Aqua Masters quick to respond to my requests and pricing seems reasonable and within scope…read more Andy/Richard were both great to work with

I've been using Aqua Masters for the past four years, and they have consistently delivered…read moreoutstanding pool/equipment service. They've handled all of our equipment installations and repairs, and their work has always been reliable, efficient, and high-quality. Their technicians are knowledgeable, professional, and always communicate clearly. Whether it's a routine repair or a major installation, Aqua Masters gets the job done right the first time. They're trustworthy, punctual, and take pride in their work. After four years of excellent service, I can confidently say that Aqua Masters is a company you can depend on. Highly recommended.

Armando serviced our pool for a few years, and the quality of his work and knowledge were…read moreexcellent. Highly recommend!

I am a fairly a new homeowner and needed someone to maintain my pool on a weekly basis. I…read moreoriginally selected Armando because he has high Yelp reviews and I like to support local businesses. It has been a few months now and I am glad I selected him. He is genuinely a nice person, reliable and takes care of your pool. He also provides repair solutions. I highly recommend him.

Over the years, Arman serviced the in-ground pool, the above-ground spa, and the backyard fountain,…read moreand always does a beautiful job. He's also helped us take advantage of rebates to upgrade pool equipment. He is always there when I call his number. I get an answer to my question immediately over the phone, via text, or Arman himself calls me back promptly. Out of all of my previous pool service contractors, Arman has been the only one to let me know ahead of schedule when he cannot make it. He's also happy to give an extra service for the occasional weekend pool party or special event. You can tell immediately that he takes pride in his work and cares for his customers.

Arman the owner was great. Fast response came out gave me a estimate on my pool re plastering, re…read moreplumbing etc and broke everything down for me. He walked me through the process and gave me time to get quotes from a few other companies. When I was ready he drafted up the official proposal and contract then everything flew by after that. I would recommend him to anyone in the SFV that needs any pool remodel services.

Highly recommend Christian! He is incredibly dependable, punctual, and so considerate! Whenever an…read moreissue arises, he proactively figures out the solution and fixes it. Exceptional service every single time! Thank you Christian!

Do not use! My pool ended up looking pretty bad after a couple days of use…read more I used Jimmy's Pool service 2x a week for about a year . Christian was great. Him and I had a good working relationship. I can't say the same about my new tech as he doesn't speak english and the new manager won't facilitate a way for us to communicate. It was just discovered that my conditioner was at zero, so chlorine wasn't sticking around. Compound that issue with some other ones, such as rain, and it's a recipe for a perfect storm. I'm generally pretty laid back, but I expect good communication. What happened next is what let me know I was ready to move on. Things go wrong. It happens and I'm usually very understanding, but the new owner/manager refused to give me a phone call so we can remedy the situation. She then sends me a wall of text. I ask her to call me again and she sends me an even bigger wall of text. I felt like I was in a fight with my highschool girlfriend. The kicker is that she is blatantly incompetent. It wouldn't even be that bad, but she is also incredibly unreasonable. I know she has a lot going on in life right now as other reviewers have mentioned, but not taking ownership of a problem, trying to gatekeep communication, and treating customers this way is obviously not the right way to run a business.

Tony has been our pool man for several years now. He's very on top of his job. He's always on time…read moreand the pool and equipment are always well maintained. He's far above all the younger pool men.

Tony has been servicing my personal pool for more than twenty years. Reliable is an understatement…read morefor Tony. He arrives on time consistently with all the materials he needs to service our pool properly. Because of Tony, we have had a crystal clean blue pool for ages. When using the pool in the past, I have never had an issue with the water bothering my eyes or skin due to over use of chemicals. With the years of experience under his belt, you can expect quality from Tony Passarella. Beside his work ethic, Tony Passarella is a wonderful man, over the years, my family and I have gotten to know what a kind and caring person he is. It's nice to have someone you trust servicing what you have built so many memories around. I recommend Tony to anyone who needs there pool serviced, because there is no type of pool that Tony Passarella cannot handle. Give him a call ASAP, he will not disappoint.

MIKE came through today. I was coming out of work and I noticed a guy at the round about in front…read moreof the ER. I asked him if he was a poolman? He said, " yes and how can I help you?" I explained that my pool man hasn't been coming by and I was in the process of shocking my pool. I was hoping my pool will be ready before this weekend. I'm throwing my youngest son a birthday pool party Saturday. Without hesitation he said "shoot me your address and I'll come by to take a look." (Eventhough it was his day off) Not only is he knowledgeable about the pool but you can tell he's kind, humble, honest and a great teacher. He took his time to go over what's the next steps to getting the pool ready for Saturday/ready for summer. He taught me about the air bleed sock for DE filters and manifold. He even gave me a FREE O ring for manifold. Thank you for your help today. I greatly appreciate you. I highly recommend Mike as your next pool guy.

