Friendly customer service... Technician was very helpful in…read morehelping me understand what the problem was and what caused the problem and future solutions to foreseeable future issues. I however used the wrong card with a higher interest rate realizing my boneheaded mistake, I called customer service and was able to resolve the problem with the right card. This organization is very professional and laidback at the same time. Enjoyed my experience so much that I joined their membership and received discounts on parts and services and became a VIP member to get help before a non member moving me to the front of the line!!!! Don't hesitate, go with this company and become part of the family.

My system is a 20 year old system that limps along but still works and I was weighing the options…read moreof a tune up to get through the season or put repair money towards a new system. I sent out inquiries on yelp and Year Round was one of the contractors. They got back pretty quickly but I was unable to take the call for a bit and they were texting and calling a ton, very persistent. In general, the company seemed very friendly, very competent, but their pricing is quite a bit on the high side, and their sales tactics are a bit tired. I don't think they deserve a 1 star for it but fair warning to others to watch out for sales tactics. When I was finally able to field a call, they got a tech out the next day. Tech was very friendly, took amperage measurements of the capacitors and motors and priced out a new capacitor and fan motor for $1700 but mentioned a more senior tech was not far and he could come by and take a look. The more senior tech cleaned my condenser without me asking which, ok, cool, thanks, but that felt kind of like entrapment by doing it without permission so I was a bit wary that it was a tactic. They said that yeah the 1700 fix could get me through the season but that the system was on its last legs and that I should meet with a sales person to talk about replacing. I was a bit wary again, a dedicated sales person is a bit of a red flag. Told them I'd rather not, they then offered to replace the capacitor and the fan motor then and there and if I decide to buy a full system they'd credit that 1700 towards that. Again, I said no thanks (remember, my system technically still works), I'd rather not waste the tech's time if I end up buying anyway, which he hesitantly accepted. The sales person was supposed to come by in the evening and about an hour before they came by the fan on the condenser unit stopped working. I'm not saying they did anything to it cause I don't know for sure, but the timing was a bit too convenient so I'm putting it in my review. I went out and got it spinning again and it has worked ever since. He wanted to check the unit again when he got here and seemed a bit perplexed that when I said it was running fine. After he checked out the unit and we chatted about backyard stuff (guy was very friendly) we went inside and it turned into a timeshare presentation at my dinner table. He had laminated pages in a binder, package printouts, and everything. After some hemming and hawing about the differences between the units he shared prices. $24k for a single stage Lennox system, $27.8k for a 2 stage compressor Lennox system, and $34.9k for a variable rotary Lennox system. I was starting to understand why they were willing to "fix" my compressor at sunk cost with the bet that I would buy. The margin was huge. I asked if that included any duct work, he said no. I was about ready to say no thanks but then he found an excuse to "call their dispatcher" which just about made my eyes roll because this is such a tired sales tactic. TLDR, they "could offer my the two stage for the price of the one stage if I get the work done tomorrow" and that if I said no they wouldn't honor the offer in the future. I said I understood and said farewell. Again, very friendly, attitude seemed good, but there were so many coincident sales tactics that took place that made me feel really uncomfortable going with them.

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

Angel was professional and thorough while doing our ac maintenance inspection. He was courteous and…read moreinformative about the service. He is an asset to Ballards!!

This review is for the customer service and possible discrimination…read more I used the company website to book two separate maintenance services for my primary home and a rental I own. I was requested to provide a credit card for the rental without even knowing what the services or costs would entail, so I refused to provide one and they just didn't show up for either of the scheduled services, nor provided a courtesy call. This morning, I tried to schedule a service again for my primary home (not the rental), and while there were available times on the website, I received a call demanding a credit card again saying my address was linked to a rental. I restated multiple times that the service I was requesting was NOT for the rental and the lady kept bringing up the rental. She finally said she would 'redflag' the rental address, schedule me for my primary home and would check to see if there were available times. She came back in 2 seconds and said there were no available times that she would place me on a waitlist. I informed her there were still slots listed on her website, and she said they are all gone now. I just went back to the company's website scheduling portal and they have several openings as early as 3/6. I feel this lady is discriminating against me or wanting to commit fraud by demanding a credit card without even quoting me on anything or getting details on the service requested. I am deeply disappointed and would caution people from soliciting services from this company. I had been receiving the company's flyer for over a year now and was finally excited to call because of the reviews and pricing listed on flyer. I am shocked at the lady who schedules and the demands for a credit card only to me. I had someone else try to schedule and a credit card was not demanded. I will take my business elsewhere.

