I went here bc of change in insurance. Never again! 1. You DO NOT need to purchase frames there, but of course they funnel you to their limited choices. After a long time not finding frame I liked, I foolishly let them talk me into a pair that I hate. Professional people would have recognized this and recommended I go elsewhere. 2. I wanted progressive lenses, but having "settled" on a pair that were ultimately too large for my face, the corrective portion of the lens was above my line of vision, and all I could see was blur. They "corrected" this by bending and tilting the lenses such that the rims were sitting on my cheeks and looked so stupid. 3. They kept reiterating how "great" my insurance plan was, and I still ended up paying over $800 for glasses that I hate. 4. THERE IS NO TRIAL PERIOD! Once you walk out of the office there is no returning or refund. 5. No privacy in the office. It's one room divided by display racks and the check-in desk. I could feel the stares and practically hear the eye rolls. I will return to my previous optometrist and pay out of pocket. They did a more thorough exam in a private area and told me honestly that my vision change was so slight that they recommended I DON'T buy new glasses if I didn't need to. I give them 0 stars. read more

This was my first visit with Dr David Boehme and I was extremely satisfied with my exam and explanation of all procedures. The entire staff from when I called to make an appointment were very friendly, knowledgable with insurances and very accommodating in every way. I definitely would recommend to family and friends looking for an excellent practice. SD read more

Dr. David Boehme and his staff were outstanding during my first visit to them. Doctors in general give me anxiety and David and his staff had me totally at ease during my appointment and were very thorough in the exam and explanation of results. Also staff was very helpful in explaining my insurance benefits and maximizing their use. I definitely recommend! read more

They tried to scam my sister who's on medicare out of $95 and harassed her but when confronted on the phone by her and insurance on a 3 way call, they acted like they never did anything. Lawyers and Insurance have been involved, do not come here unless you want to be scammed and not taken seriously. read more

As a new patient, Dr Boehme was so great in adjusting my prescription to read fine print! Karen was amazing in helping to pick out the right frames for my face. So impressed with the practice! read more

I am a repeat customer, I have worn glasses for over 50 years!!! They convinced me to upgrade to polycarbonate lenses . They Said the were virtually unbreakable! These lenses have now fractured ,4 separate times, thru no fault of my own!!! All my research says its the quality of the lenses ,or the cutting & installation of them. Since they claim its all done by machines? & its not on their end . So it must been the cheaper quality lenses !!! It would have been cheaper to use quality materials . I bought their insurance now they will NOT stand behind there work!!! I really like the frames !! But half the time I have had them since about the end of may! They were in need of repair !!? Now my insurance claims there are irregularities in the billing !?! The Ladies that work there do their best, but their hands are tied. Must be hard to work in a place were they have to lie & mislead the very people who shop there!!! read more

Allegheny Vision Assocs - Fractured lenses - Optometrists Near Me - South Park, Pennsylvania

I have been using Allegheny Vision for several years and until this year they have been reliable. This year following my eye exam I had to wait to select a new pair of glasses. The eye exam was handled professionally but the wait was going to be long and I needed to leave. I told the lady attending me that I needed to leave and was told that was OK. I walked back to my car and just when I was going to back out I saw the office manager behind my car. She walked beside my door and demanded I return to the office to make my copayment. Since I needed to come back anyway to order the glasses, I had figured I would settle the bill at that time since no one, including the office manager, up to this confrontation told me the payment was needed before I had left. I did as demanded and made the payment. I also told Dr Boehme that because of this I would not be coming back since I was being treated like a thief as the office manager blocked my backing out and demanded the immediate payment. Following this I did file a complaint but the response by them was to try to redirect the blame to me stating they reviewed the video of their parking lot and my car was not being blocked by the manager and that I made demeaning statements about the staff (untrue). I had also requested a copy of my prescription so I could order the glasses from another supplier and they claimed they had sent it to me when I never received nothing from them. They gave up the profit from the new glasses for a $30 copayment. Beware as apparently in their mind it was acceptable for the office manager to approach me in that way. Totally degrading and most unprofessional. If you use them before you leave make sure you pay up since they think the responsibility to provide payment is yours without their asking. If not don't back up before looking or the office manager may be behind your car, but not blocking you. Of course. read more

Friendly and helpful staff, good selection of eyeglass. Doctor is prompt and thorough with his exam. Highly recommended!

It was my first time getting progressive lenses. Dr. McCaffrey was very professional and nice but his staff was incompetent. I never received a detailed explanation from Karen how progressive lenses work and all the options i had to customize the perfect pair for myself. During ordering she had me guessing what i wanted/needed! When my glasses arrived i was not happy with them. I was never given information upfront on their company policy regarding purchasing or exchanging of lenses. Never mentioned a trial period and/or store credit. Long story short, i was unsatisfied with my lenses and instead of working with me to correct the issue i was mailed a letter that Allegheny Vision Associates is no longer my ophthalmic care doctor. read more

This is a great place. People are nice and accommodating. I ran over my glasses with my car and Theresa was able to bend them back in shape. Amazing! No charge for that service either! I recommend this place. read more

Not really pleased about charges for contacts. My costs doubled since last year and when I inquired, I was told manufacturers were ones raising the price. I checked at 800 contacts and prices were half of what I was charged. Happy with examine but will not order contacts through them again. read more

Rip Off. Charged me $85 to fit for contacts and still tested 3 pair of them to get one that fit right. No refund even tho they clearly did not even fit me correctly or at all. Business is never open and the staff lost my file 3 out of 4 visits. Stay away. read more

I have been a patient at Allegheny Vision for a while now, and recently had to switch insurances. I had my new insurance card shipped to my school address and currently do not have the card on me as I am home for break, but have all my insurance information. The receptionist called me the day before my appointment to ask me for all my information, but failed to mention that I could not be seen without my physical card (which I do not have currently). I got to my appointment and the workers there were not helpful whatsoever and were very rude about the fact I didn't have my card and that there was nothing they could do for me, even though they had all my information anyway. I will not be returning to Allegheny Vision and will be taking my business elsewhere. I am very disappointed by the customer service and that I was never told about their policy update. I would not recommend this business to anyone I know. read more