I purchased a home through Yancey Realty in February 2026. What I did not know was that Yancey…read moreRealty had also served as property manager for the prior tenant at the same property -- meaning they had direct written knowledge of the home's material defects before they listed and sold it to me. Their written communications to the prior tenant acknowledged "many issues" including specifically "the drainage issue," and offered her a lease termination because the owners could not afford repairs. Franklin Yancey, broker in charge and owner, personally acknowledged to the prior tenant that the HVAC was undersized and non-code-compliant. None of this was disclosed to me. The property was marketed as "turn-key" and "move-in ready." Cameron Frank told me the home was worth more than comparable homes in the neighborhood. The home did not appraise for anywhere near the selling price. When my inspection identified significant issues including electrical and plumbing code violations, Cameron Frank characterized them as "mostly optional" repairs common in older homes -- while simultaneously using claimed electrical and plumbing work as a negotiating tool to justify the price and limit my concessions. Public permit records confirm that work was forced remediation of an illegal wastewater discharge condition, not elective improvement. My formal request for $20,080 in concessions tied to documented inspection findings was countered with $1,000. When I raised concerns, Mr. Frank suggested that if I could not "overlook some things" I should consider new construction. He also referenced my buyer's agent's commission in an apparent attempt to pressure her to pressure me into accepting inadequate concessions. After closing I discovered the true extent of what had been concealed. I contacted Franklin Yancey directly, informed him I had filed a complaint with the NC Real Estate Commission and had already spent approximately $20,000 in repairs. He asked how much I was into it, offered nothing -- no investigation, no remediation, no follow-up of any kind -- and wished me well. I have since spent over $39,000 in repairs. A professional foundation inspector's written report states the damage is "clearly not new" and "has clearly been affecting this house for years." Neighbors approached me independently, offering to assist in holding Yancey Realty accountable because they had witnessed how the prior tenant was treated and were aware of the property's known problems. I have filed complaints with the NC Real Estate Commission against Yancey Realty, Cameron Frank, and Franklin Yancey. The prior tenant has provided a signed written statement and is willing to testify. I am sharing this so that no one else experiences what I have experienced

Very unprofessional. My agent left and Ive been harassed by another agent saying he heard I was…read moreselling my home. No he didn't. He got my number off of files that should be confidential. I would not recommend this agency.

Interviewed other realtors before going with Kyle. We were impressed with his knowledge of real…read moreestate and his honesty. We followed all of his recommendations and as a result, the first day our house was listed we had an offering on the house. We trusted Kyle with the selling of our house and that was the best decision that we could have made. We are now using him to help us buy a house.

Just had the BEST experience working with Kyle. He brings it "all to the table" -- knowledge,…read moreexcellent communication AND negotiating skills. It is so pleasant to work with someone who loves what they do as well as 100% dedicated to looking after his clients. I always felt he was 100% available during the entire process. Once a deal was struck, Natalia Silva took over the closing process and it ran just as smooth. Easiest real estate process I have ever encountered. Great Team ! ! !

Engels and Volkers was an absolute nightmare to work with. Gina Hamilton lied to us for an entire…read moremonth and lead us to believe we were under contract when we weren't and didn't tell us until the day we were supposed to "close" even after repeatedly telling her we never received our due diligence money. She then didn't return our calls for weeks, lied about being in the hospital when she was really partying in Charleston (thank you social media) and the BIC Yuriy was absolutely no help, took no responsibility for his realtors actions and yelled at me when I told him we retained a lawyer to help us recover some of our lost funds. They had no care putting our families entire financial security on the line and took zero responsibility for their actions. Save yourself the trouble and find a realtor group that actually cares about your well-being and isn't greedy and sloppy.

Sellers beware! We had a cancellation today 45 minutes before the showing of our beautiful home via…read morea real estate agent from Engel &Volkers! Needless to say, we are not impressed by the lack of professionalism exhibited by an E&V agent!

My wife and I decided to sell our house and downsize. Selecting a realtor can make all the…read moredifference between a smooth successful event and a tragic terrible event. The sale of our house was smooth and successful because we selected Consuelo Souders! Looking back we are extremely happy we did not choose the quick sale, no showing approach a realtor advertises on the radio. We met with that realtor obtained the initial price offer and then contacted Consuelo Souders. The difference between their net price to seller and the net price to seller we got using Consuelo was $43,000 more! Consuelo explained the entire process, showed us the comparison sales for houses in the area and explained why/how she determined the sale price of our house. I believe pricing the house based on analytical data and not emotion made the difference in a quick sale for a great price. Because Consuelo knows the market and priced the house based on analytics is why we received 3 offers within five days. Two offers were above our asking and above the average price per square foot for houses sold in the area. I attribute this to pricing it correctly and working with "her team" to stage the house and the marketing strategy. This was our third house sale and it's the first time we have seen the additional services offered by Consuelo (at no cost to us). Consuelo Souders is a great agent who is personable, knowledgeable and hard working. We are glad we selected her to list our home.

