I called Kenny at Anderson Plumbing at about 3:00 p.m and told him that my water heater is not…read moreworking. He arrived about one hour later. Within 2 hours my water heater was working. I appreciate that he came out in a timely manner. Kenny is a very personable man I beleive that you can trust him. He is very experienced in working on water heaters. Wayne Wilson

Ken was quick and professional. Did a great job replacing an old leaking water heater, working in a…read moretight space on a hot day. If you've got a water heater problem, Ken's your man.

Fast amazing service! Kind and professional. Got our drain unclogged fast! I will be using the…read moreservice for all my plumbing needs!

This company was called to open a clogged drain. We get this service done about once a year…read more Plumber came on a Thursday. We left for the weekend and when we used the sink on Monday clog was the same. We called and they wanted to charge us another $150 to come and redo their work. The response to me was "well what did you stuff down your drain". Kind of hard when no one was home. I believe this is terrible customer service and would not recommend to anyone. I have a business and would never treat a customer like this.

We had a water heater that went out and needed to be replaced. A young man named Jeff showed up the…read morenext day and I had hot water by the afternoon. Not only is this company timely but they are also professional and do great work. It's not often that you get great service these days so kudos to this great company and value!

Very professional....solved the problem very quickly...never know they were even here....good…read moreclean-up...

Love this company today Wyatt and Josh spent the day finishing up a remodel we had to do because of…read morea major leak in the wall. They did a wonderful job.

I needed a simple toilet wax seal replacement, a half-hour job, but when Hunter pulled the toilet,…read morehe noticed standing water in the waste pipe. He asked if I had any backup issues. I had observed none recently. On further investigation, I did have a serious wastewater backup. I suspected that it was due to Comcast installing fiber optics in the neighborhood, drilling in the area of water/sewer pipes. So, the rest of the afternoon, Hunter worked with a camera and an auger to locate the blockage. He located it, but it was the lateral under my neighbor's driveway, which needed to be resolved by the utility company. Hunter asked me to let him know the outcome. It turned out to be a big deal. Indeed, the clay pipe was broken by Comcast's subcontractor drilling to install fiber duct. So, I knew there would be finger-pointing the like. I got it resolved, after a call to the PSC and a lot of back-and-forth. Sunshine Water sucked out the sewer and repaired the cracked pipe. I texted Hunter when the repair was complete, sending him photos of the cracked Clay pipe. I had shared his report with Sunshine Water, which gave them confidence in locating the break. This was very helpful because they couldn't get a camera in there due to the pipe being full of *(**&*&*. After I texted Hunter, he called me to ask how it went. I gave him the lowdown. In my long experience with home repair contractors and service companies, I have rarely encountered employees like Hunter. He left a job with loose ends beyond his control, but he cared enough about the job to want to know how it was resolved. Please thank him for me. And if I need plumbing services in the future, Modern Plumbing Industries is who I'll be dealing with. They're straight shooters, they communicate, they show up, and they have employees who give a damn. Thanks for staying family-owned!

I recently had a problem with a backup in a property I own and Ken Mullen performed the work to…read morecorrect it. Due to a variety of challenges presented by getting to the actual root cause, due largely to the age of the property and the short-cuts taken in years past "updating" the main drainage, the job did not go anywhere close to smoothly. I was more than a little upset about things BUT, after everything was completed, and I met with management to review the entire project, I want to report that I have never had a company demonstrate their commitment to quality and performance any more fully than the people at Ken Mullen. To err is human but to admit it, correct it and learn from it is as much as we can ask of one another. Thank you Ken Mullen for your commitment to excellence and putting action to words.

