My good friend was here for several weeks. He got very good care. The place is clean, staff are…read morefriendly and the food was nutritious. Princess (nurse) was exceptionally good. Eric (social worker) was also nice. I would definitely recommend this facility.

My grandmothers oxygen tank is either empty or off on a regular basis. When you complain they tell…read moreyou to take her else where. Very negligent.

My brother has been here for two weeks, post a major heart attack, and seizure, which almost took…read morehis life. He has recovered so well and has truly enjoyed all of the nurses he has had. He is a vegan and the food accommodations have been quite good. They make sure he takes all of his meds before leaving and they take time to talk to him (he is very friendly and chatty) The Only issue was the room phone not working) they addressed that within two days. The thing I would like to see is comfy patio chairs and make it more Inviting, as it is a nice area for those who are able to walk around. I will update this post with some of the names of the caregivers that have been so patient and kind. Also, PT and OT have been very good.

I'm so Absolutely Disgusted & Furious, with what I had to witness both over the phone as well as…read morearriving to your location to check on one of my patients in your recovery facility!!!! This precious soul had soiled herself & I can hear the conversation between the care taker as well as my patient and how she explained that she had an accident. 1 hour &10 minutes later of me arriving at your facility from Ventura county.... My patient was still laying in a wet diaper!!!!!! Shame on you!!! This place is disgusting!!! You have tape holding your furniture together and the patients are being Neglected!!!! I'm going to report this horrible establishment immediately!!! DO NOT BRING THE PEOPLE THAT YOU LOVE HERE EVER!!!!!! :/

Most CNA's and nurses were very nice and helpful. The case manager, Jeanette was very nice and…read morehelpful. This facility is understaffed and needs to be remodeled. When my mom needed help sometimes, she had to wait, once for 1 1/2 hours just to use the restroom. When a CNA is on break or with another patient there is no coverage even when other CNA's are doing nothing. Upon leaving, my mom said she needed to use the restroom and the CNA said I just took her. I told them it was a 45 minute ride back to Thousand Oaks but they did not care. I drove with my mom upset the entire way Luckily, when we arrived at the assisted living they found a wheelchair and 2 of their people took my mom immediately to the bathroom. The food at Northridge looked disgusting although my mom ate it. Sometimes I brought her food. This facility is understaffed and needs remodeling before I would ever recommend it!!

First, the staff does the best they can with what they can do. Because they are so woefully…read moreunderstaffed, everyone is running around and things fall through the cracks. There is a pretty bad language barrier on the 3rd shift. I was in there for knee replacement surgery and a couple of the CNAs during the night shift didn't under the phrase ICE PACK. Communication is pretty bad with two of the nurse supervisors. I won't mention them by name, but I think it's time for them to find other work. One of them almost made me miss a very necessary surgery and didn't bother to let me know that they were having problems faxing information over to the surgery center. I was having problems with a very loud neighbor across the hall, and the weekend night nurse supervisor said that if I didn't like it that I could go elsewhere. Apparently, she got written up for that. We did not speak after that. On the whole, the staff tries to do the best they can under the understaffing circumstances. Some of the CNAs are golden. The nurses are unbelievably giving with the brief time they have to offer. The housekeepers do a terrific job. The kitchen staff was very helpful. The monthly "candlelight dinners" were pretty cringe and while they're trying to do something special, I found myself wanting to leave every ten minutes. I think they went with the most mobile people. Pro tip: lose the Karaoke. Sweet gal who tries her best, but no. Just. No. I shared the bathroom with the patients next door. Both staff and the patients next door walked in on me doing my business more times that I care to remember. If you're going to see the show, buy a damn ticket! LOL. Or... learn to KNOCK. It's not that hard to raise your fist to the door. Unless you're missing a hand or something, then kicking is entirely appropriate. The Physical Therapy team was terrific. They went above and beyond. They recently had their yearly inspection from the City of LA. They ranked a 3. According to the people I spoke to who were in charge of the inspection, Northridge is one of the better Nursing Homes in the area, and that scares me. I did my best to treat everyone there with kindness and respect. I saw Alzheimer's up close with some of the patients. A stroke patient screamed like a siren. The patient across the hall from me is verbally abusive to the staff and they have to just shut up and take it. During the final days of my stay there I was this close to letting the bully have it. Now that I have had a chance to decompress, They did the best they could do with the resources they were given. I would not go there, however, if you have been injured or are recovering from surgery. I had knee replacement surgery and there was no structured plan in place to help me to get from point A to point B except to go to Physical Therapy. So I was on my own.

First & foremost I will like to say that this Los Angeles Jewish Health service is not only for…read moreJewish people. It is for anyone and everyone who needs special care in whatever their condition is. I have been here multiple times back in 2019-2021 when my late mother in law was at this facility. I would go there around 5pm when it was their dinner time. Feed her, try to talk to her and spend one on one time with her.She had Alzheimer's disease. I believe they have 4 different buildings and plenty of parking spaces along with clean restrooms. This facility was established back in 1912 and still serves their patients, families of the patients with pride, dignity, and kindness. They have over 6,000 seniors every year entering this facility. They even have a nice garden. They provide care for home, in their community and on premises/campuses. Nurses and other staff members are very sweet, kind, caring, professional and HELPFUL!! They don't just treat you as a number; but as a human. Recently few days ago I willingly wanted to go see one of my friend's mom who is in this care center. She has dementia. I told her that I would be going there and she met me there. Place is spotless clean, they come and change the bed sheets pretty frequently, take you for a walk, help you to take your medications, and do their best for everyone to feel welcomed, safe and a good place to be at! If you have a loved one and needs a good home, don't hesitate to bring them to this facility.10/10. Thank you all for all that you do for everyone. They accept insurance, and other types of medical payments..

