Dave and Jolene really came through for me to get me from Seneca Falls to Syracuse Airport when…read morethere were no other taxis available in the area and even accommodated my request to leave earlier despite a snowstorm. The taxi business is difficult in that area and their ethics and kindness truly shine.

Around New Year's, I took a trip up to Geneva and with the pandemic it was pretty obvious that a…read morelot of businesses were not open and some not at 100% capacity. We received a business card at the front desk of the Del Lago casino. We had a few drinks we didn't want to drive and called taxis and Uber's with no luck. With the casino closing we decided to call D&G. This guy was excellent he was able to take us to our hotel with no issues, we had been looking for some sort of transportation an hour prior to D&G saving us! He picked up the phone right away and gave us an estimated time, I am so grateful they were around and open it seemed like a New Year's not too many people were open including taxis and Uber's. We paid cash- not sure if they accept any other form of payment.

U guys need to work all night for these truck drivers to get back to their trucks …read more Most of us are mother's don't want to drag our babies out in middle of night to take our husbands to their trucks . Taxis should be working . There are people who need help need hospitals need something for their babies if kids are sick and people have no cars . Come on folks .. let's get this taxi moving. I promise ur monies will get up so fast . Ur needed in this town so much.

Fast and reliable.. will be at the destination within minutes, and their cabs are cleanread more

Called a day prior to Dr's appt to schedule the ride. Fine, yup, no problem " you're all booked"…read more I called the following morning to confirm . Call it a premonition. They never returned my call, or picked me up for my appointment. I missed the drs appointment and the drs don't play anymore. They will fire you as a patient for missing appointments. This cab company is worthless.

Never showed up... An hour later we called them back and they lied about the can being there. We…read morefinally called another company. I DON'T recommend this cab company !!! They will waste your day.

Really horrible service. Made an appointment and they were late twice, 20 minutes and 5 minutes…read morelate. Filthy seat, backseat was smeared with something. Not actually a taxi service, more like a shuttle service. You will be riding with other passenger. Do not recommend.

Absolutely horrible. Always late. I called and was told…read morethirty minutes. Alright nbd. Half an hour later still nothing. Called again. Oh ill send someone out. Give it 10-15 minutes. 20 minutes later and still no cab. Very frustrating.

They were very fast and punctual, super affordable, professional, and friendly! Are use the service…read morefor a drop off and a pick up so I took two rides two different drivers. I highly recommend these guys for this area. Way more affordable than any Uber ever is.

Almost ran somebody off the road today. I called Is to alert someone and the driver who was in…read morequestion answered. He told me that he can do anything he wants any time of the day and hes not driving 10 miles an hour down Main Street. Reckless driving is never accepted especially going through town where you could hit a pedestrian or another car just because you have road rage. I wouldn't suggest this company at all with attitude like that.

Jack is very dependable and is a nice man as well, and I used his taxi service for several years…read more Unfortunately he moved away a few months ago in the fall of '23 and is no longer in the Oswego, NY area. If I remember correctly he's now in the Baldwinsville, NY area.

I have used this cab service ever since Jack started this company…read more For I e thing when I call for a time call he is always on time, except he maybe delayed 5 to 10mins either way, but he does call me to let me know.Jack is very polite, courteous. His prices aren't bad at all. His vehicles are totally spotless. Thanks Jack for a fantastic cab service.

Very RUDE female driver, parked next to me at the laundromat on Virginia Street in Waterloo today…read morearound 9:50am. Whipped her door open and it slammed into my driver's door. Didn't even apologize even though I literally was sitting in vehicle with windows down. She went inside, came back out and left without any acknowledgement of doing this.

Been using American Way Taxi for years. Best service best employees ever. If you have a complaint…read moreabout an employee of theirs they fix the problem asap. They will work with you to get you where you need to go in the safest manner possible. Never had one problem with this service will not use any one else but American Way Taxi. Safe reliable and honest that's American Way Taxi

It was the 4th of July, it was a busy night, and I see that they do not service Irondequoit area…read more My apologies.

On time. Polite easy conversation. Quoted price honored and about only 70 percent the cost quoted…read moreby Uber. Also privately owned by local guy.

You could improve by getting the people picked up on time. When you pass over a customer to get…read moreanother customer that would pay more, thats not right.

As a former employee of this joke company I believe the police should investigate. I know for a…read morefact there's drivers that don't have a cab license. One driver doesn't even have a driver's license plus on top of that he drinks while driving. Their cars are garbage. They only Jerry rig the problem's. I've seen cockroaches and bed bugs in their cabs. Most of their drivers stink and won't assist anyone unless they get a tip. As far as I'm concerned this company should be shut down and Rica fined. I really suggest that people find other modes of transportation such as the bus or one of the other cab company's. I know the others aren't very reliable either. Butat least you don't take a chance of bringing bed bug's home with you. Only reason I gave 1 star is because I had to. But I give this company no stars.