This is a review for Caroline Glassell, who went out of her way to help us find in-home acupuncture…read moreservices for my dad, who had a major stroke (and then deep vein thrombosis). Regardless of where she was personally benefitting from it, she provided us with kindness and that extra effort, and it made all the difference in the world. With people like this, you just know you are getting the very best!

Very expensive and not caring - While workers were nice…read morethe admin was terrible- pushy and hostile to older folk

I toured nearly every San Francisco and Marin facility, and I have a spreadsheet to prove it. I was…read moremoving my parents to the Bay Area, and we needed assisted living for people with memory issues who do not meet the threshold for memory care. Also, both of my parents had been dramatically declining for a couple of months, so we needed to act fast to get them new doctors with weekly appointments and consistent caregiving. Aegis Corte Madera is the right place for them. An excellent UCSF doctor visits the community every Tuesday, and she has improved my parents' medical care. She works closely with the nurses onsite, so there is clear communication and implementation. Both parents made trips to Marin Health (hospital), so it was not an overnight success, but their health has stabilized. I have faith in their medical care, and they are in better shape than when they lived in their home. The management is exceptionally welcoming. They made my parents feel like they belonged right away. The GM buddied up to my dad to make him comfortable. The nurses and caregivers display a lot of care and even affection, which helped my mom adapt. The management staff is deeply invested in each individual and will do whatever it takes to settle people into the community. The cost is high, and the entrance/community fee is too high. However, I could not find another option offering medical support, very comfortable living spaces, a sunny apartment with views of the Marin ridgelines, and lively community activities. When I looked at my spreadsheet, the monthly costs for almost all the facilities were very close. I bit the bullet and paid the higher community fee, and we've had an excellent outcome. I recommend Aegis.

I moved my husband into Aegis Corte Madera 14 months ago. He has received not only excellent care,…read morebut I have been given the support that I needed to help guide us both on this journey. They love when I bring our pets to visit and it really feels like a family atmosphere. The communication is good and getting better all the time with the new General Manager. What I feel is most important, is that the most of the staff has been there for over five years. That really says something about the company. The activities are really great. They include weekly field trips which include beaches, symphonies, and baseball games. Ever day there is a schedule of wonderful classes from exercise to poker! Everyone has been warm, friendly, helpful, and most of all they have been attentive to all of our needs.

Loree and Mark are incredibly kind, helpful, and efficient. They respond quickly and consistently…read moreprovide outstanding caregivers. Their professionalism, prompt communication, and dedication to quality care truly set them apart. I highly recommend their services! They gave my family and I peace of mind.

Called this outfit in an emergency need (missing scheduled caregiver for next day). Mark said he'd…read morebe glad to help. Minimum 8 hours at $35/hour, weekdays. Less than 8 hours the charge is $50/hour. Since my sister lives in an adjacent town to San Rafael they also charge 2 extra hours for travel there (an extra $100). So a 4 hour morning care would cost her $300! I kept looking.

I am in Alameda County, which was not listed. Your group leader was obviously tired and negatively…read moreappraised/commented our group as curiosity seekers, "no takers" and "only there for the meal," from just about the outset of his presentation. He never gave the cost of the "special" infusion that was being offered in my area until pressed, and after all had left but three of us. Unfortunately for him, I had advanced information and experience regarding similar procedures being done worldwide, in Mexico, Panama, the Caribbean, Germany, Eastern Europe, etc. Rather than welcoming the depth and breadth of my research, information, and experience, the poor soul found it necessary to bestow a negative evaluation of my experience and research...and me. Strange as it may seem, he found it necessary to call me on under a pretense to find out my identity. I vote to give the seminar leader a vacation!

I saw the great reviews and set up a 30 m consult, but in reading the info page CIT incorrectly…read morestates that no insurance covers Ketamine. Kaiser covers the infusions and for example Mindful Health Solutions the eKetamine. Why doesnt it accept insurance for the counselors?

I wanted to add my 5 star review for Alexis Guy Brandon, as well. She has been the mainstay of my…read moremother's care within Hampton Health for many years. Alexis is on top of it to an extent I've never experienced before. She's extremely knowledgeable and what she doesn't know she will find out - in a heartbeat. She makes herself available to her patients and their families, giving them a comfort and security. She is collaborative in her approach which I find very important, since aging and decline brings constant change that needs to be managed. My mother and I are very appreciative for her capability, compassion and loving care over these years.

