I know that this hospital has many mixed reviews. I also noticed that this hospital is posted on yelp 3x so make sure you read the reviews. I personally never had issues here but I also never go to the hospital. I do know many have had issues here in the past. The Quality of care never seemed to be that well. I know family members never left here feeling helped. read more

Allegiance Health - Medical Centers Near Me - Jackson, Michigan

As a family member of someone who is a patient at this hospital, I can't say enough good things. The nurses, doctors, techs, etc. Have been nothing short of amazing. I chose to stay the night with my partner and they treated me with the utmost kindness. Offering me anything I needed to keep comfortable. Made me a bed, brought me water. They even brought me coffee in the morning. We went to U of M 2 days prior to this stay, and when I say we will forever return to Henry Ford instead- I mean it. I am impressed with the experience we've had here. Staying at the hospital is never fun, but they have made it truly pleasant. Thank you read more

There care is absolutely a joke. Nurses and doctors don't care about anyone or anything. I wouldn't recommend this shit hole to my worst enemy. read more

Will not follow up on Any complaint! Definitely not in the endocrinology department! I went to the hospital over 16 years complaining about my back ribs and heart! Only to be referred to a heart specialist that told me I needed my gall bladder out in 30 seconds! read more

Best care anywhere. Robyn g is a great pa. All the nurses and assistants really care. They keep me going and I'm grateful

All the staff, from doctors to housekeeping, are highly skilled and very friendly. A close friend had open heart surgery at this hospital. As a visitor, I was watchful and concerned for my dear friend's care. I can attest to the topnotch care my friend received around the clock while at this hospital. Thanks to them, my friend had a great outcome and is living life with gusto again! This hospital is truly dedicated to providing excellent patient care!!! read more

I would give them 0 stars if I could. My wife and I were there for an emergency. The service was OK, I guess. It's what happens after that blows my mind. We got a huge bill from them. When we called to question it, they said "Oh, we are just waiting on your insurance, so just wait for an updated bill." We've never had problems with our insurance before or after this place. Anyways, a week later, we got a letter from them, saying that if we don't pay, it will go to collections. We both have great credit and pay everything on time. We call again, they say "Just ignore that, you will get an updated bill very shortly". Guess what? Our credit score went down dramatically because of these morons. Unless you are about to die, keep driving to the next hospital. If you must, drive all the way to Ann Arbor. What this place did to our credit is unforgivable. read more

You may end up staying here if you eat the food !!! Wow how you could make food that bad and have it constantly cold and disgusting is a true accomplishment. You couldn't make worse food if you tried !! read more

Staff friendly, service is kind of horrible. Getting into the emergency room when I was experiencing heavy chest pains and and hard breathing was terrible, worse than airport security. I get that in an area like this you want heavy protection especially in a hospital setting but someone coming in like me feeling like Im going to pass out any minute from breathing hardly and chest pains I would think could surpass that and go back to a room to be examined. Not a clean facility, my bed didn't have a sheet on it at all, the man who placed my IV had to use a bunch of tape to manuvure the IV just to get my fluids to drip properly. If I knew how to upload the photo my husband took of it I would. Not satisfied. read more

As a patient I was treated with the highest respect and kindness in the emergency department as well as after being admitted. All the doctors, PAs, nurses, techs, and all ancillary staff were wonderful. When home several providers even checked up on me. I certainly didn't want to be in the hospital bit My care went smoothly, all questions were answered, billing was not a problem, and follow up was easy to coordinate. Great job Allegiance. I'm happy to have a place for such great care right here in town, I wouldn't even think of going anywhere else. read more

I have seen several physicians and had surgery 3 times at this hospital. The staff are professional and kind. I have always had the best outcomes and if you check they have had the best safety ratings for hospitals for over 10 years. Post surgical infection rates are among the best as well. The ER is a very busy place and trauma certified to handle the most complex patient needs. It does get backed up at times and I would not go there with anything other than an emergency. Karen read more

My mother was in a car accident. The ER staff was a joke (except the volunteer, he was fantastic and kind). The doctor who finally saw my mother looked all of 22 years old, was PLAYING WITH HIS SHOE AND SHOE LACES the entire time he spoke with her, and then continued to examine her without washing his hands or putting on gloves. The one star is for that. On the the other hand, the nurse was FANTASTIC. Extremely compassionate and knowledgeable, and the only reason we didn't leave and go to Chelsea hospital. Will continue to go elsewhere from now on, it is no wonder everyone who gets surgery ends up with staph infection or worse. read more

The haematology and oncology staff are wonderful. Always happy in a stressful environment.

