Everything seemed to be great, until it came time to sell our house. Kope installed/moved a smoke…read moredetector in our basement that failed inspection (was initially told it passed by an inspector that never actually passed it and wound up getting fired by the county - but that's another story). Fast forward to today - we tried asking them to fix this issue, they came back and said the issue wasn't under their permit, it was under our contractor's permit. So they are off Scott free on an technicality. Sorry, but YOU are the ones that installed and moved the smoke detector, NOT the contractor and now it's going to take a small fortune to fix their screw up (WHILE THEY GET OFF SCOTT FREE) to bring my house up to code. The second they agreed to do that they should made sure the job was up to code - even if it was "under their permit." Avoid at all costs.

We needed a new ceiling fan installed in an awkward position on the ceiling and also some rewiring…read more Kope Electric technician Jared arrived at our house on time, was very respectful to us, even to the cleaning crew that were cleaning our house at the time, and masked per COVID-19. He assessed the situation and was able to re-wire and install the ceiling fan which included a quick trip to the appliance store to provide a needed wall plate for that new fan. After that, he helped us reassemble and position bed that originally needed to be moved to get at the ceiling fan. Well, it has been one week since Jared has installed ceiling fan and the fan is working great!

This July, a sudden storm hit Middlesex County. It came fast, hard, and took out plenty of poles…read moreand utility lines to homes. We got hit and a neighbor helped us to limp along. We had enough time to research electricians and make an informed choice. First guy Facetimed from a ladder, so he was already in the thick of it. Came by a couple of days later with a big crew and a big price tag, like an ice cream truck on a hot day, there was no lack of customers, so it was take the price or we roll. We passed up. Second guy did a walk-through and found a couple of things besides the mast that needed attention. But it didn't feel right,--if the breaker panel box had minuscule water intrusion, that doesn't call for changing the breaker panel...that's a SEALING and PITCH issue on the outside conduit. And...if you look into it, the last 90° bend before entering the siding needs a weep hole drilled into it. Another electrician started talking about grounding rods sight-unseen. I get it, a lot of homes lose rod contact, say from loose fittings and/or lawnmowers, but that sounded like conjecture. Whereas Austin explained it, that when a circuit is changed from 100Amps to 200Amps, the requirement is two grounding rods, and a thicker gauge grounding wire. The NEC is there for a reason, so contractors have to explain it in terms of the codes. Do yourself a favor, read a little and ask your electricians what is needed or what you want in technical terms. Call up an online diagram and point at what you want. That way, people like Austin will do a better job and provide you what you want. Austin's awesome repair fixed the problem, prepped us for an upgrade in the future, and we also plan to add a soft-start to the air condenser. Austin hustled to get us back up and running, with an improved mast, new meter panel, better wiring, and a weep hole before the siding. His price was amazing and no one else could have beaten it without skimping on supplies or attention to detail.

Austin installed a circuit for my EV charger. There was a little difficulty based on the location…read moreof where I wanted the charger in the garage. Austin figured it out and now, no more trips to the supercharging stations! Austin was thorough and neat with his work. Cool dude so that's a plus. Very personable, great with communication and reasonable pricing!

Professional and reasonably priced. Great local electrician! Highly recommend for anyone in the arearead more

This is our second job with the company and we absolutely love how professional they are and how…read morequick they come to take care of your needs! Will def be our go to company.

Salem Electric has been the absolute worst company I've ever dealt with. They employ around 50…read moremostly young, inexperienced apprentices, and the only licensed electrician in the entire company is the owner. By law, he is required to supervise-train and at minimum inspect the work performed by his apprentices at the end of each day. Not once -- not once -- did I ever see him step foot on my project. This company handled the electrical work for my entire new build home, and the result speaks for itself: my house failed inspection four times. I eventually brought in a separate, fully licensed professional, ( at the end of the job) who immediately identified that the work had clearly been done by first-year apprentices. Even more alarming, he found serious issues that multiple inspectors had missed. The entire experience has been unacceptable, unsafe, and well below the legal standard of care..... AND the time lost on the project was incredible never mind the MONEY!! Salem is not charging apprentice, prices by any stretch... and this is NOT the fault of the apprentices... I often felt badly for them with NO HELP!!

Don't bother reading old reviews! Mt Salem just completed…read morework on our Generac. We've worked with several cos in the past--they were unreliable- over priced- never returned calls- etc. Mt Salem- our absolute "Go to" for any future needs. Service was tops!!

I had called Home Advisor and received a recommendation for this company so I spoke with James and…read morewe scheduled for him to come to our house 2 days later to do some work on some outlets that weren't working. We agreed on 12:30pm. On the day of the appointment I wrapped up some home projects and put our dogs in their kennels to wait. 12:30 came and went and finally just before 2:00pm I texted James and tried calling again and no answer or response. I cancelled our appointment and have since contacted a new electrician who was much better with communication. Can't speak to the work that this company performs since he wasn't even able to keep his appointment time and didn't contact or pick up when contacted to inquire about the delay.

The web pages says they do emergency service. Called one night at 11:30 p.m. as we were having…read moreelectrical problems. Someone picked up the phone and then hung up. Some emergency service! Wish I could give them 0 stars.

Excellent service from start to finish. Very responsive, reliable, and professional. The work was…read moredone quickly and with great attention to detail. Highly recommend for any electrical work.

A+++++ Electrician Techs are fantastic. I've hired them twice and always happy with the experience…read more Easy to work with, knowledgable, efficient, friendly, reasonably priced. Carries the proper insurance if you require it.