Excellent Service - prompt and thorough and professional. Very clean process. A±+++++++++++read more

John was great. He came out quickly to give me an estimate and offered a couple of options and…read moreexplained the difference. He ordered the parts and came back a few days later and finished everything quickly. It looks great. His prices are very competitive and he did excellent work.

Called them minutes before closing to arrange for someone to come out and show us how to operate…read moreour gas fireplace in our new home. Not only did they answer the phone, but Mike came out that same evening and took apart the fireplace, cleaned it and rewired it so we could use the wall switch to turn it on and off. He even put down a drop cloth and cleaned up after he was done. He worked quickly and was happy to answer all of our questions as well. When it's time to replace our gas fireplace, we'll be calling this business to take care of it.

Do Not Use this place. Owner is not dependable. On July 13th I signed contract for them to…read moreinstall fireplace on 8/2/19, and they did not show up or call. Said owner had surgery and could not help error and I would have to reschedule for a more convenient time for them. I had made down payment of $1,500 and refused to give money back until later date. Said he had to get money first.

I had a problem with the gas lamp in my back patio and they fixed it in good order. They are…read moreprompt, personable and leave the workplace as they found it.

Prompt, knowledgeable and affordable!! What more could you ask for. Good folks.read more

I had an existing gas starter line running to our fireplace and I hired Mike with A&M Fireplace…read moreService to install gas logs. He made the process very easy by making recommendations of various products and features. He purchased the gas log set for me and it took less than two hours to install, along with a thorough tutorial. He was extremely flexible and the price reasonable as well. I'm very happy with the finished product and would recommend him to anyone needing fireplace and chimney help in the Indianapolis-area. Definitely high character individual!

It was very easy to schedule a fireplace cleaning and inspection with Mike. He gave me a thorough…read morereport and a quote for repairing my broken damper, that I now have scheduled in a few weeks. Very much recommended.

Fantastic Service. I could not recommend CinderBox more…read more Backstory: A bird got stuck in our chimney and passed away. Needed it removed as flies were starting to breed. Result: I welcomed Seth into my home this past Tuesday and could not be happier that I did. He was an upstanding example of what a service business should be providing on the employee front. He was personable, honest, and answered more questions than he probably wanted to with a genuine smile while doing a great job at fixing our issue. The bird is gone (so are the flies) and we can finally enjoy our home again.

Seth arrived ahead of schedule, did a great job of walking me through the details of the service…read moreand also provided some homeowner tips. The area around the fireplace was carefully protected and there was no mess. Recommendations for additional service were supported by picture documentation. Very satisfied.

Great service , beautiful store and had items in stock!!!…read more We wanted a smaller 3 pc set for our porch. Several other places told us 6-9 months Here they had a lovely set including cushions ready for delivery within 7 days . Wonderful!! We will be back for a patio set soon. Thank you

TERRIBLE!! STAY AWAY!! Our family purchased an item that they had to order (not one mention of it…read morebeing a custom order). Once we got it home, it was determined the new fireplace wouldn't work for our space and we had to return it. They are charging a 20% restocking fee!!! Never once did they say anything about it being a "custom order/20% restocking fee." I tried to understand why the restocking fee; they said it was to mail the fireplace back. WAIT!!?? It's going to cost them $500 to mail it back to the manufacturer?? I offered to pay the shipping to return it to the manufacturer if that was the issue. They weren't interested in that; they want to collect their $500 "RESTOCKING FEE." We have done a lot of business with this place in the past. In fact, this past Spring, we purchased a large chimenea that is already cracked straight up the middle. It's ready for the trash. This place sure has gone downhill over the last 5 years that we've made purchases with them.

First install of my wood stove didn't go so hot. But Troy at Chimney and Masonry Outfitters got…read moreout right away and agreed to redo the install. He was extremely professional and responsive and he got the job done right. Sometimes things don't go right - but these guys care and will work to correct mistakes. Would definitely hire them again!

We bought an older home and the chimney needed repaired before we moved in. They worked well with…read moreus and the job went quickly. Four years later, when we had our hot water heater replaced, we found out that the vent that was installed for the furnace and the hot water heater hadn't actually been venting. This was verified by the installer of the water heater. I tried calling to discuss and could only get voicemail. They called back the next day and could send someone out to look at it for over $300.

Our chimney foundation settled and the entire brickwork was shifting away from the house. Clean…read moreSweep came out and Sam talked to us about options at different levels. The quoting process was great and easy to compare options. We bit the bullet and decided rather than applying some bandaids, we should get the entire thing rebuilt. This way, WE could enjoy a beautiful fireplace rather than paying for someone else to when the house is eventually sold. The guys at Clean Sweep did a beautiful job! They demoed the old chimney, jackhammered the foundation, poured a new one, and built us a working chimney from (below) the ground up! We opted for a gas log and a nice set of doors to keep the dogs and kiddos out when it's turned off. We were extremely happy with the team, especially our project manager Daniel who answered our endless questions and gave us a lot of confidence. Their price was fair but more importantly, we knew we could trust Sam, Daniel and the team to do good work.

Sam's company and staff do top notch work. I have recommended them to a number of family and…read morefriends and they have been pleased with the outcome.

I knew from last years photos after the chimney cIeaning that I would need bricks and crown…read morereplaced. They did an excellent job matching the brick color. The masonry team showed great skill at replacing the bricks and crown--very professional! Great job guys!

I had my fireplace and chimney cleaned and then had a chimney cap replacement. Everyone I worked…read morewith was professional and courteous. Warren did our fireplace cleaning and was knowledgeable and helpful; I felt confident in his expertise. The chimney cap replacement was an investment, but they showed me before and after pictures of every step and reassured me of the stainless steel construction and the lifetime warranty. I will definitely continue to use them each season to keep my gas fireplace in good and safe working order. Highly recommend.