Great customer service Jessie was very informative and gave good information . Will definitely be…read moreusing them in the future.

I had asked Rare Breed to come out and assess my natural gas line this week, unfortunately, the…read moretechnician showed up two hours past the time stated. They had done an assessment accounting 2 possible options: replace the 2 pipes and elbow over 4 hrs or replace the entire pipe network. the technician was very nice and was willing to talk through everything. Ultimately, after getting the quotes, I could not go with them. I was well aware of the parts needed, and material costs however, when they showed me the quotes, there was a large disparity between what was shown on the screen initially for the 2 pipe fix and then five minutes later it was showing an additional zero on the end. I don't know if that was on purpose or not, but it threw up the red flag for me. In order to better assess, I had asked them to break out the material costs from the labor rates and overhead so that I could see an honest quote. The technician called the owner who immediately had dropped the price down which while that would seem reasonable automatically through another red flag due to having that much overhead built in. The owner, of course, pushed back, saying, nobody would ever provide an overhead rate, but I know better. They had discussed over the phone attempting to break out the material costs which he then gave me the total, but did not show it on the screen, however, I do take this as more honest than most companies would be. Ultimately there were enough red flags for me to wait and I'm glad I did because I was able to get Pitcher, plumbing out to do the work the next day and the entire job cost the exact same as the material cost quoted by rare breed. I will say I did receive another quote that was far more outrageous than what I received from rare breed, but it's still not acceptable. All this tells me in the end is that there is a large disparity between these plumbing companies, providing reasonable costs and honest rates is rare. But there are companies like pitcher plumbing that have been around for 40+ years and still provide reasonable costs and do a fantastic job. I feel bad for people that continue to be taken advantage of.

Casey saved the day!…read more It's been hot - in the 90s - and our AC just stopped blowing cold air. Cleaned out things as best as we could...no dice. Called on Thursday morning and were scheduled for Friday afternoon BUT Casey got done with another appointment early and asked if he could come now. Same day service...within a few hours of calling. 100% recommend!

To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

Very knowledgeable and friendly. Felt like he was very upfront about what he was doing and why.read more

Not a safe company for single females. I keep leaving full reviews and they keep getting deleted.read more

I was having problems with my furnace thermostat. The technician, Mark Cemensky, found the problem…read moreright away and fixed it. He also checked the furnace to make sure everything was working in proper order. He was very efficient and explained everything to me. I give Utah's Best Home Pros 5 STARS as they are the very BEST!!! Ruth Jones Tooele

because the a/c wasn't working at house. We have used Utahs Best Home Pros before with no issues…read more Teasha looked into our situation & let me know there's no power going to unit. Teasha is hvac not an electrician however she could get someone to come out for 260.00 to 777.00 (?) to access what's going on. Mark Cemensky arrived and stated there's no power to unit. He checked the breaker box & advised me that with 3 major appliances, the 100 amp box is basically maxed out. The recommendation is to upgrade to 200 amp box inside, new box outside, wire & permit for 10158.00 & that would get the a/c working today as it needs a 2 pull & there isn't one available. I tried reaching the homeowner with no avail. The homeowner is out of town & me not understanding what's going on. I asked Mark if this is pretty regulated or do I need to start calling around to see if I can save $. Mark replied it's pretty regulated. (Must be a master electrician to do this job) Mark could get a/c up & running today however, he's leaving tomorrow afternoon to go out of town for the weekend. Feeling out of options - I ended up signing to have work done. It took over a week to receive anything with pricing & unfortunately non specific. Meanwhile, the homeowner needs details. Needless to say, we won't be completing the job. 4200.00 for new 200 amp box & 2 breakers my cost from Lowes is 250.00 best I can tell. Bottom line - don't rush - get 3 estimates

Great and easy service with good pricing. Went above and beyond and charged fair in my opinion.read more

Got here quick and fixed my ac all under 45 minutes…read more Cory is also a great technician took the time to explain my system and what to check in the future. Give Cory a RAISE!

Our second experience with Thurgood Plumbing was great - just like our first! We made an after…read morehours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you!

We had a toilet overflow and leak into the floor below. Thurgood Plumbing & HVAC sent Kevin over…read moreright away. Not only did they identify the problem, they gave us recommendations for any potential future issues they noticed with our plumbing and HVAC systems. They also provided us with at 3 options to fix the original problem plus cost options to prevent the future problems from happening. Jim (the cost guru) had excellent customer service and was so willing to help in any way he could. Kevin (the inspector) was very knowledgeable and answered all of my random questions that came from being a first time homebuyer. This is now my favorite company to go through and I look forward to working with them in the future.

Over the last 5 years, I have used Rooter Kings three times. They are always on it. Angel really is…read morethe best and trustworthy. Great communication and efficient work. It is so good to know that when I need something, he and his company will always answer. Thank you for all you do!!

Speedy and effective communication, quick scheduling, and a job done very well. We're happy to have…read morefound our plumber.

