It has been absolutely a pleasure doing business with Erich of Raven Lock and Safe! This was…read moreANOTHER wonderful Yelp find. I searched Yelp and filled out the requested information regarding a door locking issue I was experiencing. Erich/Raven Lock and Safe replied quickly, communicated clearly and asked good questions regarding the scope/intricacies of the job. As it turned out Erich was able to come out on the same day and completely solve the locking issues we we're experiencing. Erich charged a very fair price for his exceptional professional services. I have added his name and company to my contact list and would call him first the next time I have a lock/safe or security related question or need. Thank you again Erich, and thank you Yelp! Respectfully, Tom D.

Erich was very responsive to our request for a re-keying of our new house. He arrived right on…read moretime and did a great, professional job on our locks. He even put a special mark on our keys to make them easy to identify. His prices are very reasonable.

Northwest lock and key has been over to our house twice. First time he replaced a front door lock…read moreset we were having trouble with. Second time we had trouble with the back door latching. Both times he came in very friendly and professional recognized the problem and took care of it . He cleaned up and was on his way. Also his pricing is easy on the budget. I would highly recommend him with any lock and key problem you have. Thanks Charlie

I locked myself out of the house. Charlie was able to get me back in very quickly. Fast, friendly,…read moreand reasonably priced!

Great customer service. Good fact finding over the phone. Able to fit lock problem on the front…read moredoor quickly. Will definitely use them again and refer them to friends and my neighbors.

I needed a 2nd key for my van but was blown away by the $200.+ that my dealership wanted for a…read morenew key. I must of phoned 50 locksmiths in Washington, Oregon and Texas (the route of my road trip) to get prices on reprogramming my Nissan ignition lock and adding a 2nd key. Skagit locksmith quoted me less than 1/2 the price of the next lowest competitor. When I asked how Dan said "it is a 5 minute job". I was sceptical but took a chance. Turns out my Nissan had been rekeyed at some time so they manually had to figure out the new key code. To be honest many of the locksmiths out there would of charged more for this OR not had the expertise to do it at all. Skagit locksmith was able to figure out my key code, cut and reprogram the key all at the originally quoted low price and have me on my way in 15 minutes. What more can you ask for; great service and quality work at a VERY reasonable price. If I could give these guys 10 stars I would. By the way, Dan's price for cutting a new key to code and programing....$50! Thanks Dan, I will be back.

Arrow is excellent! First incident: They sent a great tech to my home to retrieve my (only) set of…read morecar keys locked in the trunk of my car. Great service, good rate! (and he didn't even laugh!) Second incident: The connector on my car remote broke, and I failed in my efforts to contrive a fix. So I was amazed that Arrow had my exact car remote in stock, reasonable price--and this was for a 2008 Mercury!

I had a broken lock (the latch didn't go in) and a lock that needed rekeying. After reading rave…read morereviews, I decided to give them a call. They were able to send a technician the next day. Jerry arrived just on time. He fixed the broken lock and rekeyed both locks. It only took him 20 minutes! The charges were very reasonable. $120 for a service call; $35 for rekeying each lock. The total including taxes was about $207. I highly recommend them!

Quick, friendly and expert service! I needed a replacement key for a lockable box and they had one!read more

Been a customer there for years because they were located conveniently. They've always been a bit…read morerude but I overlooked it. Today I was waiting for a parking space to shop next door and then swing by there to copy a key. Since I was shopping elsewhere I didn't want to park in their lot. While I was waiting for a car to pull out of the street door, my bumper was hanging a foot or so into their driveway. No cars were trying to get in. Nobody was being inconvenienced but one of their employees, who was backing out of a spot in their lot decided to get out of his car and tell me to move. He said "you can't park there" to which I replied that I wasn't parked, I was waiting for a guy that was going to pull out. He then tried to incorrectly define for me what "parked" meant and I told him I wasn't harming anyone and I'd be gone shortly. Then he pulled the classic passive-aggressive BS that "customer service" people go to when they know they are wrong: "Ok sir we'll try to have a nicer say...you seem to be really angry" The irony of course is that the guy saying this got out of his car to get mad at me for blocking 1/10th of his driveway. Last straw for these guys. Lots of other locksmiths around that aren't angry and aggressive.