Walked in and was greeted with a welcome and warm Smile. My…read morephone needed it's screen to be fixed and I was recommended by my sons to try this place out, I am glad I did! Right place to fix any phone screen. Very nice and clean store. My phone was fixed within minutes. When I got my phone back, I thought it was brand new! The gentleman that helped me was super kind!

I called this location to inquiring about replacing my iPhone 6s Plus batter. Michael is more than…read morebeing professional on the phone & in person. The price is reasonable & affordable. I would reccommend it!

Carlos was super helpful and patient with me. I was I. the phone with someone for over an hour…read morewith no results. Carlos resolved my issue and when a step further to ensure it was fixed in less than 30 minutes. I wish I could give him 10 stars. thanks Carlos.

I was walking in earlier this afternoon needing help with a trade in and one of the associates was…read morehelping me. I had told him that I wanted to do a trade in for a new iPhone and he decided to erase all my data on my current phone. It wasn't until after we were talking about the details of my trade in that he realized that i did not have the new phone and it was actually my current phone that he erased all my data. He then decided to tell me that he was unable to help me with my trade in and told me to come back another time. I then spent the next 3 hours at home restarting my phone and backing up all my data that was erased. A lot of my photos and videos did not get restored and my phone starting having issue that i never had before. The associat who helped me did nothing to resolve my issue with my data being erased from my phone and had no solution to assure his mistake.

Flagged Content: This would be zero but that's not an…read moreoption. I went in to drop off my old phone. All that was wrong was it had a broken touch screen. It took calls, recieved text, charged properly, everything was good other than a broken touch screen (the glass wasn't even broken). He told me no problem I will have it done in 30 minutes. I told him I would come back tomorrow and pick it up. Well I came back 2 days later and he gave me my phone and told me the battery wasn't working right I might need to change it out. $75 labor out the door. I go home charge it it doesn't work can't swipe down or no back buttons or home buttons are working (Samsung 4). So I take it back, he says ok no problem I can fix it give your old parts. So I leave it 2 more days. Come back and he's like well got it but I want to charge it up. So I wait an hour or so. He hands it to me with a rubberband and says dont mess with it for an hour until the glue dries. Ok so I take it home let sit all night. Then next day plug it in. It gets really hot after charging for an hour. And has lines going through the screen. I call him and he says ok bring back i will try to reset the program. So i leave it and text and call and show up. He wasn't there (during business hours) he doesn't return text or calls. Finally i go in one day, he says ohhh something is wrong and it can't be fixed. I can "give you a refund or get you another phone that is the same cost as what I paid. Ok cool I wait he gives me a phone I take it to my carrier they say it's not for this carrier. So I go back he tries to tell me they are wrong because he looked it up. Then tries to sell me on an I phone for more money. Not happening just get me a phone that works or get my money back. A day, a couple of days, then a week. And I show up again he's not there at 11:45. Try to call he sends me a text and says he here's the tracking number it hasn't come yet. Ok I look it up it says tried to deliver but could access building ( no one was there). So he says ok I will pick it up.....a day, 2 days, the weekend. Nothing. So then Monday "ohh I have been busy" Tuesday he says I will have your phone at 4p.m. come by. At this point it's been 3 weeks. I go in today and he tells me oh i dont have one that works for you. But you can buy this one instead. Having enough of his stupidity i said forget it give a refund. He tells me "well since we replaced the part and labor cost I'm only giving you 45 back." After an argument on poor business practices he gives me 42 dollars and says well I don't have change so you need to leave while I deal with other customer and I will lock up a d get change. I told him to go eat a dick and give me my money back. Then argument then harassment from his family member (aka drug dealer). Told him I wasn't leaving without at least the money you say now your gonna give me. He calls the cops we have a conversation with them. He sends his family member to get change and he refunds $48 cause apparently that's 45 plus tax. I leave. This is the worst business I have ever been to in my life. If they spent as much time fixing things as they do smoking meth and selling drugs you could have a successful business. I was given the phone number and name and email of the owner. In which the number is for a track phone and no one picks up the phone. Email comes back as no good. And we will see. I will sue you for misleading and malicious damage to my phone. Please make sure unless you need drugs do not walk in this establishment. Ali will make you feel like he knows what he's doing but in reality (per our conversation) he has never been trained formally nor did he ever work on phones professionally before this job. Ali shouldn't be allowed to run a air compressor let alone a "cell phone repair store" I noticed other reviews that say they never give out phone numbers well here its 813-524-7622 . Jalal aburas is the name of supposed owner email is precisionpoint4978@gmail.com good luck. This place should be shut down. This was removed so I will post it again. On top of its removal. I have been contacted on yelp and threatened with physical violence because of this post. I will not be bullied and I will post this every time you remove it. And to the trash that wants to beat me up because the truth is out. I am reporting you to the police. Check google reviews as well. Well documented how if you write a review they dont like they will verbally attack you online. Real professionals here.

Got my phone fixed at the same day, and they do have the best prices in town…read more I would definitely recommend this shop for any phone repairs

Went in to help a relative upgrade their iPhone. Was assisted by Diego who seemed really nice and…read morehelpful but turned out to be a deceitful liar. He told us that their printer wasn't working so he couldn't give us a printed receipt. After getting home, I checked the PDF receipt online only to find out that Diego had added a USB-C charging block without telling us, and he didn't give it to us either. We went back to the store and there was no apology. He pretended like he forgot to give it to us and said that the system automatically adds the charger block to the order. That was a blatant lie. Also, when processing the return, I noticed he had a printout of the receipt in his hand. Oh, so the printer works now, huh? We tried to get a refund to the credit card but they said it wasn't giving them that option and that they could only do a bill credit. Another guy who I think was the person in charge at the time processed it, and I was able to confirm later that night that the credit went through, but the tax hadn't been refunded. Went online and messaged T-Force (T-Mobile's higher tier online support) on FB Messenger where they confirmed that the system does NOT automatically add accessories to an order like Diego had explained. They also said that they could not see anything on their end that would have prevented the refund to the credit card, unless it was a local issue. My guess is that they wanted to do a "courtesy credit" instead so that they can keep the accessory sales commission. The T-Force rep refunded the tax for us and I was also able to get them to waive the $35 DCC fee too considering the bad in-store experience we had. Be very careful at this location and make sure to check your receipts to confirm that they did not add anything you didn't ask for. It's likely all the employees at the store use these tactics to trick unsuspecting customers since the manager-like guy seemed to be in on it.

Beware!! Absolutely the worst customer service!! 3 guys working. Instead of handling my problem…read morethis lazy employee told me to call instead of doing it himself. So he can sit and chat with his buddies. Ugh Do yourself a favor, go to Verizon!!