Talked to Kim. Helping my elderly aunt to order an arrangement for a funeral. Kim was very patient…read moreand accommodating. Would def recommend this florist if in need. You will enjoy the experience.

If I could give this review 100 stars, I would. I called this florist based on other reviews and…read morepictures, and I was NOT disappointed! I'm out of state and was wanting a special bouquet for my mom's 75th birthday. I've ordered from other local florists in the past, as well as online florists and have always been underwhelmed. Kim was polite and stated she would put something special together for my mom. My mom was so excited and couldn't stop talking about the beautiful arrangement she received. I'm so grateful that even though I wasn't able to be there for her birthday, through Kim, I was able to make her day special! Thank you so much, and would 1,000% recommend!

I ordered flowers today from Debbie's Designs Florist & Gifts for a friend, and I couldn't be…read morehappier with the experience. I was a bit nervous ordering online as someone not local since I've been burned before, but this was truly FANTASTIC from start to finish. They had a great selection to choose from, and the bouquet I ordered--the Botanical Beauty Bouquet (Premium), looked exactly like the photo when it was delivered. That alone was impressive. What really set them apart, though, was their thoughtfulness. They asked for the recipient's phone number so they could confirm she would be home to receive the flowers, especially with the storms today. This is such a smart and customer‑focused policy. Far too many times, flowers are left on a porch in extreme heat or cold, which completely defeats the purpose. Debbie's Designs clearly cares about ensuring the recipient gets a beautiful, fresh arrangement in perfect condition. Bravo to the team! I don't live in the Crown Point area, but I will absolutely order from them again anytime I need to send flowers there.

I wanted a beautiful arrangement for my sister, who is retiring after more than 20 years working in…read morean elementary school. I live out-of-state and didn't go with 1-800-Flowers because you never know what florist they will choose. Debbie's has great Yelp reviews so I picked an arrangement right off their website site. I placed the order on Monday (Memorial Day) and since it was a holiday, so even though they offer next day delivery, I requested Wednesday delivery so I wouldn't get stuck with the leftovers. They made a delivery. That's the only positive thing I have to say. I asked my sister to send me a picture of what she received. Frankly, I'm embarrassed. And livid. Before the $17 delivery fee to go to Lowell or the $5 web fees and taxes, I paid $60 for the flowers and vase. What she got was greenery with a couple carnations, a white rose that had seen better days, and some sad-looking droopy lavender flowers in a dollar store vase. What if I had not done the $10 upgrade? Would she have gotten just some greens? Keep in mind, people take pictures of the "good" side of arrangements. So how bad is the back side? I should have asked one of her neighbor kids to get a $10 bouquet from Stracks and paid him the $17 to deliver it. I tried to call Debbie's directly at 4pm eastern time and got the vacation message that they would be back on the 27th, which was today so they can't even make sure their voicemail messages are accurate. What a joke! Maybe they do a better job when you are picking up an order and they have to see your face. I'd give no star if Yelp allowed it.

It was early Saturday morning on January 10. A delivery person showed up at my door with a dozen…read morebeautiful, vivid red roses and a balloon that read "Happy Birthday." The roses were fragrant, beautiful and huge. They lasted until January 19th, and I enjoyed them every minute! Frankly, I was impressed with the size and overall arrangement of the flowers. Family and friends who contacted me via FaceTime to express birthday wishes also loved the beautiful roses. I hope to receive more flowers from Merrillville Florist and Tea Room in the future.

I've been to this place several times, but it was about a year ago. I miss it and I'm going to go…read moreback soon. It's a beautiful quaint place. Around the holidays it's beautifully decorated inside and offers unique items for decoration and gifts especially around the holidays. I'd suggest checking the menu, as I haven't been there for a while.

