I sent out a request on Yelp and five places messaged me back. Some seemed automated but a couple…read morelooked like a real person read and replied. Salt Lake Plumbing stated that they could see me today and left me a name and number. I called Chad and he got a tech to come to my house in only 30 minutes. He saw my problem and gave me options. He didn't try to guilt me into doing the more expensive work. He did the job I needed and was done in less than an hour. Clean and professional. I would use Salt Lake Plumbing again.

I called to have a leaky faucet repaired and I couldn't be happier with the results. I was quoted a…read moretime they would be here and the original technician got caught up on another job so they made sure to send someone else so I didn't have to wait. The guy they sent was very professional and knowledgeable and quoted me what I felt was a very fair price. The job was done in about an hour and the results were perfect. This is not a big corporation type plumbing company but a locally owned operation so they really care about their customers and want return business. I highly recommend this company!!

I needed my water heater replaced. The technician was great. Gave me a bid and explained to me…read morewhat would be included. Said he could do the job while he was there. Finished the job quickly and I have hot water again. I recommend them.

I had 4 bids from multiple service providers. I really liked the bid the honesty and the promptness…read moreof salt city plumbing. I felt like the technician was fair, honest and knowledgeable and was really happy with the results of service.

Philip at IMC was responded to my request very quickly. He was able to come out the same day at a…read moreconvenient time to replace a cartridge in the shower. We now have both hot and cold water! He explained what happened and why. He returned quickly with the part and got it working. Pricing is reasonable and upfront. I felt comfortable having them in my home. I would highly recommend.

I reached out to Phil at IMC after getting an outrageous quote from another contractor about…read morereplacing my nearly 20 year old tank water heater with a new high efficiency tankless unit and adding a water softener. Phil was able to spec an appropriate system with a reasonable price, and understand the complexity of working in my, not so simple, 130 year old home. We were able to find a time that worked with my schedule, and the work was completed in just one day. I've been enjoying my soft and endless hot water for two months now and absolutely love it.

a day ago Condensed…read moreversion:  Paid in Full...yet still has yet to finish job and now does not return texts and voicemails. Full Version:Made 1st contact with Trevino Plumbing on November 4th 2019 via text. Bid was given on Sunday November 24th to add a utility/mop sink (whatever it is called) at my retail store location. Job started on Tuesday November 26th. I asked for a double utility sink with a gooseneck faucet that would allow for large mop buckets and pots and pans to be able to be filled and cleaned in.  Also required a Tankless water heater to be installed that would support filling up mop buckets and to clean large pots and pans.  This is when I asked for a double sink upgrade since it would be better for usage.What I ended up with is.... 1.) a double utility sink (PERFECT)  2.) a short immovable bathroom faucet that when turned on ran water directly over the partition in the double sink. (So WRONG) 3.) a 6 gallon Tank water heater. (again WRONG) Explained about the faucet not being functional.  It was replaced in a reasonable amount of time.  But not with a gooseneck.  Just a easier to access faucet.  Fine, whatever!  Didn't need to get all weird since the replacement is functional. But now it comes to the TankLESS water heater.  We have been going rounds about the hot water heater. I expressly asked for a tankless heater from the beginning.  The estimate/bid has Tankless listed on it. The invoice listed and charged me for a tankless heater to the tune of $446.76  But alas a 6 gallon tanked heater was installed under my sink. (retail price is $250ish) Keep in mind that this heater is for a retail location and a tanked heater will not work due to ADA requirements.  Hence the tankless heater!  Not allowed to block the underneath of the sink for wheelchair access. After much back and forth, a tankless heater was installed...But it is a tankless heater that is meant for a HAND WASH station.  The tanked 6 gallon went back to the plumber.  Also the retail cost of this heater is about $140.  Will only supply about 8 ounces of warm water.  No where near enough to wash dishes.The resolution given was that they would come out and install a tanked heater again.  That won't work due to ADA requirements.  Also I paid for a tankless heater to be installed. The last time I heard from the owner was on Jan 20th.  Stating that when he "got back into town" he would get right on it.  Here it is Feb 10th and this company will no longer return my texts nor my voicemails. I PAID THEM IN FULL $2,235.08 on December 4th 2019. Update: As of Feb 11th.  Plumber is stating they did everything fine and they did perfect.  I say no it isn't because there is still no hot water to double utility sink!!!

I called to get a lot of work done at once. I own a business in my home and can't have the water…read moreoff during the day. He came out on a Saturday and completed all the work quickly and affordably. I will call Trevino Plumbing again and again for any plumbing needs we have. They were awesome to work with!

Don't waste your time! The 1st appointment they made with me, they missed because they said they…read morehad an emergency. Okay. The 2nd appt. they missed, they said they needed to pick up a part and the supply store was closed. The 3rd appt. they missed, they said I'd get a discount due to two missed appt's but they just never showed up.

Brent was awesome from the beginning of my contacting his company, until he had finished his job…read more He came out to give us a quote on a bathroom sink that wasn't draining. The pipes had already been cleaned under the sink, but it turned out there was a blockage in some old pipes in the wall. He came back the next day and opened up the wall in a bedroom behind the sink in the bathroom. He was able to clean out the pipes and replace a pipe that had been corroded and ended up breaking during the auger process. Brent and his coworker worked quickly to diagnose the problem and also cleaned up everything before leaving. I was very impressed with his work ethic and thoroughness with the job, as well as his honesty regarding what needed to be done. He gives a two hour window when he is coming to allow you to plan your day and his time for scheduling is very reasonable and not far out. Sometimes same day, or a few days later, depending on the situation. I will definitely call Brent again when I have plumbing problems that need to be fixed.

They were very helpful! I highly recommend. Father, daughter team knew their stuff. I'll call them…read moreagain

Over many years we have used OWH for two replacement cycles of our two heaters. Dan is very honest…read moreand straightforward, and extremely knowledgeable about water heaters. This week we had an issue with one of our heaters, and Dan and Allie came with a $300 repair kit and a $1,600 replacement water heater. Dan quickly saw that the gas valve replacement kit would solve the issue and immediately went that route. Eight years ago Dan revealed the "secrets" of making a good water heater last a good long time: 1. Keep the temperature setting constant, even if leaving the house for an extended period. This keeps the water tank from contracting and expanding due to changes in water temps. 2. Check the anode yearly and change when necessary. Owner manuals tell how and why. 3. Run household water softener systems at the lowest possible setting. Such systems are the enemy of water heaters. OWH's prices are below others I have checked. Water heaters are very expensive in Utah now because of our rules requiring ultra-low NOX heaters to be used in accordance with California regulations (yes, California). Ultra-low NOX heaters are ultra-expensive.

Our second experience with Thurgood Plumbing was great - just like our first! We made an after…read morehours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you!

We had a toilet overflow and leak into the floor below. Thurgood Plumbing & HVAC sent Kevin over…read moreright away. Not only did they identify the problem, they gave us recommendations for any potential future issues they noticed with our plumbing and HVAC systems. They also provided us with at 3 options to fix the original problem plus cost options to prevent the future problems from happening. Jim (the cost guru) had excellent customer service and was so willing to help in any way he could. Kevin (the inspector) was very knowledgeable and answered all of my random questions that came from being a first time homebuyer. This is now my favorite company to go through and I look forward to working with them in the future.