These guys are amazing. If you are looking for an honest auto repair ship, this is it! Took my…read morePorsche in because the right front end was dipping like I needed work on the air suspension which can be very costly. (7-9k). They called me the next day and said it was a "clip assembly" and the "come pick it up". When I got there, the bill was ZERO! Zero?? Really? Not gonna charge me anything!? They told me it was an easy fix and only took five minutes and again told me it's no charge! I've done business with them before and was equally impressed with their work, reasonable price and professionalism on that visit as well!! Alex, guy who answers the phone is super nice too!!

Had oil changed. Next day engine light came on. The valve cover was torn. Estimate for repair was…read more2900 dollars. Could be a terrible coincidence, but I don't think so.

Paul did great work on my daughter's car so I took my car for a routine oil change and the service…read morewas the best.

I was so so happy to find this place. Paul is amazing and is a straight shooter. I will definitely…read morebe coming back for all my maintenance and repairs needs. 10/10 experience

I had to get my fluids flushed and few other minor things too…read more I made my appointment online. Which was easy. When I came in for my appointment I gave them my keys. We retouched on what my concerns were. Before they actually did the work, they gave me a ball park cost of each. My AC was a concern, it was only another $100.00 so I gave the ok for them to check and turns out it was low. Or whatever. I sat in their waiting room. Which is clean. And comfortable with a tv. I listened to my audiobook on my phone through my headphones. Just chill waiting. Every so often someone would come out and give me an update. Tell what they found and so on. After about an hour, I was good to go. Paid my bill. I do need to get my breaks done, they showed me a picture of what they look like. I'll get them done before they start making noise. Till next time.

I cannot say enough good things about this shop and the people who work here. My car broke down…read morewhile I was traveling through the Austin area, and I managed to get it to their shop with my hazard lights on. From the moment I pulled in, they could tell I was in a difficult situation and immediately showed genuine concern and compassion. They quickly diagnosed the problem, explained what was going on, and took incredible care of both me and my car. Being from out of town and needing to get back home made an already stressful situation even harder, but they went above and beyond to help me through it. What stood out most wasn't just the quality of the service--it was the people. They were kind, compassionate, honest, and genuinely cared about making sure I was taken care of. I felt the pricing was great, the value was excellent, and I never felt like I was just another customer or another repair. It's rare to encounter this level of customer service and genuine human kindness, especially when you're stranded somewhere away from home. I am incredibly grateful that this is the shop I ended up at that day. I would absolutely recommend them to anyone.

I contacted Alltranz, which I think has a different business name as they now do a lot more than…read moretransmissions, when my partner was stuck on the side of the road with no cell phone service. She needed a new alternator and their pricing was totally reasonable. Plus they gave her a ride home from the shop. Many service mechanics can get kind of shady when dealing with a woman, but these guys were straight up and didn't push her into, or even suggest, any services she didn't need. Great job guys!!!

My son was having trouble starting his car. Auto Zone tested his battery and told him that he…read moreneeded an new alternator. They called and said that they fixed the problem and that he did not need anything. My son picked up his car and they did not charge him anything. They could have charged him close to $800. He returned with some beers for them.

Absolutely -- here's a polished review that sounds genuine and enthusiastic:…read more Frank was absolutely fantastic! He came directly to my house and replaced my brake pads, making the entire process incredibly convenient and hassle-free. He was professional, knowledgeable, friendly, and clearly took pride in his work. I really appreciated that I didn't have to spend hours sitting at a shop or rearrange my day. Frank showed up when he said he would, got the job done efficiently, and made sure everything was taken care of properly. It's hard to find a mechanic you can genuinely trust, especially when they're working on something as important as your brakes. I wouldn't hesitate to use Frank again and will definitely recommend him to anyone looking for a reliable, honest, and convenient mechanic. 5 stars all around!

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

Wow! They were slammed today. I waited 6 hours. And I'm not mad at it. I got there first thing in…read morethe morning. And I saw a parking lot packed. I knew it was going to be a long day. But with my work schedule, this was the only day I had available. Anyway. 6 hours and a few hundred dollars later. Yikes. I got my car back. And I have new spark plugs. And my tires are rotated, and oil change and all the things. Can't put a price on a healthy car and safety. The next day I was hearing a hissing sound. So coming back home from work I stopped in and told them. One of the guys drove around the parking lot with me so he could hear it too. Since they were still slammed for the next couple of days, they asked if I could come back on another day. Which of course I said yes to. I've always had great service with Firestone. They've always taken good care of my car. I trust them completely. I've been coming here probably for 4/5 years now.

Incredible professional service. So grateful. Quick…read morediagnosis of issues. Resolved.

DJ was amazing! He took my call late on a Friday afternoon and told me to bring car in on Saturday…read moremorning. He replaced my catalytic converter and my car was ready for pick up on Tuesday morning. He charged me a fair price and was thoughtful in his communication. I'll definitely reach back to him for any car issues. He's the guy I've been looking for. Thanks DJ! Melanie

Oil change & more. as always DJ came through. everything I asked for he made happen and as always…read moreat a GREAT PRICE and GREAT TO Work WITH. I will be RETURNING. THANKS DJ. ED.

Jackson from simply brakes came out to inspect my car with good communication prior. He gave an…read morehonest assessment of my current brake system wear. He also offered very competitive prices compared to his competitors.

Got my brake pads and rotors replaced here. They came out to my house and got it done! Great…read moreexperience. Convenient, fast and fair priced. Good communication. Highly recommended.

I've come in here a few times now and there's practically no wait, friendly staff and they've…read moreactually fixed my auto problems when the dealership couldn't. highly recommend!

Promised quick diagnostics but they took over three hours. After diagnostics were done, found…read moretheir prices are double compared to others. Would not recommend.

Had given my Audi Q5 for routine maintenance. Very good diagnosis and professional work.read more

Terrible experience. Wish I'd gone to the dealership - never thought I'd say that…read more Multiple delays, excuses, changing stories Final price considerably higher than estimate Installed wrong parts, had to start over Said it would take 2 days, took a week Poor communication throughout No after-hours drop box No loaner available When I first saw their messy property filled with dusty cars, something told me to walk away. Foolishly, I didn't - but you should.