I too am writing in praise of P.A. Alexis Guy Brandon, who has taken excellent care of my 86-year…read moreold father for the past two years. To say that she has been a godsend isn't an overstatement. She is the most competent, compassionate and thorough health-care professional I have ever had the pleasure to work with. She cared for my father as if he were family, and constantly kept my brother and me apprised of his changing health issues. When we had questions or concerns, she always responded promptly, even when she was out of the office or home with her baby. Her dedication to her patients is admirable indeed! I know my father, brother and I will miss her now that she is no longer with Hampton Health. And I have no doubt that future patients will be equally fortunate to have Alexis advocate and care for them.

DR Gonzalez is the best. He fixed issues with my skin that had been there for years. Same of with…read morehusband. He can spot things from a mile away. He is really, really good at his job and incredibly kind I'm so happy I found him. His assistants Loy and Gianna are amazing also.

Dr. Evans herself is kind and professional, but the office policies and front desk experience have…read morecompletely overshadowed the care I received. I saw Dr. Gonzalez before he left the practice, but my prescription was never sent to the pharmacy. When I called to have the issue resolved, I was told I would need to schedule--and pay for--another full office visit with a different physician just to receive the prescription. My previous appointment cost $429, with $224 out of pocket, so this would have meant spending over $400 for a tube of tretinoin because of an administrative mistake. What disappointed me most was the response from the front desk. When I explained my concerns, the lead staff member dismissively said, "This is healthcare," with no empathy and no attempt to help find a reasonable solution. Mistakes happen, but how a practice responds to them matters. Patients should not have to pay for a second visit to correct an error that wasn't their fault. Unfortunately, this experience has caused me to take my business elsewhere.

Great experience. I had to find a new optometrist after my old one was dropped by my eye plan. So…read morehappy to have found Dr. Shah, right inside the Warby Parker store. Dr. Shah had an open, upbeat manner. He answered all of my questions and was frank with me about not really needing to go up a strength in my prescription. From his office, I rolled right out to the store to shop, and was headed home all told in 45 minutes. My glasses arrived at my house about 5 days later.

Wow! What a hidden gem…read more Dr. Shah is located INSIDE the Warby Parker store at the Village Shopping Center. You do not need to buy anything at WB to see Dr. Shah. In my case, I did. Dr. Shah has state-of-the-art equipment and my appointment started right on time. He took great care and explained everything. I left with a new prescription and a new eye doctor. I encourage you to support this young and talented optometrist! You can book appointments from the WB website or Dr. Shah's website.

Taylor in Urgent Care is an absolute gem. I had a very challenging experience recently and she has…read moreguided me every step of the difficult way. My best friend is now having an issue and I suggested Taylor for his care and she is also going above and beyond for him. Her bedside manner is top tier, she listens and truly cares. Taylor thank you for restoring my faith in the healthcare system!

Watch out for overcharging! I came in to have my ears checked after I saw an ad that they placed…read moreonline for ear wax removal. I asked them specifically what the cost for this would be and was told that it's between $225 and $275 depending whether 1 or 2 ears needed to be cleaned out. The nice receptionist encouraged me to run my insurance and was convinced that I won't be charged after my $83 copayment. Once in the room, the person who saw me introduced herself with her first name giving me the impression that she was a nurse (she was a PA) and she looked for about 5 seconds in both ears each only to inform me that my ears were clear and there was just a little bit of fluid behind one of my ear drums, hence the sensation of it being clogged. That was the end of my extremely short visit, no further care was needed. To my absolute shock a few days later I was charged $575 for this visit, and ended up paying $340 out of pocket. I was furious and had several email exchanges with Carbon's billing department who refused to budge and to reduce my charges -even after the misinformation of the receptionist. I had asked specifically if I could pay out of pocket in cash and that request was declined. Since they had my payment info, they simply ran my card, and there was nothing I could do. I am telling you, you are much better of saying you have no insurance, then they allow you to pay out of pocket and at a much better price! I will never go back to Carbon in Corte Madera. We all know how expensive and broken our health care system is, but this was just so extremely overpriced and uncalled for.