Hugh came out and quoted a job for me and got it scheduled as soon as he could once all parts had…read morearrived. His crew showed up did the install, cleaned up everything, were polite and informative. Even the secretary was helpful and kind! I was so impressed with their work. Getting good workers these days in the trades is not easy but his crew did awesome. We have had no problems with our new unit (it's been 5 months now) and couldn't be happier with the results! Thank you Shagovac Heating and Cooling for the quick service, painless install, and quality product! Highly recommend!

I had them replace my decades old Trane furnace and AC with a new Carrier system. They did an…read moreexcellent install. New equipment works great and all their work was top notch and professionally done. HVAC is not rocket science but a correct install ( vacuum lines , purge and braze then charge ) is VERY important for a good running system with longevity. Cut corners or do a half arsed install and even the best equipment will fail. You are paying for something that you want to last for decades and it needs to be done right no matter who is doing it.

On one of the coldest days in January I called them them because my flames weren't firing on my…read morefurnace. They came within a few hours. They said it was a $89 service call . It would only be $39 if I needed a part. Within 30 minutes and a run out to his van ,the tech said it would be $380 in total. I was in a position where I needed heat. It took 2 minutes to install a $12 part which I bought at a appliance store the next day for a spare. I tried calling the next day to talk to someone about their price my calls were not taken, nor returned. Ide hate to see what they would charge for a $24 part from a appliance store. Highway robbery. I do NOT recommend this company.

Just don't. They came out to do estimate for a home warranty. Couldn't get anyone out for four…read moredays. My a/c made a loud pop and started hissing. My unit is a combo heat and a/c. He said the a/c portion was filled with oil and had lost all the refrigerant. Waited 6 days for them to turn estimate into the home warranty company. By this time it is 30 degrees at night and I have no heat because it is a combo unit. Warranty company denied claim because the estimate said they could not diagnose it because it was too cold out to run it. What? You can't run a unit filled with oil and with no refrigerant in it. Had to call another company that came out the same day that confirmed the unit was filled with oil and the compressor was shot. He didn't need to run it. Had an estimate the next day.

Last winter, my furnace was making noises I wasn't used to and being the worrier I am, I feared my…read morefurnace was on its last leg. I called the big name, highly advertised, HVAC company for a tune up and they told me not to "waste money on any more maintenance, because it's on borrowed time." That company quoted me a price to replace it and that forced me to shop around... and I'm so glad I did. A buddy of mine gave me Bobby's (owner/operator of East End) number. I called him out to my home to get a quote for a new furnace and ac unit. He was on time, polite, and genuine. He took a genuine interest in our life and our needs (became obvious on his next visit 5mths later when he came to upkeep our old unit we almost replaced. He asked for updates on life events we shared on his last visit ) He looked at our set up and was very reassuring as we had more life out of our furnace! He didn't scare us into a sale, he only sold us on himself, his work, and his price ($1k+ cheaper than his competitors) Overall, I recommend East End and Bobby very highly. It's hard to find someone who is honest AND provides exceptional work. Your search stops with East End.

Great company! Fast service, went the extra mile to make sure that my furnace was properly working…read moreand heating! Very knowledgeable asked questions and he took the time to show me the ins and outs of how my boiler works. Prices are extremely fair and was there within a few hours of contacting will being using East End in the future!

I have used Summit heating before for some minor repairs and they were great. So when it came time…read moreto replace my furnace and A/C unit I went with them again. The owner Dean is great and laid it my options and was very responsive with call backs. The guys he sent were right on time, which never happens. They were professional and cleaned up all the trash and took all the old stuff with them. The units look great and work great. They also have great warranties with the work and the units. I wouldn't go to anyone else and I wouldn't tell anyone else to go anywhere else. Great pricing and great work.

Horrible owner - said I needed a new furnace because the part was not made anymore. It is made by…read moreFasco for 228.00 an inducer motor for Lennox. Never offered any help except to get a new furnace

Have used them for 20 plus years, and never had a problem they couldn't fix at a reasonable price…read more Just called them to install my WiFi thermostat and it was done efficiently. They also installed the air conditioning unit on my furnace the first time we used them, and it has been flawless since then. (Over 20 years ago).

Echols remains our ONLY choice for HVAC service! Today Josiah was our maintenance tech, and he was…read morepurely a delight! Efficient, knowledgeable, showed me exactly what was done and why, was courteous and respectful, and has a great sense of humor. He was able to solve a mystery with our old thermostat, and replaced it in no time at all! I will ask for him next time. On a scale of 1 to 5 stars, Echols and Josiah are both a 10!!

10 stars! Outstanding service. Highly recommend the Echols team for new product installation. As…read morecustomer friendly all involved in our new Carrier Infinity furnace and A/C installation we would assume their repair team is as good as it gets too! Thank you for surpassing our expectations.

Called them because my ac unit wasn't running properly. The son came & was very honest. I just had…read morea small part that needed replaced outside. Prices were reasonable. I am keeping them on hand for any other issues that arise.

Very professional, returned calls promptly, great communication. Overall service is something he…read moreand his son are known for. Did some minor plumbing work, but do have them do my AC/furance semi-annual system checks.

Waterbury Victoria Ln…read moreNorth Ridgeville Complete New HVAC System Installed New Furnace and Air conditioner Removed and Hauled away all Debris. Very Professional and Detailed installation. High Quality Equipment used. Very Clean and Answered all Questions about removing and installing system. Outstanding Customer Service !! Great Value !! Highly recommend !!

Jeremy took the time to walk me through options over the phone on the weekend. Can't say enough…read moregood things about the service. Would highly recommend and use again.