Scheduled a plumber to come out on 03/18/19 to hook-up a new kitchen faucet and the existing…read moregarbage disposal after the installation of granite countertops. The job was done correctly. I also had the plumber named Steven check all 5 of my bathroom sinks for leaks and one bathroom sink needed a pvc pipe repair. That I was aware . Additionally, three bathroom sinks needed the drain stoppers re-installed. I also had two toilets in which the tanks would fill for 20 to 30 seconds intermittently. Steven said they probably needed new flappers. I was charged for 2 new flappers and 2 new pop-ups. I don't know the exact price because the invoice only itemized each issue that was addressed and then the total cost for the service call was listed at the bottom of the invoice. KM does charge $135.00 for each service call and $80.00 for each additional hour, so a majority of the cost was for labor. The invoice totaled $325.00. I felt the price was fair. However, two hours after Steven left I noticed both toilets continued to have the same issues as before the parts had been replaced. I did not contact KM immediately, as my house went on the market for sale and I thought I would have KM correct the toilets following the home inspection. On 09/13/2019, Steven returned to repair 2 minor plumbing issues found during the inspection and to re-check the toilets. Prior to his service call, I went to Lowes to purchase 2 complete tank kits at $22.99 each in order to avoid paying the plumbers price for parts. The female in the plumbing department assured me that I did not need the entire kit, as she stated the fill tube "rarely goes." She convinced me to purchase 2 kits for $17.99 each which did not contain the fill tube. When Steven arrived, he proceeded to go to work. He ripped open both packages of the toilet tank kits, removed the existing ones from the tanks, and replaced them with the new kits. (Now I am no longer able to return the kits to Lowes) When he was done, both tanks began to fill intermittently. He re-checked them and said, "there must be a leak in the fill tubes." I asked him how much the part would be (it is a simple 5" long tube of plastic with a plastic connector at the base), and he said they would be $13.00 each. He said that he did not have the parts on the truck and would have to go back to the shop, but he was so swamped that day that he would be unable to return. I told him that I would purchase 2 fill tubes on my own. However, Lowes, Home Depot, and the local plumbing stores do not sell the fill tubes separately, so I had no recourse other than having KM provide them. In the meantime, I had to shut off the valves to both toilets, as one toilet began filling for 20 to 30 seconds at 5 minute intervals instead of 2 to 3 times a day, and the second toilet now had water continuously streaming into the bowl. I forgot to shut off one that valve after using the toilet and the water ended up streaming over night. (An increase in my water bill) Steven returned 3 days later, and finally resolved the 2 toilet tank issues. However, between Steven and the female in the plumbing department at Lowes, the price of parts to repair the 2 toilets ended up costing me a total of $16.00 plus tax more than they should. The home inspector had said that "the valves were out of adjustment" on 1 tub/shower knob, but only needed to have a screw turned in order to correct it. Steven replaced what he referred to as a "cartridge" in the knob and charged me $50.00 for the part. While we were checking out that particular bathroom, the toilet tank in there began to fill for 20 to 30 seconds. Steven said it was the flapper and he replaced same and the toilet works fine. He also checked a 4th toilet that the inspector maintained leaked and neither Steven nor I could find any eidence of a leak. The cost of the 2-part second service call resulted in a bill of $305.50. The grand total for plumbing services from KM was $630.50. I feel that an adjustment should have been made on the labor, as Steven initially incorrectly identified the problem with the two toilets and charged me for parts. The fact that he had to come out on a second service call and wasted time and money on replacing parts that did not need replacement resulted in a higher charge for labor. I spoke with the woman in the office and began to explain my frustration with the charges, but she was indifferent and merely reiterated their prices for a service call and each subsequent hour. I will continue to pursue this matter, but I will never use these incompetent bandits again. I high reccommend utilizing other plumbing companies. I guess everyone needs a good shake-down once in a while.

Spoke with Carol who gave me a ton of information and put me in touch with her husband. He came by,…read moredid a quick walk around to assess the problem (no fee) and quickly spotted something that I cannot believe I didn't notice. Grabbed the oscii saw, cut a hole in the wall and immediately found the problem (for a very, very fair price) - and, because it wasn't a pipe leak, stopped there. Gave me some recommendations on what to look for and a potential DIY fix. Recommended - punctual, polite, thorough.

Reasonable price and shower handle replaced with new one. Job was a little tricky, but they were…read moreable to maneuver it. Thank you again.

He committed to matters he could not fulfill. Later, he modified the agreed-upon trips--and failed…read moreto fulfill those as well.

From the owner: We specialize in plumbing repairs, garbage disposal installs, bathroom upgrades, water filtration,…read morehandyman services, dump-trailer rentals, property cleanouts, and light demolition. Whether it's an emergency fix or a full remodel, J&A Onsite Services delivers reliable, licensed workmanship across Volusia, Seminole & Lake County.

We had our house repiped, had a new water heater installed and replaced the steel tub in one of the…read morebathrooms. The crew did a fantastic job! They were clean, quick and efficient. The city inspector even commented on how impressed they were with the work. Colin managed the project from estimate to finish, and even secured someone to come in after them for the drywall repairs. All communication was clear, never leaving us wondering what was happening and when. We're especially grateful for the flexibility they provided to help keep costs down. I highly recommend this team.

We have been using Water-Tite since 2014. We have had them replace toilets, put in a whirlpool…read moretub, water softeners, water filters, etc and just recently James and Kyle did an excellent job replacing a garbage disposal. They are always quick to respond to our calls and professional in their work. We would highly recommend them for any plumbing needs.