Melvin's team was great, very punctual and communicative when I had questions ahead of our service…read more He was upfront about what could be done on my floors and what couldn't be done. We did a small area of refinishing and a buff and recoat all over the rest of the house. I wasn't sure the buff and recoat would be worthwhile on my original and very old floors but they're definitely smoother and feel refreshed in addition to the extra protection I was looking for. The value for what I feel like we got was very worth it.

Melvin and his team did a fantastic job laying LVP throughout our house. His recommendations for…read morematerials and approach on our older home were very helpful. He was highly responsive and flexible in timing to accomodate our renovation schedule. I would highly recommend him to any friends or neighbors.

My husband and I are 100% satisfied with HG Flooring. Here is why:…read more 1. Responsiveness - They came out quickly to do the estimate. They answered all texts and emails in a timely manner. 2. Patience - They answered all questions and explained the process to us. They were in no rush to finish the job. Their concern was doing it well. 3. Professional - This company showed up on time every day. They all appeared to enjoy their job as they smiled, laughed.....and I could hear them downstairs happily singing and enjoying each other's company. The employees were kind and explained every step to us. 4. Timeliness - Never late. In fact, they were always a little early. 5. Affordable - This is NOT a cheap process. Keep in mind that there is a lot of labor involved in refinishing a floor. It takes a hours to complete. And when you have the caliber of employees that they have, you've got to pay them well to keep them. And these guys are worth keeping. So no, it is not a cheap job. But I feel like I got more than my money's worth. I could go on and on about how much I recommend this company. Two of my neighbors inquired about their work. I told them I will let them check it out, so hopefully they will get even more business in my area. They deserve it.

Henry and team installed hardwood floors in our living room, dining room, family room, and the…read morestairs. Not only was HG flooring a great price, but their team did an excellent job with installation. We also had them repair/replace a section in our kitchen that had some water damage, and you cannot even see where they installed the new flooring. Everyone on the team was courteous, and highly skilled. I cannot say enough good things to say about them. I will certainly use them again for any future jobs.

Efficient found what we are looking highly recommended. Ella did research the product but could not…read morefind it. But recommended their own product. Help us find solution

Update on my Original Review: AVOID at ALL COST…read more.. (UPDATE on my ORIGINAL REVIEW) The owner called me to discuss the EXTREMELY NEGATIVE EXPERIENCE we had, and the POOR CUSTOMER SERVICE provided by his employees. I appreciated his personal outreach, and was gracious enough to give them another chance. During the "2nd Chance Visit", his carpet estimator was incredibly rude to my female tenant, made it seem like he was doing her a favor to show-up, and verbally CURSED AT MY FEMALE TENANT. She became afraid and asked the carpet estimator to leave because she felt unsafe. I respect & appreciate the OWNER for trying to make things right, but if this is the caliber of employee that his company hires, I WANT NOTHING TO DO WITH THEM. It is 1,000% UNACCEPTALBE for a service provider that has been invited into someone's home to curse at a woman. UNACCEPTABLE. District Floor Depot WILL NOT be getting my business, and I hope that no consumer supports this type of behavior by doing business with them. (ORIGINAL REVIEW) This company offers HORRIBLE customer service. I scheduled multiple appointments, and they just didn't show up. They called and said the representative was outside. THEY LIED. We immediately opened the door, and no one was there. I called right back, and they said the representative was there, but left. They lied. We were looking for them the entire time. DO NOT WASTE YOUR TIME with this company. Go to a reputable company that appreciates & values its customers and their time. I would not accept free carpet from them at this point. INTEGRITY MATTERS.

Great experience, great selection, great prices, and great customer service. Highly recommend Ash…read moreand Jamie. Family-run business that still understands what value and customer care means. Don't go anywhere else for your flooring.

Great price on wood flooring in the dc area. Easy payment and pickup, will use them again if I…read morehave any other needs.