Consuelo flat out gets it done and gets the results you are looking for! I have never met a real…read moreestate agent with more drive & passion to serve her customers. Consuelo also has a big heart and continuously gives back to the community as well. She is as genuine as they come & I will never use another realtor!

Carmen was amazing to work with throughout the process of selling my home in Tega Cay. She is very…read moreknowledgeable about the market in Tega Cay, which is why I chose her and she didn't disappoint. Carmen was always available to field questions-whether they were about the contract or what items should or should not be left in the home or the silly random ones that keep you up at night. Her support team within the office/group was equally professional, knowledgeable, and responsive. If you are looking to buy or sell a home in Tega Cay, CMG is the best choice.

My experience with my realtor Penny Sheppard and the team at Carmen Miller Group was excellent…read more Everyone on the team is highly professional. The pictures, listing and media were top notch. If fact the team was so good that we sold our house in just 2 days!!! I highly recommend Penny Shepard and the team at Carmen Miller Group!

We used Jasmine Garcia to sell and buy our most recent home. She helped us navigate a few issues…read morethat seemed to arise towards closing, and managed to make a confusing process as smooth as possible. I recommend her to all my family and friends when they are looking for houses because she's so consistent in the quality of service that she provides.

Jasmine Garcia did an amazing job of selling our home. She walked us through the preparation (and…read morehas a crew of painters, cleaners and handymen at the ready), gave us a reasonable idea of what to expect, and marketed our home brilliantly. Even at a price point of $900k, we had multiple offers within 48 hours! She broke down the offers for us and helped us determine which one was the offer with the most favorable terms. She truly understands South Carolina real estate contracts, buyer protections, seller implications, etc. Her negotiation skills are top notch and when tensions arose in negotiations, she was the calming, empowering presence we needed. We could not have asked for a better, more prepared, professional or personable Realtor to help us sell our beloved home. I highly recommend Jasmine Garcia!

Kate was a pleasure to work with. She agressively marketed our home and worked with us to develop…read morethe right strategy to sell our property quickly and at a fair price. I'd highly recommend Kate to anyone needing help buying or selling their home.

Kate is the cream of the crop and I truly feel that anyone deciding not to work with her is doing…read morethemselves a disservice. My situation - I was looking to sell my home in Ballantyne, but also living 2300 miles away in Las Vegas. After speaking to multiple agents, we chose Kate based on her amazing personality, responsiveness, clarity when it came to the selling process, and realistic confidence in the current market. Admittedly, being 2300 miles away, I was a bit nervous working with an agent I had never met in person, but Kate treated us like we were next door neighbors. She helped me facilitate EVERY aspect of the sale, from prep, necessary repairs, inspections, photos, measurements...you name it and she was on top of it. BTW, we also ended up receiving 3-4 offers within 3 days :) If we eventually make our way back to NC, there is only one agent that we will be working with and it's Kate Terrigno. Thank you, Kate!

I have rented from them for close to 4 years now. They are very speedy at responding to any…read morecomplaints, and the maintenance is very good at repairs. URealty is a very fair and professional company. I would highly rank and recommend them to those who really care about the quality of their rental experience.

ONE STAR IS TO KIND!, let me first by saying the inconvenience this company has put on me and my…read morefamily is laughable. I expressed extreme interest in a rental property in Charlotte NC in the Mc Dowell Farms Community after researching the company I called them and left multiple messages explaining how I'd like to view the property so I can see if the floor plan meets my family's needs my mother called as well and we also sent emails. After weeks and weeks without any response I felt the need to pay the office a visit in the town of Pineville. Me and my mother were greeted by the receptionist whom was very shocked that I payed them a visit I told her that I was extremely interested in the property she told me to write down my contact information as well as my mother's I then received a text message asking that I set up an appointment to view the home I became very excited to be told that they have to reschedule. So I wait expecting to hear something.. NOTHING was heard SO I reached out and was then told that the property was given to another applicant I was immediately frustrated with the LACK of communication and customer service this company has. After expressing my frustration I then received another message saying "Bryan" wants to speak with me at 430pm Est I agreed I started to speak with Bryan and Immediately sensed that LOAD OF CRAP he was telling me and my mom on the phone I never heard a Land Lord moving one tenant from one property to another because they have been his renter for 5yrs and he's a great person. WHAT A BUNCH OF BALONEY! here's a little message for BRYAN " you need to get your team together or hire a team of call reps to handle everything because the communication SUCKS! I will NEVER recommend this company to anyone looking to rent or purchase a property!