While the service is fine and the doctors are nice, the billing department is horrendous! Every single time I've gone there we have had issues with either a bill not being sent, a bill needing to be disputed and while we wait they send our names to collections, and most recently being billed for a service we never even received! Apparently there is another person in our area with the same name as me who had a baby. I received her bill... I have never had a baby. The billing department assured me that they would correct the mistake. One month later, I receive a call from Allegiance stating that I have to pay this bill or they will call collections on me. I explained the situation and they saw the mistake and assured me they would take care of it. Today I receive a call from a collections agency over the same bill!! I don't even know what to do about this situation as I never received care from pediatric because I have never had a baby!!!! ugh!!! My husband and I will drive 30 minutes+ to avoid ever receiving care from them again solely based on their billing department. We pay our bills on time, and we have great credit. We will not risk letting an incompetent billing department ruin our credit. If you can avoid it, do not receive care at Allegiance. If you do, have some tylenol on hand for the massive headache you'll receive from their billing department. read more

As a former employee, the workload was impossible. I advised management of this many times, and by the time, I resigned; my health was negatively impacted due to the amount of stress I was under. The experience has affected the way I feel about this business. read more

Mediocre at best, long wait times in ER, understaffed evidenced by how long it takes / how the employees treat patients. If you're dying go for it otherwise keep on driving. read more

I was in today for severe menstrual cramps. Dr. Russell and the nurses attending to me were very kind as well as attentive. The Patient Care person Kelly was also very sweet and professional. It was a long wait, but it is Jackson so I understood. I have no complaints about my care. May they all have a blessed week! read more

This is the second, and last time I will go to Henry Ford Allegiance Hospital in Jackson Michigan. The first time, they sent me over to Chelsea Hospital with a wrong diagnoses, and the other night I went to the ER and was admitted, when I went upstairs to my room the respiratory department came into my room and I asked for a CPAP Machine. The women said I don't have one, didn't you bring your own from home. I was shocked. I said what kind of hospital does not have a CPAP machine and she said "This One"!!! I told her I was leaving. She left my room and I left. I plan on calling Medicare and Medicaid to let them know what happened and i hope they look into the unprofessional way I was treated. "Don't Go To This Hospital." read more

So many bad times at this hospital I find it hard to say much that's any good. Spent a few hours in the er just to see a doc for a few minutes and then a assistant came in and did it all. I get a doctors bill for over 1200. read more

The health care physicians affiliated with this conglomeration of "money is the only focus" offices is barbaric. I broke my elbow, and will see a specialist I trust to find out if my wrist is also broken. The pain I experienced was unbearable I was told to take ibuprophen after receiving 1 week of pain medication. I am not someone showing up at any phyicians office for chronic or frequent pain issues with medication requests. I am a 65 year old woman with a bone fracture that cant be casted, and severe hand and wrist pain I'm sure will be diagnosed with a wrist fracture. I know there is a terrible health crisis in this country with opiate addiction. There has to be a better way for Dr's to differentiate drug seeking behavior from those with intolerable pain situations. Anyone who has experienced this needs to ask our representatives in government and medical institutions of any kind to work on this. read more

I brought my husband in for very severe foot pain a couple months ago. The volunteer staff was great and very helpful in getting my husband in and holding doors open and offering assistance to me getting him in an out of the car. The whole ER experience beyond that was a complete joke. The doctor had an attitude from the get go and was pretty sure my high pain tolerance husband was in looking for narcotics. He just looked at us and said "what do you want me to do for you?" We were kind of dumbfounded and decided this experience was a joke and apparent waste of this doctors time. We watched as they talked at the desk, and waited another half hour to be discharged. The nurse was very sweet and compassionate and said we are here and you can come back. I thought no way. Well this "waste" of doctors time turned took us to Chelsea ER. They saw his pain and when they heard this was his fourth time seeking treatment they had him in a room and running tests within 15 minutes. They did more for him in this time than ER here did in 2 hours. He had surgery that night and spent the next 5 days in the hospital after being diagnosed with a septic arthritic infection which could have cost the loss of limb and possibly even life!! The only good outcome was being led to a different ER who had a caring and compassionate attitude. The extra few miles was worth it two months later with daily with antibiotic infusions and numerous doctor appointments he is finally coming back. They literally saved his life. Life is too precious and that doctors arrogant attitude almost cost a loved one of mine his life. This is not acceptable to me. I only give one star for the volunteer staff and the caring nurse. I will drive the extra miles out of town to caring staff that truly cares about their patients and don't look at them like junkies looking for a fix. read more