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    Allen Appliance Repair

    3.0 (2 reviews)

    Services - Allen Appliance Repair

    Appliance repair

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    6 years ago

    Not professional, wouldn't schedule us and claimed to have worked for me before which was untrue.

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    7 years ago

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    Pro Tech Appliance Repair - Left: burnt heating element  Right: new heating element he had on stock.

    Pro Tech Appliance Repair

    (49 reviews)

    2nd update. Technician has been out twice. Said fixed. Nice guy…read more Leaves and same error for now 3rd time. Now two weeks without washer. Biggest frustration is this AI company. Called 3 times between yesterday and today to try to resolve this. No call back. No tech. Lost in the void. Extremely frustrating to have to come here and review to try to get someone resolve the issue. Hoping we can figure this out, but be wary of complete lack of customer service if first call out doesn't work.

    I am extremely disappointed with my experience with this company. I called them to diagnose my…read morerefrigerator because it was not cooling properly. After their visit, I was charged over $500 to replace a heating coil and a defrost fan. Unfortunately, those repairs did absolutely nothing to fix the issue. Now, after spending that money, I'm being told that the compressor needs to be replaced -- which apparently was the real problem all along -- and they want to charge me even more. I don't understand why this wasn't properly diagnosed in the first place. A professional appliance company should be able to accurately identify the root cause before charging customers hundreds of dollars for unnecessary repairs. I feel like I paid a significant amount of money without getting the problem resolved, and now I'm being asked to spend even more to fix what should have been correctly identified from the beginning. Very frustrating experience, and I cannot recommend this company based on my experience.

    On The Ball Appliance Repair

    On The Ball Appliance Repair

    (8 reviews)

    Kenny is a con artist and theif. I wish I would've seen the reviews prior to hiring him. I gave him…read moreover 400 dollars to fix my ice maker in my refrigerator. It's been well over a month. He came out several times and never fixed the issue and broke my water dispenser on top of it. He is avoiding my calls and the last two appointments that were scheduled, he never showed up or called for an explanation. Don't ever do business with this guy. He will take your money, damage your property and you'll never hear from him again.

    I believe this to be a rather sad story. I'm sincerely hoping the gentleman is not laying in a…read moreditch somewhere, but he's gone dark on me. He has no voicemail offered but did call me back the day I reached out. He was able to come by later that day to service my dryer. He diagnosed it, asked for the cost of the parts and a service charge up front, and said he would return the following day or two when the parts arrived and I would owe the balance. I waited 3 business days and started replying to texts that he had sent on the original visit. Nothing. Called, and texted, on day 5, nothing. Texted on day 10...surprise, nothing. Texted on day 14 giving him until today to reply or I would put this very negative experience out there. Still nothing. I sincerely hope he's okay but at this point I'm a victim of a scam of almost $200. Kind of sad. I'm now of the opinion that, regardless of the size of the company, I will no longer pay upfront. Kind of sucks since cashflow is tough on the small guys.

    Allen Appliance Repair - homeappliancerepair - Updated May 2026

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