Didn't end up using them, their quote just for a diagnosis was $125.00…read moreThey might be a reputable appliance repair company, but I did get a referral for another company and was just calling and researching quotes

dryer was tripping cb. we were told a thermister was bad, cost 331 but would be recoverable if not…read moreproblem. did not correct cb tripping and could not be removed for credit as it was scratched. we cut our loses and ordered a new washer

2nd update. Technician has been out twice. Said fixed. Nice guy…read more Leaves and same error for now 3rd time. Now two weeks without washer. Biggest frustration is this AI company. Called 3 times between yesterday and today to try to resolve this. No call back. No tech. Lost in the void. Extremely frustrating to have to come here and review to try to get someone resolve the issue. Hoping we can figure this out, but be wary of complete lack of customer service if first call out doesn't work.

I am extremely disappointed with my experience with this company. I called them to diagnose my…read morerefrigerator because it was not cooling properly. After their visit, I was charged over $500 to replace a heating coil and a defrost fan. Unfortunately, those repairs did absolutely nothing to fix the issue. Now, after spending that money, I'm being told that the compressor needs to be replaced -- which apparently was the real problem all along -- and they want to charge me even more. I don't understand why this wasn't properly diagnosed in the first place. A professional appliance company should be able to accurately identify the root cause before charging customers hundreds of dollars for unnecessary repairs. I feel like I paid a significant amount of money without getting the problem resolved, and now I'm being asked to spend even more to fix what should have been correctly identified from the beginning. Very frustrating experience, and I cannot recommend this company based on my experience.

Called to look at my French door refrigerator that wasn't holding cold enough temperatures…read more Christian was extremely knowledgeable and shared much information about refrigerators and defrost cycles; he did diagnostics and determined that it just needed a "reset" at this time. Service call was reasonable and well worth the education on refrigeration that he provided. Highly recommend!

They came out same day and got my dryer fixed!! Really same day service?! Don't hesitate to call…read morethis company if you need an appliance fixed. They obviously know what they are doing and the fees were straightforward and reasonable. Thanks again Chris!! We will try to train the kids to clean the lint filter more often!

Was promised delivery of a refrigerator on Friday @ designated time. Then called & asked if they…read morecould deliver on Saturday @ noon. PROMISED delivery. NO SHOW, NO CALL from Dub's. Tried calling & get a recording their mailbox is full. So can't leave a message. VERY DISAPPOINTED.

Excellent and friendly service. He helped my mom out when her refrigerator wasn't working properly…read more He squeezed her in and taught her some things she didn't know too.

Called out to evaluate Refrigerator codes. Came out replaced a board charged $485.00 and 1 week…read morelater was doing the same thing. Called telling them problem came back & was told to call manufacture. Did not offer to refund for not repairing. Same time we called reporting refrigerator was not repaired also asked them to come out due to Fan was making loud noise & was told they would order a part & would be out to repair when part came in. Never heard from them again. Had to purchase a new refrigerator.

Took a little bit to get a technician out but once I did, he was great! He went over and beyond!read more

Kenny is a con artist and theif. I wish I would've seen the reviews prior to hiring him. I gave him…read moreover 400 dollars to fix my ice maker in my refrigerator. It's been well over a month. He came out several times and never fixed the issue and broke my water dispenser on top of it. He is avoiding my calls and the last two appointments that were scheduled, he never showed up or called for an explanation. Don't ever do business with this guy. He will take your money, damage your property and you'll never hear from him again.

I believe this to be a rather sad story. I'm sincerely hoping the gentleman is not laying in a…read moreditch somewhere, but he's gone dark on me. He has no voicemail offered but did call me back the day I reached out. He was able to come by later that day to service my dryer. He diagnosed it, asked for the cost of the parts and a service charge up front, and said he would return the following day or two when the parts arrived and I would owe the balance. I waited 3 business days and started replying to texts that he had sent on the original visit. Nothing. Called, and texted, on day 5, nothing. Texted on day 10...surprise, nothing. Texted on day 14 giving him until today to reply or I would put this very negative experience out there. Still nothing. I sincerely hope he's okay but at this point I'm a victim of a scam of almost $200. Kind of sad. I'm now of the opinion that, regardless of the size of the company, I will no longer pay upfront. Kind of sucks since cashflow is tough on the small guys.

Service was good, technician was knowledgeable and performed the repair properly…read more My only issue is the cost of the repair service. Over$400 to replace a single ignitor.

I'm washing a load now. Hopefully, there'll be no problems…read more He didn't take the old parts and trash with him.