Impressive. Both of us renewed our ADL within 20 minutes. Great teamwork. Professional and…read morepersonal presentation. Highly recommend this business. Thank you for your congruent perception. J&J.

Why go through the stress & wait at the Arizona department of motor vehicle when you may choose to…read morepay a nominal fee (s) for the same services ? Authorized by state of Arizona title's, replacements , transfers ,drivers license, id's , can all be done legally and quickly here. I've been using this location for the past 10 years or more with stress free service ;including drivers license renewal for the new Arizona requirements. Fast , courteous , professional service every visit . They have become more popular as on recent visit you must check in ,get number if needed , my wait Wednesday was 5-1O minutes only . Call for fees & or call first to see how busy ! What a stressless relief is this service ! Se corner speedway & Kolb in mall next to Arby's across s from mesquite valley nursery .

Great customer service ! Variety of services offered there …read more They value their customers and offer great quality service

Excellent, knowledgeable, & prompt service! I moved from another state & my registration was going…read moreto expire . They were able to help me right away & relieved my stress level immediately.

The clerk helped me and saved me money. I was putting my car in my trust and gave very good…read moreadvice. Thank You

Fast and very polite and nice people. In-N-Out in about 15 minutes with all transactions completed.read more

Always quick friendly service here! We are able to get title and registration paperwork done here…read morequickly when we buy and sell vehicles. This location cannot help with drivers license renewals.

I recently had an issue that needs to be mentioned. I asked on two separate visits about the…read moreregistration status of a vehicle I bought from a private party. The seller had already paid for almost a full year of tabs, and I wanted to confirm whether I needed to register it immediately or if transferring the title was enough. Both times I was told I didn't need to register yet and could just transfer the title. Unfortunately, that advice was incorrect. I ended up getting pulled over for "fraudulent" plates because the registration had been terminated the moment the title changed. I understand that it's ultimately the owner's responsibility to know the rules, but I specifically asked for guidance and relied on Donna's as an MVD service provider. The incorrect information led to an avoidable legal issue. I also noticed a one‑star review from October 19, 2021 describing a very similar situation -- quick service, but inaccurate guidance that caused problems later. My experience seems to reflect the same pattern. Donna's is fast and convenient, but customers should double‑check any advice related to title transfers and registration. Accurate information matters when it can lead to legal consequences.

I never had been here before but definitely will visit again. The staff were helpful and were able…read moreto take care of what I needed. And the line was not long at all and moved quickly.

We needed to remove someone from the title of a car. We were first told we'd have to get a whole…read morenew plate. I knew this was not true as I'd already spoken to someone at the actual MVD. Then we were told we'd could keep the plate. I asked about a refund on the prior registration as I'd been told by the MVD they would credit the unused portion as we'd just updated the registration a bit over a month ago. The clerk here said we couldn't do that. The cost she gave us was over $100. I realized that was ridiculous so canceled the transaction and drove to the actual MVD on Shannon. Long story short. The actual cost was about $60. They immediately credited the old fee and so the final cost was about $14. NOT over $100. Be very wary at this business. The MVD can be a wait but it's better than paying nearly 10 times the legitimate cost!

This is a excellent satellite for the Tucson DMV. You do…read morepay them a minor commission on top of the normal fee, but no line. . Easy parking and I was out in ten minutes after paying for registration for my 87 Truck. They now mail the tags and you get a proof of registration paper after you pay. Pretty simple. I was one of three in line at ten in the morning. Works for me.

Came in yesterday waiting for a name change on my drivers license due to marriage. Had my birth…read morecertificate, new social security card with my new name AND my marriage certificate (it's foreign). Waited for about twenty minutes and was told my marriage certificate isn't valid because it's foreign and that I need to go to the county clerk for an Arizona one. I told her that it's not what the attorney who married us said and that this marriage certificate was sufficient to change my SOCIAL SECURITY CARD. No dice. She said to come back when I have the right certificate. Fast forward to today- I go to the superior court who tell me that my certificate is legal and binding and fine. I go back to this place and wait for another hour while they email to verify that the court clerk was correct. Again, no dice. I was, however given a checklist of acceptable documentation and guess what!!!! My documents were acceptable. I simply left and went to the MVD on the east side and had my new drivers license in eight minutes flat. Yes, eight. I have collectively wasted one full day chasing my tail due to this facility providing incorrect and inaccurate information. Furthermore, the supervisor was sitting in the office in the left hand corner, no lights on hollering orders to people throughout the office. It was just an awful experience. I'd rather have a root canal or hang out in a dumpster than ever come back.

I sold a car to a friend today. Instead of going to the Arizona Motor Vehicle Department office, we…read moretook care of business here. They do charge a $25 convenience fee, but there was no wait, so we got in and out quickly. They even lent us a screwdriver to remove the old license plate.

I'm done going to the"DMV". I have been getting my auto paperwork here for a couple of years now…read moreand it's always been a pleasurable experience. The girls give me the personable help I need with an understanding reassurance. Even if I'm not quite sure what is needed in situations, they have explained everything and helped me to figure it out. Highly recommend !

If you're headed to MVD then Stocker drive is best. But if you're going to the Emissions Testing…read morefacility that entrance is now on the east side, so it's best to come in from Sarnoff rather than Stocker (see pic of new entry route). Staff here is always pleasant and the lines move reasonably fast. Pro Tip: on the main website you can access a live camera feed pointing at each of the three Tucson emissions centers' vehicle lines. Lunchtimes are often the worst and anytime during the last week of each month tends to be more crowded too.

Went there to simply get plates 10 to 14 days never showed up called they reordered another 10 to…read more14 days they never showed up I went in they said we'll just have them sent here 10 to 14 days and will call you never called me I had to go in said they left voicemail they did not they had my plates but they were addressed to that DMV not my home address they cannot get it together unbelievable.

This is probably the best option to skip the line for motor vehicle. If you need to renew your…read moreregistration or obtain another license plate a 3rd party vendor will save you a lot of time. There is a small service fee attached to the transaction but I was in and out in less than 5 minutes. They typically have 2 - 3 windows available and never a wait. Plus the DMV is closed holidays - wheras this location is closed on Thanksgiving and Christmas.

From the owner: We provide vehicle services for individuals, dealers, and fleets in a professional manner that is…read morealways convenient for our customers. When you visit 12th Ave & Ajo Motor Vehicle Service, you can forget waiting in line for hours to get simple MVD pro

Charged me 100.00 per month. Renewal was $174.00. would not give me another quote, could not bring…read morethe price down. Called freeway insurance. Same carrier, $60.00 per month. Called and they completely shut me down when I asked why. Crooks.

This may be weird - but I really like coming here. Maybe it's because every time I'm here, I…read moreremember how terrible the DMV is and how amazing this place is compared to the DMV. I have worked with a couple of different employees here in the past, and everyone seems to be efficient and know what they are doing. They are always friendly and have been able to complete what I have needed every time. I don't think I have spent more than maybe 10 minutes here after I get to the counter (the wait time varies depending on when you come, but usually it's about 5-10 minutes tops). They can do most DMV services here (issuing plates - even specialty plates, transferring titles, completing registration, etc). I will gladly pay the small fee they charge any day instead of wasting my life at the DMV.