Timely response to request for service quote. Services were clearly laid out in the proposal. Once…read morewe agreed, the technician arrived the following day. Thorough inspection and recommendations for an older pool.

Do not use! My pool ended up looking pretty bad after a couple days of use…read more I used Jimmy's Pool service 2x a week for about a year . Christian was great. Him and I had a good working relationship. I can't say the same about my new tech as he doesn't speak english and the new manager won't facilitate a way for us to communicate. It was just discovered that my conditioner was at zero, so chlorine wasn't sticking around. Compound that issue with some other ones, such as rain, and it's a recipe for a perfect storm. I'm generally pretty laid back, but I expect good communication. What happened next is what let me know I was ready to move on. Things go wrong. It happens and I'm usually very understanding, but the new owner/manager refused to give me a phone call so we can remedy the situation. She then sends me a wall of text. I ask her to call me again and she sends me an even bigger wall of text. I felt like I was in a fight with my highschool girlfriend. The kicker is that she is blatantly incompetent. It wouldn't even be that bad, but she is also incredibly unreasonable. I know she has a lot going on in life right now as other reviewers have mentioned, but not taking ownership of a problem, trying to gatekeep communication, and treating customers this way is obviously not the right way to run a business.

I called Royalty Pool on a Saturday to get my pool heater fixed (an old STA-RITE MAX-E-THERM). I…read morespoke with Jesus, the owner. He was quick to respond and we scheduled a service call for Sunday morning. On Sunday, he texted an hour before the scheduled time to let me know he was coming. He also called to confirm. He showed up on time, had all the tools and parts with him, and got to work. He was knowledgeable and efficient, spotted some other issues and explained them to me, and ultimately got the heater working smoothly (after replacing the thermal regulator, temperature sensor, control board, and communications cable). He also offered to check and top up some of the pool chemicals for free as part of the service call. (Side note - the man has some of the best tools I've seen for working with this stuff, which probably helped with his efficiency.) TLDR: Jesus is professional, efficient, fair, and a good communicator. I highly recommend.

Jesus is fantastic - quick response, knowledgeable, no upsell, reasonable prices. So glad to have…read morefound him!

I had an emergency request on Saturday morning, a bunch of kids were coming over for a party but…read morethe pool heater didn't work! My regular pool technician of course was MIA, so I called Horizon and the owner, Eddie, graciously came out to fix it. Saved my day! Thank you so much!!!

I've worked with a lot of pool companies, and Eddie and team are the real deal. It's been a…read morepleasure. He's been so responsive, helpful, and really accommodating. I love the service.

So happy to find a honest and good company. Matt has great communication skills. He explained the…read moreissues as he was fixing it. It's not always easy to find super honest, efficient and trustworthy people. Matt is the real deal! My pool cleaner didn't know how to fix the issue. Matt shows up with a mobile pool shop. He was so quick to diagnose and repair the pool heater. Well worth his services to have peace of mind it was done right.

Matt and his team are honest and reliable. Super knowledgable regarding pool maintenance…read more Communication skills are excellent. I've recommended Pool Pros to my neighbors and friends. So happy with their work!!

Our spa tub was critically fouled up from the Palisades Fire with ash and debris. We thought about…read moreclosing it, but the relaxation it always provided made us decide to see if it could be cleaned and brought back. We have had several companies over the years provide services, but RD Pools stands out. Working with Kristiana was a pleasure. She took care of everything, set up dates, recommended care and the service technicians are pleasant, efficient, they do their work like the professionals they are. Plus no hustle to buy something or add something. They service what you have. We had an older pump that needed a new gasket and they ran it down. They also have suggestions on how to get more out if your spa, be more efficient and get more enjoyment out our spa. There service contract is flexible to your needs and reasonable. So if you have fountains, spas or pools you might want to contact theses fine people.

From the owner: Founded over 40 years ago in 1983, R.D. Pools, Spas and Fountains has a proven track record of…read moreproviding outstanding service to LA's commercial and residential pool owners. From cleaning to repairs, we do it all. We are more than just "the pool guys" who come and toss some chemicals in the water. Once R.D. takes over your pool, spa or fountain, we hold ourselves responsible for its cleanliness, equipment quality, and aesthetics. We will be proactive in making sure it stays in top shape, and all our technicians are seasoned, career pool caretakers.

I have been with Beverly West Pool Service for more than 20 years, and I continue to be completely…read moresatisfied with their service. The owner Steve, is unfailingly reliable, knowledgeable, and honest, a great asset to our much loved Culver City. I have recommended this company to friends, and neighbors, all have been happy with the recommendation. Carlos, our service person for many years, is a great favorite of ours. c tiep Culver City

They don't answer call and when answer They cut off the call immediately I do not recommend hiring…read morethis company under any circumstances; they are very unprofessional.

He is great! He did an acid wash on our pool and he made it look like new - i couldn't believe it…read more So happy! Amazing service and quality work!

Happy Customer! Danny and the Sweet Water Pool & Spa team…read morehave been excellent! They have been servicing my pool since 2020, and it has been a great partnership. They are informative, knowledgeable, and super responsive. What truly sets them apart is their proactive approach in providing advice on protecting your pool and equipment during different seasons.

At Last Pool is excellent to work with. They communicate well, are flexible with my schedule, and…read moreare highly professional. Their attention to detail and responsiveness to my concerns have been outstanding. On top of that, their pricing is fair and competitive. I highly recommend them.

Paul from At Last Pool & spa did a fantastic job! He was timely and professional. He explained…read moreeverything that he did. I appeciate you !

Eduardo has been taking care of our pool for the past six months. He is reliable and consistent and…read morepersonable. He understands the pool water and equipment and offers suggestions to improve the system when it is needed. His fee for weekly maintenance is very reasonable. He communicates quickly via text to any questions and online payments are easily be made with Venmo. We recommend him to neighbors and friends!

Eduardo quickly responded to my requests and was able to quickly identify the problem with my pool…read more A different pool service company had neglective to clean out the filters for over a year on my pentair system resulting in poor performance of the spa and fixed it that day. Eduardo is also very helpful in taking the time to explain how to properly operate/ control the system and was very professional.

I re-contacted Odell because he is known to be knowledgeable. He came out and sorted out the…read moreproblem quickly and well. He was fast and pleasant to work with. Glad I called back.

Called Odel out to help with a hot tub with a no flow error. Rather than making me wait to come out…read morehe very kindly walked me through troubleshooting it. With his help and some elbow grease was able to get the hot tub working. Thanks odel!