After many years with a highly advertised and expensive company, we decided to try a coupon from…read moreAny Hour Services to check our heating and cooling system. I fully expected to be told we needed a new furnace (something the other company had told us many times.) Not only did they honor the low price coupon, they checked everything, and said that though our unit was old, it was in good working condition, and they hoped to keep it that way for awhile, because some of the newer furnaces made then tended to fail. That was about six years ago, and we're still going strong with our original heating setup. We travel a lot, and wanted to get on a regular maintenance program, where Any Hour comes twice per year, and keeps everything clean and working, We can call "any hour" with any trouble or questions. It has worked well. Last month, we decided our contractor may never get around to repairing the tub that he failed to seal or finding where all the leaks were coming from, causing a roof to rain on us downstairs in the garage. We also needed to replace a brand new water heater he'd installed in our new apartment above the new garage. It constantly smelled like sulfur, and the only way to stop it was to run all 50 gallons of water out of it whenever we used it. In Mapleton, that's very expensive. We decided to get a tankless water heater, because we wouldn't have to deal with water just sitting in the tank, growing bacteria and smelling to high heaven whenever we turned on the hot water upstairs in the apartment. Any Hour fixed all the issues, including black mold on the lower floor and cracks that let black widows into the basement. They found and tackled all the problems. No more leaks or spiders! No more smelly water, and no more $300/year to keep water hot when we may not even use it for months. Andrew had discussed all the options, so we decided on a gas tankless, which would require digging a long, deep trench all the way around the house to avoid tearing up concrete. (Our neighbor's was much closer, but that wasn't going to work, either. Ha!) The project began on July 10th, and the city guy finally got here July 31st, but it didn't pass. There was a gas leak and we had to call the gas company, and then the fire department. Ugg. It was due to a faulty part, which Any Hour quickly replaced. Everything is great now, and we just need to keep leveling the trench, adjust the sprinklers, then plant grass and get the lawn to hopefully grow again. We had to repair the drywall, sprinklers and pipe, but we knew that going in, and were okay with it, because if Any Hour had hired someone, it would have been much more expensive. It was something we can do ourselves for less money, so we're glad Any Hour know that, and didn't just assume we'd go for a less hassle but more expensive option. Any Hour is now advertising a lot. I'm hoping it won't change their good prices. Communication is key. Ask, and they'll tell you! Any Hour Services also worked with us on financing this very large and detailed project, which has been very helpful. When everything hits at once, it's great to work with a business that has our backs. Eric and I highly recommend Any Hour, and we weren't paid or offered any discounts to write reviews. We want others to know we've had a great experience.

We had been loyal Any Hour customers for more than 20 years, so this review is particularly…read moredisappointing to write. When our HVAC system failed in November 2024, we turned to Any Hour and purchased a new system through them. Unfortunately, the installation experience immediately raised concerns. The installers initially arrived with a substantially inferior unit--not the equipment we had contracted and paid to receive. We had to stop the installation and insist that Any Hour provide the specific unit listed in our contract. Because of the significant cost of the HVAC system, we accepted the financing option recommended through Any Hour and entered into a 12-month interest-free agreement with GoodLeap, LLC. We believed that, because this lender was presented as part of the purchasing process, we could reasonably trust the financing arrangement. Unfortunately, during that 12-month period, we experienced a serious medical emergency that resulted in a two-week hospitalization, and we inadvertently missed the deadline to pay the balance in full. We immediately paid the principal balance in full and contacted GoodLeap regarding the situation. Despite this, GoodLeap began withdrawing nearly $938 in deferred interest directly from our bank account via ACH. What was even more alarming was discovering that after their withdrawals exceeded the original $938 interest amount, we were told we still owed an additional $400--because they were now charging interest on top of the interest. We ultimately felt we had no choice but to file complaints with the Utah Department of Financial Institutions and Utah Consumer Protection. After more than two decades of doing business with Any Hour, this experience has completely changed our opinion of the company. We understand that Any Hour is not GoodLeap, but Any Hour recommended and facilitated a relationship with a lending partner we believed had been appropriately vetted and was reputable. Between receiving the wrong HVAC equipment initially and the deeply troubling financing experience that followed, our trust has been lost. Because of this experience, we will no longer call Any Hour for service at any of our homes or rental properties. Twenty years of loyalty should have counted for something.

Pond's plumbing came and added a water softener to my dad's house and he found them to be the most…read morefairly priced. They did a great job with his, so I also used them to add a water softener as well. It was $2000 for our 3500 square foot home and they did a great job and were kind, responsive and helpful. I'll be using them again for our plumbing needs. PSA-they were a few weeks out when I called, so take that into consideration when using them for your home projects.

Just had Travis out for an estimate. I found the company because I read an SLT article about heat…read morepumps and they were interviewed, and u thought they sounded reputable. Travis is amazing! Very knowledgeable, thorough, and honest. He did a great job talking me through my options, cost estimates, and many questions. He even made a special trip - Fridays are his "paperwork" days but he moved his schedule around to accommodate mine. I really appreciated that he was straightforward with it all and not pushy. I'll be going with these guys for my heating and cooling upgrades, and will recommend them to others!

Our AC went out on us during a very hot week. They were prompt and the repair man was really good…read moreat checking our furnace and AC. He explained everything and was thorough in his check up. He got our furnace cleaned out and told me how to change the filter. The AC was on and running by the time he was finished. The service was great and the price was very reasonable. I will call them again if issues come up.

Every interaction I've had with Expert Services technicians and office staff has been top notch!…read more They were quick to respond, listened to our concerns, made thorough inspections and evaluations, and offered different options to work with us within our budget. Mark was exceptionally good in the work he's done at our property. Very respectful, friendly, explained things well so I could make a good decision on what was most pressing and urgent to be done, and what could be put off a little longer or longer term. I highly recommend Expert Services for plumbing, and HVAC work!