I have nothing but wonderful things to say about my experience with Alluring Floors!!! Yazmin and…read moreher team were professional, on time, respectful of our property, and finished on schedule. The pricing is competitive and the quality of their work is outstanding! Yazmin was always responsive to messages and answered every question I had. When I was unsure about the stain color for my floors, she took the time to meet with me and my husband twice to mix samples. She did multiple stain patches for us to see the color, and made sure I was satisfied before they finished the work. From beginning to end of the process, she sent us updates, progress pictures, and let us know the status of our job. When we had unexpected minor issues come up along the way (issues with our floors, not problems with their work), Yazmin reached out immediately and explained everything plus showed us pictures of whatever needed to be handled. Yazmin even gave us tips on cleaning and maintaining the floor to keep it in good shape. Her experience and knowledge is obvious, and Alluring Floors did a beautiful job!!! She and the whole team were a pleasure to work with! You can tell they all enjoy what they do and want to make sure that their clients are happy with the end results. I would 1000% recommend Alluring Floors!

Had to replace a vinyl plank kitchen floor after a dishwasher leak!…read moreYazmin came the next day with samples and made us feel much better about the job. She also wisely suggested we tear up the old floor and then wait a few days for drying. Good idea! Her son and his crew installed the new floor and cleaned up nicely. Our new floor is beautiful! Highly recommend this company!

Outstanding communication, fair pricing and quick turnaround service…read more Definitely will continue to use in the future for all my flooring projects.

When I first got my floors done I was recommending this place to everyone. But 6 months later they…read moreare already having issues.

We needed vinyl flooring for our family room. LWF had by far the best selection and best prices of…read moreall the places we looked. On top of that, they are a family owned business and the nicest people to work with. The customer service was impeccable from the time we walked into the showroom to the follow up call to make sure we were happy with our finished product. Couldn't recommend them more!

I had a very bad experience. When I entered the store, I was assisted by some young guys; all they…read moredid was laugh and goof around in the shop, and they had a terrible attitude. They sold me rotten wood. I went to complain to the owner, but he told me he wouldn't exchange the wood or refund my money. Do not buy wood there--they will rip you off. I do not recommend it.

I was looking for a specific cork floor and LL Flooring had it in stock. I called this store and…read moreasked if they had a sample of it, and they did! I drove over there and picked that up and added some other samples of other floors I was interested in. Pedro helped me navigate what I was looking for and made sure I was taken care of. I'm still thinking through my home improvement project but I know I had great customer service at this location and appreciate how easy it was to get samples and look around the store at lots of different options. I also appreciated the COVID safety protocols taken by the staff - I felt comfortable going in there and browsing.

Found some tile we wanted and sent an email a few months later asking that they order what we want…read more We had set up a profile and we sent pics of what we wanted. I hadn't heard back in some days so I stopped by and explained the situation. The gentleman looked up the email and realized they hadn't addressed my request at all - and said how that wasn't good. I second that notion. He then said they didn't have what we wanted there -- but they had some at various stores. I asked if they could be delivered and he said yes for an inside or outside delivery (which both were $200 a pop - each location) totaling $600 in addition to the tile itself. What happened to customer service!! You mean they couldn't have them shipped to the store and then delivered to us?? Or shipped to one location and I then have the option to pick it up even?? Not customer friendly at all! I won't be shopping there

This is my third time using Floors on 14th and I've consistently had great service with them. This…read moretime they did a partial carpet replacement and installed LVP, which they recommended after assessing my wood floors. This was not an option I had considered before, but I took their recommendation and was very pleased with the result. Communication with Kaveh was excellent and everything was completely very quickly. I'm sure I will use them again in the future!

In 2013, we initially contracted with Floors on 14th for a rug and to install carpeting in 2…read morebedrooms and on a stairway. The quality of the carpet material has been incredible and remains looking great 13 years later. Consequently, in 2025 we again contracted with them to install solid maple flooring in our 2500 Sq. Ft. apartment, removing badly worn, engineered flooring. The result is fantastic, the professionalism was top notch, and the cost likely will be fully recovered when we eventually resell. They also, at no additional charge, corrected a problem with one of the 13 years old carpets. I recommend them highly and would not hesitate contracting with them again.