Breeze Airways Customer Service, and overall I had a good experience so i've booked my very first…read morevacation, U-188839-A-93809* but since i lack the knowledge etc... decided to go to a travelling agent and they booked everything for me, however when i came home i looked up the airline they booked which is Freebird Airlines, and i saw a lot of negative reviews. So i instantly got worried, looked up some other airlines and some of them had worse scores, some of them better, but im not sure if this is actually something i should be worried about or not could someone please help me out here, should i see if i can change airlines for my own safety and peace of mind or does it not matter? The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

Breeze Airways Customer Service, and overall I had a good experience so i've booked my very first…read morevacation, U-188839-A-93809* but since i lack the knowledge etc... decided to go to a travelling agent and they booked everything for me, however when i came home i looked up the airline they booked which is Freebird Airlines, and i saw a lot of negative reviews. So i instantly got worried, looked up some other airlines and some of them had worse scores, some of them better, but im not sure if this is actually something i should be worried about or not could someone please help me out here, should i see if i can change airlines for my own safety and peace of mind or does it not matter? The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

Super friendly and well staffed check-in counter…read more Overall, Southwest has taken a huge term for the worse this year. The assigned seats have resulted in much slower boarding, first checked bags were initially charged at $35, just raised to $45, and overall prices have been skyrocketing. What used to be a stand out airline seems to be aspiring for the infamy of the spirit airline experience.

In the last month we've flown Southwest from Louisville to our destinations. Check in at the kiosk…read morewas easy, printing out our boarding passes and luggage tags, then taking them to an agent to check in our bags. Boarding was also easy - flights on time, boarding groups announced and moved through quickly. All of our flights were smooth and the attendants took excellent care of us with snacks and drinks. Luggage claim was well announced and we grabbed our bags quickly to head home.

This is a huge collaboration of history in a current day setting! You can feel the good Ole days of…read morethe 1920's! I am really impressed with how the Property has maintained its historic integrity while integrating current day safety and convenience upgrades! KUDOS! I am glad my mom didnt come with me...I wouldve never gotten her to leave! It was an absolute honor to have the opportunity to stay here!

Historic hotels are better visited than stayed at…read more The staff was incredibly nice and accommodating. The lobby bar and graham cafe had great food. There was some cool historic stuff in the hotel including some funny quotes about derby history. But there is that old smell historic places have, the rooms are small with bad a/c systems, and overall it's probably better to visit look around and stay somewhere a bit more modern.

Delta continues to be my most favorite airline. The ground employees are friendly and the crews on…read morethe planes go out of their way to take care of your needs.

We are flying out of Louisville to Atlanta. We had an excellent experience this morning at the…read morecheck in for Delta. The Delta employee was absolutely perfect. It wasn't that she did anything special or went above and beyond. She was just very pleasant and positive. She seemed genuinely happy to be there and pleased to see us. That pleasant demeanor goes a long way. The check-in was seamless and quick. TSA was also done as well. Experiences certainly vary from airport to airport and from trip to trip, but today Delta was a winner.

15 hour delay... missing flight attendents, the plane being broken... going to have to come back…read moretomorrow

Flew 1st class SAN-DFW-ORD, all good, ground staff and cabin crew were great. Then we checked in…read more(1st) at SDF @7.30 am. Michelle (or similar name) seemed like she hated her job, the company and/or passengers or maybe she was just having an off day. She wasn't aggressive or inefficient at her job. Just unfriendly, no eye contact, and somewhat rude and dismissive. I dont expect anyone at AA will ever read this but just wanted to get it off my chest!! 2 stars as she was at least efficient...

Recently (SEP2022) flew from SDF to KOA to HNL & back to SDF…read more Pro's: All flights ON TIME!!! WTG UNITED !! Will choose UNITED whenever I can. Cons: Let's be honest... no one wants to fly for hours (7) sitting so close to someone / anyone! Con2 - If you want to experience a classed society, well by all means buy an airline ticket. Welcome to max parsing of a group of people down to the gnats ass. Mostly people fly economy. So crowded. Slow service. I feel like I am in steerage. What happened?!?!? Suggestions to United: Take out a couple of seats, charge a little more, make your customers a little less miserable.

United Airlines refugee camp at Denver International Airport 08222026 to 08232026.FLY UNITED AT…read moreYOUR OWN RISK. DIA airport is like a United Airlines refugee camp on 08222026.Lots of families with blue blankets trying to fit in seats making beds. Our 545 PM flight moved 5 gates until we were finally 4 hours late and sat on a plane we had to get off due to a hydraulic fuel leak and they had to get another crew in at 3:30 AM the next day. DIA locks the woman's bathrooms between midnight and 3 AM so although no plane out there at 330 AM rescheduled 10 hours later so far

It's always a treat to fly into or leave from an airport that is not as big or busy as our New York…read moreairports. We arrived here at 3PM for a 5:30 flight to LGA which we knew was going to be delayed. We were the only group (four of us) that were at the counter. I mean... this was one quiet airport. After a quick check-in we waited for my wife's wheelchair and made our way through the TSA checkpoint. My quickest security check ever. We noticed many stores (lots of bourbon here and it seems that everyone is on that bandwagon.) They also had one really robust store here with many brands, sizes, etc... I wound up buying some take home at the Churchill Downs Store but was a little set back on the pricing. $45.00 for hat??? A fairly quick walk to the gate and we sat a waited. Internet is really good here and I had no trouble viewing some live video. After waiting a bit we decided to stop by Chilis for a quick bite before the delayed plane left. You can see that they're doing a fir amount of construction here which is good since this airport could use a bit of a facelift.

