My family and I are from out of town and wanted to visit Niagara Falls so we called Enzo on short…read morenotice, after reading such GREAT reviews on Yelp and Google, and asked about availability for a day trip to Niagara Falls the next day and thankfully he had a spacious Black Suburban available so we booked it right away! He made the booking process incredibly easy and was fully transparent about pricing and policy (was not surprised with any hidden charges even at the end of the trip). He picked us up right on time at our hotel and offered us bottled waters and some restaurant recommendations around Niagara Falls, which was so considerate! We are out of town so we did not really know the area very well so his recommendations made it SO much easier for us to enjoy our trip without any added hassle. He also graciously made any stops we requested despite it not being on our official itinerary. We were so highly impressed with Enzo's professionalism and character that we asked if he was available the next day but unfortunately he was fully booked (AND FOR GOOD REASON!). My family and I all agreed that this day spent with Enzo in Niagara Falls was the highlight of our trip. Definitely the best limousine and transportation service I have ever used and would highly recommend to anyone! I live in NYC but will definitely be making a trip back out here for a wine trip per Enzo's recommendation and will ONLY be booking Imperial Limousine & Transportation!

Great service! Enzo was very easy to work with and Don was great. The vehicle was perfect for what…read morewe needed. Will definitely use on our next trip to Seneca Lake.

I highly recommend this company. We used them for two days during our trip to the finger lakes. Our…read moredriver Marty was amazing!!! He was professional, personable, friendly, prompt and extremely knowledgeable. Marty really kept us on track and was on point with his brewery and winery recommendations based on our style. I will use this company when we go up again and recommend them to everyone! Very reliable company with great drivers!! Thank you PALS and Marty for helping us have the best weekend!!!!!

You want to hire a terrible car service? Then this one is for you!! After a vehicle malfunction…read morethey "might" give us a refund. The husband owner will not return phone calls and the wife will not make any decisions. What shysters. We all understand small businesses as our husbands either own or work for them but the customer service is extremely lacking here.

We had a wonderful experience with Nicole! I highly recommend this service. We opted to use our…read moreown vehicle and Nicole expertly drove us around to all the places we had planned. Nicole was full of information and was able to stir us in the direction that best suited our tastes. Our trip was a fantastic success. Thank you Nicole and Grapevine Country Tours!

I loved this tour ! We had booked a package from Glass Magnolia B&B and we got a 2 person tour of…read morethe wineries near Seneca and Cayuga. Bonnie was great! We explained what type of wine we liked and she made fantastic recommendations. It was a joy hearing her passion and knowledge for the region. I learned a lot. She also went at a great pace and was very fun. We got the space to enjoy our wine and we never felt rushed. It was a nice experience. I really enjoyed her recommendations. I'd definitely recommend and would try this tour again!

Scott was our wonderful driver on our wine tour of the Finger Lakes! He was helpful but also…read moresupportive of whatever we wanted to do. He went out of his way to make our trip a pleasure! Also, best price!! We will use him again when we come back for sure!

From the owner: Great driving service covering the Finger Lakes area. Custom wine tours, medical appointment…read moretransportation and airport transportation. We can pick up in Ithaca, Rochester, Syracuse and anywhere in between.

Once again we had an amazing experience with esteem limousine! We had Dave Best this time! He was…read moreAWESOME! His last name sums up the experience that we had , the BEST! We spent the day laughing with him on the whole ride to all of the wineries/breweries! This will be the company we always book on our trips to the finger lakes , great service , immaculate limos, fun atmosphere and a Great Way to take in all the scenic views and sip on some drinks.

I decided on Esteem Limousine because of the friendly interaction on the phone and very fair…read morepricing. Our driver Dave truly went above and beyond for us. He reached out ahead of time with ideas on how we could surprise the birthday girl and even purchased a lantern for her to light and release in honor of her special day. He was so patient and nonjudgmental which was so appreciated, and we cannot wait to book with him again in the future!

This is a fun new place to take the family- highlights renewable energy sources and local arts as…read morewell. Good for a family or curious folks who like to see renewable energy in action. The rooftop has solar panels- there will be food and drink up there once the weather warms up. 2nd floor has a cycling/spin room that has bikes that generate electricity and show how much you are generating. There are 2 wind turbines right behind the building. The plan is to have the entire building operate on alternative / renewable energy sources. There is an atrium and skylight in the center of the building with a grow wall with plants. Local artists' work adorns the walls. Plenty more to say and see here- come check it out!

From the owner: Let us make your next celebration, business meeting or cocktail party memorable, beautiful space…read moreincluding the state of the art space surrounding art, science, and the rooftop with a view! Guided tours for all ages. Contact our event manager at (585) 266-1068. And Join us every Tuesday and Thursday at 9am-10am for Story & Discovery Hour sponsored by Summit Federal Credit Union.

O. M. G. !!!! all I have are two words: Lori. Sponable. when I entered Lori's bus all I expected…read morewas to get from point A to point B. I did not expect to meet both a friend for life and a role model all in one ride. did you know Lori got a perfect score on her SAT but ultimately decided it was an arbitrary test. talk about humble. Lori, thanks for everything you do. you make me a better me and I hope one day to make you a better you. also a good driver.

We booked a limo and a shuttle for a Wedding in Geneva, NY…read moreThe Limo driver had no idea where he was supposed to be and at what time. The shuttle driver was very nice, but she was not given my correct phone #, so she couldn't get a hold of me for the first 2 hours of the evening. At the end of the evening she was told to NOT make the last shuttle trip because it was 11:36---6 minutes past our slotted time. Fitzgerald Bros told her to not bring home the Bride and Groom and 22 other guests unless they were paid another $120. Earlier in the week, I was told we would be given a 30 minute grace period. The Sales Mgr was RUDE and inflexible, and would not refund the $120 I paid in cash---AFTER I pleaded with the driver to bring them back to the hotel. Will NEVER use this company again

Great wine tour company. The bus is not luxurious, but is clean and was comfortable. That is…read moreprobably why their rates are so good. You can also listen to your own music through bluetooth which is a bonus when you are drinking. The driver was very knowledgeable and friendly. An extra treat between drinking was these delicious Korean spring rolls that the owner served us.

I originally heard about these guys from my cousin who had her bachelorette/bridal shower with…read morethem. She had a blast so I decided to take my wife there for a weekend getaway. First off, let me say that it is an absolute must to go with a tour company. There's literally over 100 different wineries in the region so you definitely need someone to help bring you to the best ones. I mean... who wants to drive and follow waze when you can chill out in the back, laugh, and blast your music while someone else does the driving? I think it's a bonus that they allow you to play ur iPhone over the bus speakers so that you can jam out to your own stuff. We got Dave as our driver and he was patient, super duper friendly, and never made us feel "rushed". He was on our schedule as opposed to other tours that I been on where you're being herded like cattle. I think he kinda chuckled when my playlist when from some hardcore rap to the spice girls. What can I say? I'm well rounded. I highly recommend having a decent breakfast before setting out on a full day of wine tasting. It definitely helps get you going for the day. We went during peak travel season so it was pretty busy. But the weather was amazing and the views breathtaking. Worth every penny (and they are inexpensive!) We met this lovely couple on the tour who told us to try the winter off-season when it's less crowded so that we can have meet and chat with the winemakers themselves during our tasting. I've never done wine tours in the winter so we'll definitely be back next time and make a nice ski trip out of it as well.