This is my favorite Post Office. Even though I live closer to the W. Gray office, I will drive a…read morelittle further to avoid their terrible customer service. Employees at this location are super friendly! There can be a long line at certain times of the day, but it moves fast thanks to the staff's efficiency. I certainly recommend this USPS branch!

I have a love hate relationship with the USPO... This location can be hit or miss... I try to come…read moreearly during the week right when they open so I can be in and out... This particular morning they didn't open until 7:15 with no given explanation... I guess when it comes to the USPO you get what you get and don't pitch a fit...

I kept forgetting to drop off my mails because I don't trust the mailmen's pick up from my house…read more They always misdeliver my mails. I think they often misplace my outgoing mails too. I was in this area after my doctor's office. I had no idea what neighborhood this was. I only found out when I left and saw some fancy stores across the street. I was glad my nails were delivered. My bank just told me my bill was late. Oh well.

I've had 6 packages over the past few months show up on informed delivery as being delivered and…read moreeven get a notification that it's been delivered and when I go check, my package was not left in my mailbox. The mailmen are stealing the packages. That is ridiculous. When the older lady was delivering, none of my packages every were missing. They need that old school managment making sure that these mailmen have integrity. If filed claims and no response or they just close them.

Always an easy in and easy out even if there is a line. Everyone is friendly and helpful and aside…read morefrom the holidays, parking is never an issue. When I mail stuff from here it is processed quickly and it arrives on time to anyone whether it's priority mail or snail mail.

Pray you don't deal with Ruben here cause he has more sass than necessary. He was rude to the 4-5…read morecustomers that were before me then when I get to the counter, he's still being sassy cause I used the wrong tape. I try to pay for my $2 package, he tells me there's a survey. A sad face, neutral face, & a happy face. I pick neutral. He tells me oh you picked a sad face even when I taped your package for you, people need to start buying their own tape. Dude, you did your job with a bad attitude for the 25 minutes I've been in line. Spare me.

If YELP offered the opportunity to do zero stars, this place would probably be zero…read more First off, I'm trying to be better about not being sassy to people that are sassy to me that work in customer service, but some days I just don't succeed. Before writing this review, I searched through some other reviews of this location and it seems as though the lady I had an issue with has already been pictured and named and several other reviews. This tells me that she is a habitual problem at this location. First off, this location is always busy, it doesn't matter if it's 9 AM or 2 PM. It's always packed. There are so many people waiting for passports, dropping off packages, or doing money orders. I think the main problem is that it's severely understaffed. I also think that the problem is that people are not happy with their jobs and at this point most likely unhappy in their lives in general. So, I went to drop off three packages. Two of the packages needed to be paid for. This particular woman was so rude and looked at me as though I was a complete idiot. At one point I was so tired of her being sassy that I responded, sorry, I don't know how things work. I don't work for the Postal Service; to which she replied, " well we clearly see that." Then, when I asked her for specific information, she was very put off and it was as though I was asking a question unrelated to her job. Overall, I do get that they are understaffed and I do get that. It's really busy and dealing with the public is not always easy, but Lord knows that this lady might need to find another job if she really hates the public. I will say one good thing about her. She does make the line go by quite fast, although she completely talks down to people of all ages and races while doing so. I guess another quality is that she doesn't discriminate; she's just a huge queen bee to everyone. Overall, if you can avoid going to this location, please do. As soon as I got in the car, I said a Hail Mary for this lady because hopefully she doesn't catch somebody else that's in a bad mood or maybe I don't really care. Maybe they'll rip her a new blank.

Very polite and helpful staff. No wait at all to mail a package even at Christmas time.read more

Not to be confused with the US Poke Office, which is where you can pick up a Pikachu or a Sandshrew…read moreor whatevs. This is a substandard post office where things usually take a lot too long, and the people working here have not been friendly on any of the three occasions we came to use this one. Barbie sometimes goes in here by herself and said that she has had similar experiences to the ones that I had and that we had together.

Do not go here at all. They are never open and they might as well close it. Go to the 19th street…read moreone instead to save yourself the drive. Again our tax money being wasted for nothing!

Literally, they can improve anything and everything I keep getting fucking notifications saying my…read morepackage is gonna get delivered on this day and then it doesn't and then the next day it's gonna get delivered that day and they keep not delivering my package for like five fucking days I'm tired of this shit your service sucks Your employee suck like the fuck are you doing? You're supposed to be the United States Postal Service and you are fucking around

I wasn't going to give them 5 Stars because of it's unusual hours of operation and the metal…read moredetector at the front door... .... but I changed my mind because of a few people, the front door was tended by 2 Guards that were very nice and funny... The metal detector is because of the DOJ using half the building can't have anyone just walking in and acting nutty... The woman working the actual Post Office Desk went out of her way to make sure the items we were shipping where packed tight and postage paid :) History Note: Cassius Clay better known to most as Mohammad Ali signed the conscientious objector card so he wouldn't have to go to Vietnam at the recruiter station also occupying the building directly across from the Post Office Window.... "Yes" this old building has a lot going on inside but everyone and everything had it place and didn't get in the way of anyone.... Coolness of the Building 5 Stars Post Office Staff 5 Stars friendliness of the Door Guards 5 Stars Location Downtown 5 Stars

i have had the same mail carrier for 8 years so they must be doing something right in this day of…read moreemployment transience. More importantly, Marty has my back and goes beyond job description to make certain my customers get what they pay for! She trudges what is easily a half city block and up a flight of stairs to pick up and deliver packages. She's a a saint BTW not from CA. I live in Houston.When I tried to change it I got a veiled threat that I could possibly change the Earths axis thereby creating havoc worse than any of these reviewers could withstand So for now, I am allegedly from CA. AND WOW do i feel pompous!

A disservice to the community. I live close to this one and this is the first post office I ever…read morebeen to that doesn't have a self service machine. They already have limited hours on Saturdays and now you're telling me I have to scurry to find another post office. Yes it's my fault that i didn't check the website but I lived in tiny towns where the post office isn't even a 1/4 of this size that had a self service machine. This is Houston!

If you are lucky enough to have Tina as your representative you will love this place and her! So…read moresweet, friendly and very knowledgeable! Sending a package overseas to a soldier in Korea. She was amazing - and calmed all my fears and anxieties

Consistently loses packages that you mail. The only way to not be completely screwed is to pay them…read moreto ship your package and then pay them again for insurance because you know they are going to lose it. Constant let down.

So shockingly bad. They will have you waiting 30 minutes because they literally just forgot to come…read moreback and tell you that they couldn't find your package or held mail. I had to ring 3x just to tell them I had to leave and would have to return another day if it was going to be hours long wait for them to return. It was clear when they opened the door after the 3rd ring that they had forgotten about me and then went ahead and told me "oh no we didn't find any mail. Sorry." A long line had formed behind me during all this and multiple people gave up and left. Horrible horrible customer service. I don't expect much from usps, but I'm just flabbergasted at how bad this location actually is.

Customer service is slow and rude. Will never use the usps again. I will pay extra to have it…read moreshipped by UPS or Fed-ex.

Terrible customer service was mean to everyone for no reason. Don't come in unless you want to be…read moreyelled at.

I am shocked that this kind of terrible customer service is acceptable. Came on Friday April 17,…read more2026 and the only man working the front could not have had worse manners if he tried. The line was not overwhelming long and everyone was patient and friendly yet he was short, rude and, insulting to everyone who asked a question or for help. I'm sure nothing will be done about it but if you have the opportunity to go to another location, take it.