The clerk helped me and saved me money. I was putting my car in my trust and gave very good…read moreadvice. Thank You

Fast and very polite and nice people. In-N-Out in about 15 minutes with all transactions completed.read more

We needed to remove someone from the title of a car. We were first told we'd have to get a whole…read morenew plate. I knew this was not true as I'd already spoken to someone at the actual MVD. Then we were told we'd could keep the plate. I asked about a refund on the prior registration as I'd been told by the MVD they would credit the unused portion as we'd just updated the registration a bit over a month ago. The clerk here said we couldn't do that. The cost she gave us was over $100. I realized that was ridiculous so canceled the transaction and drove to the actual MVD on Shannon. Long story short. The actual cost was about $60. They immediately credited the old fee and so the final cost was about $14. NOT over $100. Be very wary at this business. The MVD can be a wait but it's better than paying nearly 10 times the legitimate cost!

I never had been here before but definitely will visit again. The staff were helpful and were able…read moreto take care of what I needed. And the line was not long at all and moved quickly.

Always quick friendly service here! We are able to get title and registration paperwork done here…read morequickly when we buy and sell vehicles. This location cannot help with drivers license renewals.

I recently had an issue that needs to be mentioned. I asked on two separate visits about the…read moreregistration status of a vehicle I bought from a private party. The seller had already paid for almost a full year of tabs, and I wanted to confirm whether I needed to register it immediately or if transferring the title was enough. Both times I was told I didn't need to register yet and could just transfer the title. Unfortunately, that advice was incorrect. I ended up getting pulled over for "fraudulent" plates because the registration had been terminated the moment the title changed. I understand that it's ultimately the owner's responsibility to know the rules, but I specifically asked for guidance and relied on Donna's as an MVD service provider. The incorrect information led to an avoidable legal issue. I also noticed a one‑star review from October 19, 2021 describing a very similar situation -- quick service, but inaccurate guidance that caused problems later. My experience seems to reflect the same pattern. Donna's is fast and convenient, but customers should double‑check any advice related to title transfers and registration. Accurate information matters when it can lead to legal consequences.

If you're headed to MVD then Stocker drive is best. But if you're going to the Emissions Testing…read morefacility that entrance is now on the east side, so it's best to come in from Sarnoff rather than Stocker (see pic of new entry route). Staff here is always pleasant and the lines move reasonably fast. Pro Tip: on the main website you can access a live camera feed pointing at each of the three Tucson emissions centers' vehicle lines. Lunchtimes are often the worst and anytime during the last week of each month tends to be more crowded too.

Went there to simply get plates 10 to 14 days never showed up called they reordered another 10 to…read more14 days they never showed up I went in they said we'll just have them sent here 10 to 14 days and will call you never called me I had to go in said they left voicemail they did not they had my plates but they were addressed to that DMV not my home address they cannot get it together unbelievable.

Great customer service ! Variety of services offered there …read more They value their customers and offer great quality service

Excellent, knowledgeable, & prompt service! I moved from another state & my registration was going…read moreto expire . They were able to help me right away & relieved my stress level immediately.

What have I been doing all these years going to the MVD?! I recently discovered this third party…read morebusiness and wow! Never going anywhere else. I walked in without an appointment, was immediately greeted, put in line, and taken care of after less than 10 minutes of waiting. To switch over a title and registration it took about a half an hour, so in total I was in there less than 45 minutes. Extremely impressive. On top of being timely, the building is nice. The employees are kind and interested. Both employees I spoke to offered their heartfelt condolences. Just everything about the whole experience was 5 million times better than the MVD. There is a service fee--I think it was $35, but it was worth every penny. I'll be coming here exclusively from now on for all of my MVD related business.

How about updating your website with current business hours and requirements for obtaining or…read morerenewing your Drivers licenses? Website said open at 8:30, arrived at 8:35 to find note on the door that hours on Monday are 9-5. Driver licenses only by appointment. I used to use this business routinely, but actually AZ DMV was far more efficient.

Honestly, best DMV experience so far. Made an appointment online and had several options to choose…read morefrom. Came in early and was seen in about 5 minutes or so. Just needed a drivers license name change, the process was quick. Space itself is large and seems to have many people working. The walk-in line seemed to be moving at a decent pace.

Unfortunately a trip to the MVD isn't something anyone really looks forward too already because we…read moreexcept the space to be 'stale'. I traveled to the south MVD here in Tucson on Broadmont to handle some 'adult life western world' things. The bathrooms were decent. It's distasteful and I can't see why it's so difficult of a thing to remove the mirrors and other things but not clean up the walls or at least make it look nicer. They really just let things look bad. Scan your ID , or schedule an appointment online ahead of time, but either way you'll hop in a line. There are no chairs except for handicap individuals. Plenty of room for chairs IMO! I was very happy with the person who helped me. She was so attentive, clear, listened and helped. Thank goodness for a good human interaction! Would I recommend this place? Well ya, if you gotta handle things. But I'm not sure what the other places are like in comparison. I didn't take too many pics because it was pretty busy.