My new "go to"florist across the miles! From my call to ordering, to the floral designer making the…read moremost awesome arrangement for my mother's 97th birthday flowers, to the personal delivery. I can tell you Williams Florist has the most incredible customer service ever! Ms. Helen took my order over the phone and she also delivered them. I'll work with Williams Florist anytime! Excellent product, certainly got my moneys worth, and all with a "how can we help you?" customer first outlook!!!!! Thank you so much!!!!!

Beautiful arrangement and very personable owner. Would definitely use them again. Reasonable…read moreprice.

Just another five star review for Dan, the Flower Man. He is a master in the floral arts!. My…read moredaughter's wedding was breathtakingly beautiful (pictures when we get them). We had no worries whatsoever because he literally took care of every last detail. Nothing was overlooked, he timed it all perfectly, he worked so well with all the people involved, and gave great advice. With all the moving parts in a wedding, there are usually glitches and disappointments along the way. Our flowers were the exception to that rule. Simply perfect!! One hundred stars if I could give them

Dan did a beautiful, cheerful, bright, Get well bouquet' for me…read more His prices are reasonable and his flowers are beautiful. Highly recommend.

This is my new fave local florist. Reasonably priced (by florist standards) and beautiful…read moredeliveries on time. Nice job! Keep up the great service and decent prices. You will obtain many loyal customers, myself included.

arrangments by the best floral designers in the region,they keep me busy delivering (i am the…read moredelivery driver) as well as John One half of the owners along with his wife Lora. Best small business in my opinion. come check us out.

Ray and Steve do amazing work with their flower designs. I used them in the 90's. I moved to…read moreFlorida but I still use flower carts to send flowers to anyone in Porter County. Excellent artistry

I ordered flowers for my mom as a surprise. Because I didn't have a definite idea what I wanted, I…read morejust gave a few general requests (colorful was one) and left the rest up to them. Wow! they did an amazing job. My mom is VERY picky about flowers and isn't easily impressed. She was so thrilled she sent me several pics then called them to say how it was the nicest she had received! Highly recommended!

I'm surprised this store has even this many stars. Their…read more"customer service" or rather lack there of is absolutely appalling. Whoever answers the phone is rude and just repeats himself as if that's going to make anything better. After not receiving the flowers I PAID for. I requested a refund to which he said "oh we don't do refunds. Dispute it through your bank." Okay sir. I definitely will and I'll make sure the BBB knows about your deceptive business practices as well. Don't offer expedited delivery if you can't fulfill even simple orders.

FURIOUS AND INCREDIBLY DISAPPOINTED!!…read more $150 down the drain. I ordered flowers for a friend who just had a family member pass away. Flowers were scheduled to deliver Monday, now it's Wednesday and the flowers still haven't arrived. When I called, the incompetent man on the phone said that "the recipients didn't answer the phone and they won't deliver the flowers unless if they answer the phone because sometimes people go out of town" My friend just lost a family member, I'm sure she isn't answering random phone calls from number she doesn't know, also I PAID FOR THE FLOWERS TO BE DELIVR D ON MONDAY???? I don't care if they didn't answer the phone?? They weren't the ones who ordered the flowers. I am extremely upset and distraught and very very pissed off. HIGHLY HIGHLY DO NOT RECOMMEND THIS HORRIBLE FLOWER SHOP THAT DOESNT OPERATE LIKE ANY OTHER FLOWER SHOP OM THR PLANET APPARENTLY. VERY RUDE EMPLOYEES AND SEEMINGLY INCOMPETENT.

They were quick and had a great price. The flowers turned out beautiful. Easy to order online and…read morewere delivered same day.

I have used Kellen's Florist for over 30+ years way back from when I was going to dances…read more Unfortunately, this time I actually had two employees arguing with me over what I ordered. I went in calm just wanting some changes that could be closer to what I asked for and couldn't believe the extreme attitude and unprofessionalism I was given. You aren't always going to hit a home run, so at least have the customer service skills down and not make your paying customers feel bad for wanting what they paid for. Be Better Kellen's. Or go to some professional development classes to remember what customer service looks like.