting I might have lost weight over Thanksgiving (which is such a common occurrence, as we all know). Then she took another look at the pants and told me these were not the same black Italian corduroy suit pants I had brought in to be altered just two weeks earlier! To say that I was floored is an understatement. Again, I've provided them steady business over 15 years, and I'm a pretty friendly and pleasant person, just FYI. After I became agitated at being called a liar, not to mention the absurdity of finding some type of replica black Italian corduroy suit pants that had already been altered, she relented and agreed to fix the pants. I picked them up a week later, and they fit well. But to be treated with such blatant disrespect after providing business to this establishment for 10+ years is beyond insulting. I left there and made a vow I will never go back.

Great cleaner and very versatile. I've had dry cleaning, alterations, and repairs done here, all on…read moretime and very reasonable. The seamstress even sewed a soundbox into a cat plush for us which made our daughter's Christmas dreams come true! Truly wonderful.

The BEST cleaners I've been to in DC. They were able to bring my suede shoes back to life, they…read moredid alterations on my mother-of-the-bride dress, and they've cleaned other things like my nieces jacket perfectly. Friendly people with great service.

Alert, alert, please do not use this cleaners. If they don't lose your stuff, they will damage it,…read moreand will make all types of excuses; that they did not damage anything. They will tell you they have another special place to forward for better cleaning, Untrue. Zips Cleaners is the Best and cheaper. They won't lose your items, and I've NEVER had any damages to my clothes. I've also reported this Real Cleaners & Launderers to the Department of Consumers & Regulatory Affairs, reached by calling 311.

Had a suit tailored and cleaned. Quick service and great prices!…read moreStaff was friendly and professional. Location is right on Good Hope, has a couple parking spots on the side of the building too.

The tailor is amazing, quick & honest on if you actually need something resized or not. For…read moreexample, i've come in before with my own insecurities about the length of my pants and she told me they look normal as is. Sometimes, all you need to hear is a second opinion. It's nice to know they're not just in it for the money and truly care about customer service and satisfaction.

I recently started coming here after I bought a cheaper suit from FashionNova and needed the pants…read morehemmed. The lady did an amazing job at a great price point and had them done within a week. It cost about 40 bucks for the pants to be altered and my suit jacket to be pressed. I recently went back to have my custom dress shirt cleaned and she did a great job once again. This is now my go to cleaners.

Disastrous Experience: Untrustworthy Cleaners Ruined My Dress…read more I recently had an extremely unsatisfactory experience with this business that left me feeling disappointed and betrayed. I entrusted them with my dress, hoping they would remove a stubborn stain and restore it to its original condition. Unfortunately, what followed was a series of careless mistakes, deception, and irreversible damage that has left me unable to wear the dress ever again. Upon receiving my dress after the initial cleaning, I was dismayed to find that not only was the stain still present, but the string that held my dress together was missing. I promptly returned to the cleaners to express my concerns and request they rectify the situation. At first, they assured me they would search for the missing string and attempt to remove the stain once again. I reluctantly agreed, hoping they would make amends. However, when I came back for the second time, it became evident that they had done nothing to address my dress's issues, let alone find the missing string. Instead of admitting their incompetence and taking responsibility for their actions, they resorted to deception. They claimed they had located the missing string. Upon returning home and closely inspecting my dress, I discovered that the cleaners had taken drastic measures without my consent. They had cut a noticeable seam down the front of my dress to create a makeshift string using the dress's own material. This reckless and unauthorized alteration had ruined the dress entirely, leaving it beyond repair and unwearable. The blatant disregard for my property, the lack of honesty, and the shoddy attempt to cover up their mistakes are appalling. I never would have imagined that a seemingly reputable cleaning service would resort to such unprofessional behavior. Instead of being upfront with me, they chose to lie, leading to the irreparable destruction of my dress. I cannot express how disheartened and upset I am about this entire experience. Not only has my dress been ruined, but I also feel cheated and betrayed by the cleaners' dishonesty. It is clear that they lacked the skills, integrity, and respect for their customers' belongings. I strongly advise against using this cleaning service for any garment or item of value. Their incompetence and deceitful practices are unacceptable and should not be tolerated by any customer seeking a reliable and trustworthy cleaning service. As for my ruined dress, it serves as a constant reminder of the poor treatment I received, and I deeply regret ever taking it to this establishment.

My go-to alterations spot! I've taken several items here for alterations-- dresses, pants,…read moreleotards-- and they've all come out beautifully. She recently hemmed a gown that was way too long. the fabric was complicated, but she did a great job as usual!

I haven't been in a laundromat in a VERY VERY VERY long time (there's a reason for this mention)…read more Instead of discarding a washable rug, I decided to try to clean it. Going in, I had NO idea what to do or what things would cost. A fellow customer advised me to use the extra large washers. I learned later that I added waaaaay too much cleanser. I could go on about my series of unfortunate events (doors not closing, suds everywhere, water on the floor- all user error), but I digress. With all of my angst and mishaps, at every turn, there was someone to assist me, and mostly without asking! There are vending machines, a television, a few arcade games, a store and a counter to purchase detergents. There are little separation areas to keep you from feeling overwhelmed. My rug didn't ring properly, so my drying time was well over 1.5 hours, but that was because of the padding on the rug. I'm here on a Sunday morning. It is not crowded. There were some language barriers, but that didn't stop the staff from eagerly coming over to help me. You guys know I appreciate exceptional customer service! My only criticism (and it's slight) is what's going on in each phase of the wash cycle is not clearly marked. I would return.

With my washer and dryer out of commission, I turned to my fellow yelpers for advice on where to…read morewash my clothes. Since most of the reviews on here were older, I wasn't sure what to expect. I arrived on a Friday evening and there was plenty of parking. We quickly figured out that there are three different washing machine sizes (the two smaller machines were $3.50 and $4.50 a load) and they each take quarters. There's an atm on site, and a machine to change larger bills into smaller bills and smaller bills into quarters. The machines were clean and the there was an attendant with a red apron on keeping order throughout the place. This laundromat is not new or fancy, though they did have an in-house barber, snacks and even some games and most importantly, my clothes were clean and dry when I left. The dryers are in two separate rooms, which got pretty warm, though dried clothes quickly. There are carts to carry clothes from the washer to the dryer and then onward to get folded. There were a bunch of tables to fold laundry and people moved quickly to fold their clothes and move on.