Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

They are great, dependable and very honest as to what you need or needed. The employee were…read morecourteous and respectful..

I had a great experience working with Austin for my pool maintenance. From the start, he was…read morecompletely transparent about the costs, so I knew exactly what to expect. After about two weeks of service, Austin reached out to let me know he would no longer be able to provide the cleaning himself. While that could have been a major headache, he handled it incredibly professionally--he actually found a replacement for me so I didn't have to deal with the hassle of vetting someone new on short notice. Even though I ultimately decided to go with a different cleaner than the one he suggested, I really appreciated his honesty and the extra effort he took to ensure my pool wouldn't be neglected during the transition. If you're looking for someone professional and communicative, Austin is your guy.

Dude did an excellent job! He was friendly and easy to book with and came out quickly. He was fast…read moreworking and left our pool looking polished and brand new

I have had their great service for almost a year now. They are the Best of the Best!!…read moreWe originally needed help with repairs to get the pool operating correctly. They did a fantastic job to fix it. Along with our weekly service, our pool is well taken care of. They are so knowledgeable and dependable. I always wait for time to tell recommendations for on going service. and it does. So I truly and highly recommend Rodriguez Pool Service.

Rodriguez Pool Service is receptive and on-point. They got my pool looking pristine and took their…read moretime! Highly recommended.

Quick response and great work. It isn't easy finding someone who can keep an above-ground pool…read moresparkling. Thank you!

It is so hard to get good pool service in my area. Luke has been absolutely amazing and I'm so…read moregrateful to have someone who is knowledgeable, timely, and a great person. So glad I dont have to worry about my pool anymore.

Incredibly nice guys - came out for an estimate of a full pump replacement, and were honest, and…read moremade great recommendations even though they wouldn't have been able to get the pump in that we needed due to an industry shortage and didn't end up doing the job due to that - nice people.

Very prompt and professional pool repair company. Inquired about a leak on my pool pump, TSB…read moreresponded promptly and was out to assess the situation within a few hours. The repair was done the same day and the price was very reasonable. Highly recommended!

BUT this rating is only for the first of three visits. The rating for the other visits would be 2-3…read morebased on our expectations. We had our pool replastered and paid $650 to have three visits on three consecutive days for the purpose of making sure the water was balanced and all else was in order for what was essentially a new pool. We were told the pool would be balanced, brushed at each visit, equipment checked, and filter cleaned on the third visit. $650 seemed a bit high for three visits, but we wanted to start it all back up correctly. So, for the first visit, Damon came and he was great. He took his time, checked everything carefully, had the water optimally balanced, and explained the whats and whys, recommended a pool testing kit, etc. After this visit we felt that the $650 was well spent. If we ever need to use this pool service again, we would do so IF Damon was the guy coming out. The second visit - a different guy -apparently, was just to check if the water was still in balance. A very short visit - no brushing. We assumed that was all that was needed - and possibly it was. The third visit when we were told there would be a thorough brushing and the filters cleaned and our questions answered was very rushed - everything seemed hurried - unlike the first day - and we were told they were very busy that day. The filters were cleaned only after we insisted that a filter cleaning was promised to be done, and I said I would do it. For $650 we expected more - I was left disappointed. It may be that rushing is necessary if they are that busy, or maybe the pool plastering company needs to let this company know what is promised - or maybe the third visit just came on a very busy and overbooked day.

I been with this company almost 10 years , in last year I was having problem with poor services. My…read morepool it was no clean with the correct químicos. My hot tub it was damage with all the wrong químicos. When I call and the to the wife she was very rude and defensive nothing professional. Very disappointed about this company they don't take responsibility. And they never fix the problem also they are changing employees very often with no training. It was not healthy for my kids to smell to much bleach. I change companies already.

Al and his team did an awesome job cleaning the calcium buildup on our pool and spa. It made a big…read moredifference. Also wanted to mention Diane (Office Coordinator) was very courteous and kind and made the process easy going.

Al and Diane took great care of my pool with a tile cleaning, pressure washing, acid wash, and…read morechlorine wash when we were in between pool maintenance companies and were in need of some support. The team was timely, professional, and courteous. I would recommend Pool Polishers for your pool restoration needs!!