I've been through this airport a few times and haven't had an issue until today. It wasn't a bid…read moredeal but the TSA agents should have better manners. Going through the TSA Pre Check security line there were no containers or baskets for small items so after putting my bag on the belt I planned on putting my phone and wallet into my hat to send it through the scanner. The TSA agent snapped at me and said I had to put everything in my bag so he grabbed it out of the scanner and gave it back to me. Then he was getting annoyed that I was holding up the line. Uh, dude? You made me unzip my bag and put my stuff inside. Then a lady behind me asked for a basket to put her pure in and the TSA agent pulled one out from under the table. Why didn't he give me one for my stuff? Then I get pulled aside for additional screening after I go through the scanner and the only thing the next TSA agent said was "you didn't do anything wrong" before wiping my hands with the residue detecting pads. Yes, I know I didn't do anything wrong. The only thing wrong with this situation is the TSA agents giving me a hard time for no reason.

Listen, I got an incredible deal. A $90 roundtrip flight to Orlando. With that in mind, it's heard…read moreto complaint TOO much. However, the time it took to get on board and get off got to the point where I was extremely antsy. And I typically don't sweat that part. You also will have no snacks included. You need to buy anything and everything. They will also make you put your carry-on or personal item in those silver measuring things to make sure it fits, which was really incredibly awkward. I still love a deal, but I'd have to really consider if it is worth it in the future.

After being charged $300 for checked bags, another $112 for the bundle for my carryon then another…read more$70 for seat on top the fair of the tickets. Then the flight was cancelled and had to wait two days to fly out. I should have just paid all the extras and booked with my normal airline.Delta. the price gauges are crazy and makes no damn sense. My dog won't be flying Frontier in this life or the next 3. Were not going to talk about seats and how tight the rows are with no wifi..smh

Traveled from Jacksonville to Louisville and as soon as we had to get off the bus to get serviced I…read morewas put back in the wrong bus due to the greyhound worker not scanning my ticket and would up in Louisville 24 hours later and never seen my packages again. I had 4 large luggage piece( I brown box, I large black bag, I green and grey bag and one black bag with grey stripes) that gave TOTALLY disappeared. No one has seen any of my items since I was asked to get off the bus to be serviced. No remorse..No contact numbers to dial.. my important papers and items are just lost. This company is awful. All they can say is submit a form. I've done that and placed booking number 3286497457 on so many documents the number comes to me in my sleep. How do you lose someone possessions and don't have any remore or face any reproceptions when you all did it? Crazy..man. Things I will never get back or see again. Heartbroken

The 0835 bus driver was extremely rude and told a customer boarding to pour her hot coffee on us…read more He also asked her to hit us with her bag. He threatened to kick us off the bus if we talked to each other and complained about everything. He made us feel uncomfortable. He is supposed to represent the company in a positive light, but instead, he made many people angry. He discriminated against white people. I am going to request compensation for this behavior.

Spirit airlines located at the Lousiville airport is a flight service that offers cheaper flights…read morefor boarding only. There is extra fees for carry ons and luggage. However you are allowed a purse or laptop bag for free. My second oldest daughter was cheering in Disney and had practice late on a Tuesday night and her team wanted her down there on a wednsday. Us being a family of 7 making a 13 hour drive in one day is a no go. So my wife and my other 4 daughters made the drive towards Atlanta on a Tuesday and me and my cheer daughter flew down direct wednsday morning. Worked out as the only thing we needed on the flight was a phone charger and that fits in her purse. So spirits cheaper boarding worked out perfect for our scenario. The flight itself was smooth and comfortable. They do not offer complimentary snacks or beverages or any form of tv entertainment however this was a 2 hour flight so we didn't need that. Overall we had a good and cheap experience. Would definitely use in as Similar situation in the future.

I have been trying to get Spirit Airline to replace my damaged luggage since the first part of…read moreNovember. They keep asking me to do the same things I have already done. I sent them pictures of my luggage and a picture of my confirmation that they sent me with the time on it,I took my luggage back to the airport before I left Vegas and was told it was taken care of. When I got home I was asked to take my damaged luggage back to the airport again. When am I going to get a resolution to my problem? I am really frustrated with their customer service reps. Has anyone else had this problem with Spirit?