Dave and Jolene really came through for me to get me from Seneca Falls to Syracuse Airport when…read morethere were no other taxis available in the area and even accommodated my request to leave earlier despite a snowstorm. The taxi business is difficult in that area and their ethics and kindness truly shine.

Around New Year's, I took a trip up to Geneva and with the pandemic it was pretty obvious that a…read morelot of businesses were not open and some not at 100% capacity. We received a business card at the front desk of the Del Lago casino. We had a few drinks we didn't want to drive and called taxis and Uber's with no luck. With the casino closing we decided to call D&G. This guy was excellent he was able to take us to our hotel with no issues, we had been looking for some sort of transportation an hour prior to D&G saving us! He picked up the phone right away and gave us an estimated time, I am so grateful they were around and open it seemed like a New Year's not too many people were open including taxis and Uber's. We paid cash- not sure if they accept any other form of payment.

I had a Doctor's appointment today. And I called early to have a time call and they never showed…read moreapp for my 145 time call. I had to cancel my Doctor's appointment again. Because they're lazy and they don't pick up their customers or there phones when they're supposed to. They are the worst taxi service in Waterloo. And I'm trying to find out why they're still in service when they suck. I am sending a letter to the Better Business Bureau to get them shut down. Will I ever recommend them to family and friends hell no, will I ever use them again Hell no. They're never on time and they always have an excuses why they're late or when they never pick you up.They make excuses up all the time. ey write more excuses than a Doctor does.They do not need to be a company in this town.Waterloo deserves a lot better service than them.

If I could give them zero stars I would. They stole AirPods from my son's friend that we bought…read morefor her. They originally said they had them and would mail them to us, then they conveniently wouldn't mail them, and now that police are involved they don't have them.

Calling BS ON THE open 24 hours a day Lie. Have a 6am flight need to be at SYR bus no answer and no…read morereturn call from voice mail. Do these companies have licenses. This really jammed me up. Gonna have a lot of time on these flight today.

I had a ride scheduled today with AT YOUR SERVICE…read more I've been using this service a few years. I'm sure I've taken at least 40 rides through this service. I give this service a 10. And, that's unheard of these days. Nobody cares!!! By the way, today is August 14, 2025. The high review largely goes to the driver. I'm not sure if I should say his name. The service knows who I am talking about. My driver is very professional. He is considerate; he offers help when needed. He is on time. The car has no smell and he doesn't play any music, station, talk show, news, etc. Some other services have smelly cars and you have to listen to what they are listening to. My driver probably has 40 years driving experience and he is a fine driver. I can't say enough about the driver. The company and the dispatcher are easy to deal with. AT YOUR SERVICE has been consistently reliable. Thank you for great straightforward service. Five gold STARS 10 out of 10 points. Mary