I didn't realize how many unqualified people are out there working on pools until I ran into…read moreseveral problems with ours. A pool isn't just water and a pump--it involves electricity, gas, and chemicals, and if something is done incorrectly, the risks can be serious, especially with kids in the home. That became very clear to me this summer. After picking up on a few too many red flags with our previous pool guy, I went looking for someone who actually knew what they were doing. That's how I found Michael. He called me back right away and came out quickly. Within minutes of inspecting the equipment, he found multiple issues--including one major electrical safety problem that could have seriously harmed my kids. No one had ever caught it before. Since then, I've had several other licensed specialists out (leak detection, electricians, etc.), and every single one of them confirmed what Michael found. Beyond the technical side, he's exactly the kind of person you want working on something as important as a pool: consistent, knowledgeable, and a great communicator. He shows up when he says he will and explains everything in a way that actually makes sense. Finding someone competent shouldn't be this hard, but I'm glad we eventually crossed paths with Michael. I highly recommend Pool SOULution and Michael Meadows.

Amazing service by Joseph yet again! My Denali 680 has been missing a couple of slats on the side…read moreof my hot tub, and somehow he found a few pieces that worked beautifully to replace them. Above and beyond as usual!

Neutral review. They were very responsive and polite in advising me that they are unable to provide…read morethe service that I needed, which was to address a thermostat issue and a slow leak from my pool filter.

Look at this pool. This is what it looks like after a FULL MONTH of "service" from this company…read more All they do is lie. They promised to come, they promised to fix it, they promised proof of service -- every single time it was "I'll send it, I'll send it." Nothing ever came. Because they never actually did the work. I took down my last negative review because they promised everything would be fixed on Friday. Friday came. No one showed up. Again. I'm done. I'm moving to another company because my pool is destroyed and I can't keep giving chances to people who only know how to lie. This review stays up. I don't care what they promise this time . I've heard every version of it already. Please do not trust this company. Stay far away if you care about your pool. UPDATE in response to the company's reply: The company claims their team came out yesterday. They did not. I was home all day, and I have security camera footage that confirms no one came to my property ，yesterday or any other day. They are now using one lie to cover another. They claim they serviced the fountain "as a courtesy" yesterday. No one was here. They claim it takes 24-48 hours for water to clear. That would be relevant if anyone had actually shown up to treat it. They also say the fountain wasn't part of my agreement. Forget the fountain for a moment！ look at the POOL. My pool is half green. The pool IS in my agreement, and it looks worse than I did a month ago when I signed up. In one full month of "service," I have: * Never received a single service report, despite asking for proof basically every day * Never received before/after photos or any documentation * Watched my pool turn completely green And now they want to be paid for a month of service that never happened, and they're framing my refusal to pay as "unfair." What's unfair is being charged for work that wasn't done and being lied to repeatedly when I asked for proof. Please stay away from this company.Green pools don't lie. The absence of any report or photo in a full month doesn't lie. They say the fountain (small pool) wasn't in my agreement. And here's the part that shows they either don't understand pools or are pretending not to: ALL THE WATER ON THIS PROPERTY IS INTERCONNECTED. It flows between the pool and the fountain. If one section turns green, the whole system turns green. You cannot "service the big pool" while ignoring a green fountain feeding into the same water . that's not how pools work. Here's the part that should concern any potential customer: they sent me a photo of the small pool just now completely green and said NOTHING. No "hey, this looks bad, do you want us to add it to your service?" . They just let it sit and turn green for a month. That's not a service issue , that's a character issue. A responsible company would tell the owner: "This isn't part of your current plan, but it's deteriorating fast, would you like us to take care of it?" Instead, they watched it get destroyed and said nothing until I brought it up. And the reason I didn't notice it because they never sent me any picture the entire month until I complain right now. So if they have sent a picture of how green and how much it was destroyed earlier, I would have noticed it and asked them to take care of it as well. Now this damage is irreversible. And then there's the big pool which IS in my agreement and is also half green after a full month of service because they completely ignore the fountain that share the same water with the pool. Completely ridiculous !!!

THE BEST POOL COMPANY EVER! The owner Robby provided me the best service! Their whole team is…read moreabsolutely amazing and so professional. If you're looking for a professional & reputable company...SOCAL POOL BOYS are the ones