They do a great job, very professional, dependable and knowledgeable. I strongly recommend Flow…read moreTech.

I had outside leak. Showed up found leak and fixed it.Outstanding service and customer…read morerelations.Hard to get service now a days! Thank you

The Latta crew found a leak in my front yard and did the repair the same day. They are super…read morefriendly and explained everything they were doing the entire time. Highly recommend!!!

These guys are terrific! First they helped me find parts I needed, then kept their work to a…read moreminimum to save me money. Always pleasant, friendly, kind. The tech in our home was super careful to keep things clean and neat. Plumbers are not cheap, but my experience with this company was certainly worthwhile.

Dr.Cool, Aka Matt, serviced my air conditioner and basically brought a dinosaur back to life. I…read morecan't say enough good things about both Matt and his HVAC skills. In speaking with him, it is very clear that he is a man who adores his children and works hard to provide for them. As an HVAC technician he is hard working, honest, extremely knowledgeable and competent, and works with the utmost integrity. He arrived early just as he said he would and did not leave until our air conditioner was functioning properly. There was a dilemma about whether to replace or repair the unit and with his expert advice and skill , we were able to replace only the motor which saved us quite a bit of money. I would highly recommend him for all heating and air needs. 10/10. skills. Andrea B

So appreciate both Jay and Matt! Awesome customer service and really nice people. They were prompt,…read moreefficient and got us out of a bind right before we were opening a new business. They are our HVAC/plumbing company for life. Thank you both!!

If I could leave them a ZERO STAR review, I would. We were without hot water because the pilot…read morelight on our water heater would not stay lit. The technician came out, claimed we needed to replace two different parts (one being the pressure regulator) that were roughly $1,000 each, gave us a quote for multiple options of replacing the entire unit ranging from $4K to 8k (for a tankless heater instead), and then left without restoring the hot water. The next day I had to pay a plumber from another company to come out, and he cleaned the components (the true cause of the pilot light not staying lit), restored the hot water in minutes, and DID NOT insist that I had to replace the pressure regulator first. Brown Heating is NOT family owned as some early reviews suggest and they will gouge you. A quick internet search revealed that the quote they gave me included a 250% mark-up on the price of a new unit (which did not include the price of installation... another $3,300). The office manager just shrugged and called this "set pricing." Bottom line: they left without resolving the problem and only offered me solutions that cost thousands of dollars. I DO NOT RECOMMEND.

These guys are the worst, the Manager Benjamin was the rudest dude i have ever encountered. They…read moreshowed up to our house to do a job, and left to do another job the same day. horrendous

Our AC upstairs was leaking and they tried to sell my wife an AC recharge or a new AC. They knew it…read morewas due to a clogged drain and came out twice only to finally say there wasnt enough of a fall for the drainage line. It's been in operation for 15 years, so ofcourse it wasn't the angle of the drain. It was a clog in the system we ended up doing ourselves. Company will take your money bewarned

Nice job! They replaced our water heater in the upstairs part of the building. Great job!read more

This guy is as honest as they come. We moved to the are 4 years ago and we needed some plumbing…read morework done. They came when they said they would, did the job they said they would and charged a reasonable charge. No extras , no pushing for extra work. Just an honest guy doing a good job at what his trade is.

Showed up on time, provided a reasonable quote, and communication early in the process was strong…read more I had them come out for an estimate and, after researching rates, found their pricing competitive. I moved forward largely because of their customer satisfaction guarantee. Austyn, the project manager, was friendly, level-headed, and straightforward, and his communication was clear with timely updates. Every employee who came to the house was courteous and professional, and they worked diligently while on-site. Unfortunately, the project has involved repeated issues, delays, and added costs, and I am still without a working system. The initial installation placed both the indoor cassette and outdoor unit incorrectly. After a second visit, the placement was corrected. Following that visit, I was asked to sign paperwork stating the work was complete. Assuming the system was functional, I signed. When I immediately went to test it, the system would not turn on. I then learned the electrical work had not yet been completed, meaning the project was not actually finished at the time I was asked to sign. They did return with an electrician afterward. Once electrical was completed, the system still would not operate properly. After further troubleshooting, it was determined one cassette had a manufacturer defect--an internal copper coil leak. While the manufacturer provided a replacement unit, I was advised that manufacturer defects are not covered and that the company does not inspect or test units prior to installation. I was then told it would cost an additional $2,300 to install the replacement, despite the system never having been fully operational. I consulted other HVAC companies, who advised they would typically replace a defective unit in this situation without charging additional labor. Due to the unresolved issues, completion sign-off concerns, and the system still not functioning, I have filed a formal complaint with the Alabama Board of Heating, Air Conditioning and Refrigeration Contractors. While the staff on-site has been professional and communication initially was solid, my experience ultimately involved significant setbacks, additional costs, and an unfinished result.

Plus One Plumbing was prompt, professional, and fixed the issue quickly with great care.read more

After a couple of scheduling snafoos that are just a part of human nature, Charles made up for it…read morewith his exceptional service. He is professional as well and friendly. I like to ask a lot of questions and he answered them in a way that I could understand and was not impatient as other service providers have been. I felt very confident that he is trustworthy and very knowledgeable about heating and cooling. He was assigned by our homewarranty but I will definitely request him again. And if I do not keep the home warranty, I will definitely call him for any HVAC needs. highly recommend