5 stars all the way! From my initial consult with Kash and the install with Henry and his crew,…read moreeverything went as smooth and professional as can be. This is a family owned business and I immediately recognized it; along with the pride and dedication to the quality of work/service they provide. I obtained 4 different bids but their pricing, warranty, and customer service set them apart. THEY'RE IN A LEAUGE OF THEIR OWN! I will strongly recommend them to all my friends and family in the area for any HVAC needs.

Thank you Hush Air Heating & Air Conditioning., I want to take a moment to do a shout out to my…read moretechnician Brian G. Excellent work, professional, on time, reliable, on time are all describing on how my encounter went with Hush., I have put your contact in my contact list as I know you guys are the ones to call for service on all of my properties. I am a very satisfied customer rating this company A+ service, satisfaction guaranteed. HR Rentals, LLC/Raul Cobian

Great experience with Angel! I contacted him for a routine…read moreAC maintenance and he responded very quickly and was able to set up an appointment the next day. Angel was very professional and transparent with his work. He pointed out several things with my system and gave me many tips as he went. I appreciate his timeliness and his great knowledge with HVAC systems. His price was very reasonable and we discussed future projects for my home as well, and he was not pushy at all with trying to see other services. Will definitely be using Angel for all my HVAC needs in the future!

Reached out to them about serving my unit and was told they were booked the next 2 weeks which I…read moreunderstand. Was asked to provide contact info so they could reach out to me so I did. Well fews weeks later still nothing. I've used them a few times and have always had good communication but not this time. Very disappointed.

Our air conditioner wasn't working properly, Eric came and checked it out. He was very helpful,…read morecourteous, and professional. I highly recommend them.

Champion Plumbing and Heating installed our unit in 2019 and have been servicing it ever since…read more Can't say enough good things about everyone we've worked with. From the owner, the office and the technicians, everyone is always friendly and professional.

The company is excellent. When my AC went out, I was in a tough situation, and they scheduled a…read moresame-day appointment right away. I even called back to see if they could come earlier, and they did their best to accommodate me. The technician they sent, Brandon, was incredibly helpful and considerate. He explained everything clearly as he worked, which I really appreciated. This is also the same company that installed and continues to maintain my unit, and they've always been professional and customer-friendly. I highly recommend them to anyone in need of AC service.

Edgar Valenzuela came out for a complimentary service, in less than 5 min he was able to deduce…read morethat we needed $3500 worth of parts and labor before the compressor went out and we had to replace the whole unit. Mind you, we just bought this AC unit within the last 5 years. Literally the next day the air started blowing hot...now we're wondering what Edgar did during his "inspection". We have to call out our home warranty cause we're definitely not going to have this place fix anything! Suggest watching them during the inspection process

Thank you Javier for your quick response and attentiveness to my questions. He came out to our home…read moreto check out our heater and he made sure to let us know the issue right away without any run arounds. He provided knowledge information to keep up with our heater to prevent future damage. Thank you for your service!

one legacy heating and air was great. Customer service was top notch, gave an honest quote,…read morecompleted solid work in a timely manner. Set up my wireless System and answered all my questions. This was 1 year ago. I haven't had any issues with my equipment but have called to ask questions. They pick up their phone or text back with answer. I would highly recommend their service.

Our heat pump stopped suddenly last night, blowing hot air and making loud sounds. I called…read moreSuperior Mechanical this morning and Claudia came out right away. Discovered the problem was a capacitor and replaced it. All done in less than an hour. Cleaned up tidy; the AC works great! We're so pleased! This Amana unit was installed by them in 2007 and it's worked great all these years

Absolutely do not go to superior mechanical! They are crooks! They put in $120 part that took…read moreliterally less than an hour and charged me $4500. To add insult to injury they put in the wrong part, it ruined my air conditioner, I have a 3 ton air conditioner. They put in an evaporator coil for 4 ton, air conditioner. Furthermore, they put in the wrong type of evaporator coil. I got a reputable company out to look at it and they said the work was "trash", they overcharged me and they would've charge me $500 for what superior mechanical charged me $4500 for. I just got a new air conditioner where the reputable HVAC establishment put in a brand new air conditioner and with parts and labor was $3100. $1400 cheaper than $120 part that superior mechanical put in. They are just crooked and they are criminals who will tell you anything to get your business. Look at the photographs..