The "administration" is a horrific nightmare. My loved one's long term care claims are repeatedly…read moredenied because the mental deficients in the office literally are unable to complete a simple form properly. I work more than full time but am apparently supposed to spend my work day teaching people how to fill out forms. Tbe admin is a disgrace.

The problem is that they require 2 people in every room, a single room is very pricy.read more

I had a knee replacement surgery, and I was referred to the JHA Health, which is the jewish home…read morefor the aging, for rehabilitation, never ever did I visual a place that would take care of me, from the minute I woke up, till I slept at night, the medical staff from the nurses to the physical therapy where way and beyond, i don't know what I would have done without them. The JHA accepts 65 years and older, I stayed at the Rehabilitation center for 10 days, not one time did any staff member when called ignored your call, if they heard the walker at 2am they would come to double check, fix your sheets without even a doubt, and make sure you in bed comfortable, if you need rehabilitation center,don't look further, this place is the happiest, kindness, loving, caring, that anyone can find, good luck

My experience at Lake Balboa care center has been outstanding. The Physical Therapy is five stars…read more I am so grateful to this facility for them as well as the cleanliness here and the care. God bless you,LBCC

I'm so grateful for the care and all the services that this facility has been providing for my mom…read more, from the girl that sets her transportation appointments sweet and kind Angie who always answers the phone with such grace and kindness, and has helped so much , to the social worker lovely Sheryl who never stops caring to help in anyway possible what a wonderful person , I am grateful for Zoila who from first day ensured me with respect and love that my mom is in good hands and she is extremely supportive, positive and exceptionally kind ,to the wonderful and patient niki who baths her with love and her heart , to the amazing Allen that was always there from the start making us always feel at ease and always so kind and positive doing everything he could to ensure we get taken care of, to the wonderful night shift CNA that takes care of entire patients with so much love and goes above and beyond always running to my moms aid without a frown, fred at the leisure room who made her smile brightened her day with teaching her card games with so much joy and excitement and patty has been my moms favorite, she's so sweet and extremely loving always takes care of her with a smile and attentive to her needs I'm grateful for all of them and last but not least mr x the fantastic man that leads the team with his best care and professionalism and captured my moms heart Thank you again! We will miss you lake balboa care center

I cannot say enough wonderful things about my experience visiting this facility. As a concerned and…read moreloving family member searching for the right place for someone who truly needs support and care for their mental health, this has been an emotional and overwhelming process. I visited several places looking for information, but the moment I walked in here, I immediately felt welcomed and supported. Vanessa at the front desk was absolutely exceptional. She was kind, patient, professional, and made me feel comfortable from the very beginning. She took the time to listen and guided me in the right direction, connecting me with Jazmine in the admissions office. Jazmine was equally amazing. She provided me with so much helpful information and answered my questions with genuine care and compassion. During such a difficult time, it means more than people realize when someone takes the time to make you feel heard and informed rather than rushed. Out of all the places I have visited and researched, this is the place I am choosing because of the exceptional service, kindness, and professionalism I experienced from the very first interaction. Vanessa and Jazmine truly made a lasting impression on me, and I am incredibly grateful for the compassion they showed during a time when my family and I really needed guidance. Thank you both for making such a difficult process feel a little less overwhelming. Your kindness did not go unnoticed!

Holiday Manor is a wonderful facility with compassionate, attentive, and caring staff. The facility…read moreis clean, well-maintained, and welcoming. Everyone we've encountered has been kind and respectful, and the level of care and dedication they provide truly stands out. You can feel that they genuinely care about the people they serve.

First of all, I want to thank the gentleman I spoke with I believe his name was Gabriel. During…read morethis transition with my father, I spoke to several people, and it has been an incredibly overwhelming situation. It's not something I take lightly, and there are a lot of emotions and decisions involved. From the very first phone call, Gabriel showed a level of care and patience that I honestly had never experienced over the phone before especially before even visiting the facility. He answered all of my questions, and what really stood out was that he also asked thoughtful questions to better understand our situation. He helped turn what was a very stressful moment into something that felt calm, manageable, and reassuring. Because of that conversation, I already felt confident that my father would be in the right place. When I actually toured the facility, I was pleasantly surprised. It is very clean, very well kept, and you can tell there is real attention to detail. Most importantly, I truly appreciated how much care and compassion the nurses showed toward my father. That meant a lot to me and my family during such a difficult time. Gabriel, truly thank you. I couldn't have navigated this without your guidance and care. I can confidently say that if I or anyone in my family ever needs help with something like this again, you will absolutely be the person we call.

I agree 100% with Bella M. who posted a review on March 6, 2026…read moreabout Gabriel. He is a total angel. Incredibly caring, patient and so professional! He helped us sort everything out and made it a wonderful experience while my relative stayed at the facility. Thanks to him she was able to obtain the needed therapy and medical care. Thank you Gabriel!! Then there is Lynn, the Director of Nursing who was also most helpful whenever there was a medical issue that needed to be addressed with the nurses and or nurse assistants. Thank you Lynn!! Jordan, the Administrator will also step in whenever his help is needed and make things right. Thank you Jordan!! Cleanliness all throughout the facility is evident and very important in a medical setting. Meals are nutritious. And they also provide snacks. I believe it is important for family members to stay engaged and participate in the care of their relatives, to ensure an open line of communication with personnel and Management, to bring up questions and concerns.