Whenever I need wheelchair transportation for my family, I always call bestcare. Their vehicles are…read morealways spotless and in great condition, and Howard is incredibly friendly and accommodating of all of our needs. He always goes above and beyond to make sure that we have a great experience and is always very punctual and professional. I would recommend bestcare to anyone in central Ohio who needs transportation for wheelchair-bound family members and friends.

From the owner: Friendly, Reliable and On Time…read more More InfoFriendly, Reliable and On Time.General InfoTransportation. Wheelchair. Medical/non-medical Transportion. Ambulette. Please refer to website: healthcaretrans.comExtra PhonesPhone: (614) 866-7005

This has been the perfect solution to our need to get my wife from our home to the OSU medical…read morecenter 5 days a week! They have always been on time and the very caring and supportive driver now seems like part of our family! I highly recommend their services.

From the owner: We are providing Safe, Reliable and Affordable transportation to assist with your healthcare…read morejourney. Call us today.

We started using Bolt Medical Transportation service mid-April 2025…read more First priority was to get my spouse to her kidney dialysis sessions 3 times a week. But then with complications with the portal/catheter placed in my spouse's body to get the dialysis process to work we had to go to a surgical center multiple times to get replaced. Then in June 2025 we had to go to Riverside hospital multiple times to place an alternative portal for dialysis in my spouse's body. Owners Dean & Aiesha Bonsu of Bolt Medical Transportation have come to our rescue in a BIG WAY to provide transportation for all these medical appts/sessions as early as 6 AM in the morning and many different times during the day. Their dedication for their handling of my spouse in their wheelchair each trip is SECOND TO NONE. Their attitude & care in this service is also SECOND TO NONE. We have no "backup plan" for a different service with a handicap accessible wheelchair vehicle so whether texting or calling Dean to arrange a pickup from home to a medical appt and/or contacting Dean for the different length of these appts is no problem to make us wait for an extended period of time. This is a very PROFESSIONAL SERVICE and I would recommend their service to anyone that needs this type of transportation.

From the owner: At Bolt Medical Transportation Services, we are committed to providing safe and reliable…read moretransportation services to our clients. Whether you need non-emergency medical transportation, courier services or long-distance transport, we are here to help. Our team of experienced medical professionals is dedicated to ensuring your comfort and safety during transportation.

Absolutely the best transportation service I have ever used. Staff are wonderful and caring…read morevehicles are pristine and other companies should follow their example

As a Medical Provider, I find it appalling that they would drop off a 94-year-old man and leave him…read moreto wait for 2.5 hours after his appointment for pickup. When I called the company and asked to speak with a supervisor, a woman said she was the owner and hung up on me. This is honestly beyond unsafe treatment of our elderly and medical needs community. Please do not use this service if you have a loved one in need of transportation.

was in a situation where I needed a taxi but could only use cash. My father called me home in an…read moreemergency and was going to pay for the taxi once I arrived. Well they want payment upfront, which I thought there was some kind of meter in a taxi. Maybe that's old school? I don't know. This isn't Uber or Lyft. How would you know how much before the trip. I explained the situation to the driver and he said it would be fine, that I would remain in the car until someone came out to pay. He even called me back to confirm that I explained the process to my dad which I confirmed that I did. When the driver pulled up and saw me, he immediately changed his mind, told me not to get in and refused the ride. I understand that it's not the usual policy to receive payment at the destination, but they had suggested the alternative way then completely flipped the script and with the attitude of someone who had been wronged. I can only speculate there's an anti-African American bias at play as we had spoke on the phone twice before his arrival and he had agreed to the alternative that he himself suggested. But upon seeing me immediately changed his mind. He was actually charging double of what it would normally cost. We were willing to pay it. He took the job and then upon seeing me became very abrasive argumentative and disrespectful. If you don't respect the population that you make money from, you don't deserve our money. Do not use this company.

I call this taxi service when I need a ride. They are reliable with no hassle service. A+read more

Great service for our trip to D/C thank you very much…read more I highly recommend issuing Urban Express for any trips with their new busses and friendly staff

Recent red eye trip to Salem MA. We narrowly missed a what would have been fatal accident. Our…read moredriver, who had issues the whole trip with staying alert and awake, fell asleep for a good minute on The highway traveling at highway speeds. The other driver, who was also an issue, had to take control and save us all. Her driving might not have been as horrible but her attitude sure was. The cussing, arguing with other drivers in front of us over her headset, telling passengers she's not responsible for giving us toilet paper, cussing in front of children, and then threatening to take off while people were exiting the bus with their belongings. The whole trip was a disaster. Everyone on board is now being accused of being racist. Which is absolutely the most ridiculous thing I've ever heard. I guess we should have all just allowed this to happen and kept our mouths shut for the sake of the company. I guess when it's 30+ against 1 when it comes to what happened, we should discredit the group of people. *eyeroll*. Do your research before boarding a charter bus and definitely book elsewhere. Save yourself the trauma! I'm giving them one star because there's no place to leave a negative star review.