excellent service! he even helped me find someone who could make my car drivable! can't say enough good.stuff! this company is going.on my must have list!! read more

I called for service and this tow service and the customer service was outstanding. I called for availability and i was told they would call me as soon as they were able to send a driver out. Allen's Tow service called me back as promised (10/10 for customer service) Tow driver was courteous, professional, and took special care of transporting my car. I would recommend this company for all towing needs. Thank you for taking special care of my project car. read more

Allen's Towing Service - Tow truck services. - Towing Near Me - Jacksonville, Florida

Chose them in an emergency from good reviews and was not disappointed. On my second tow now. Both times the person on the phone was polite and helpful. Both times the driver was professional and friendly, even the guy getting soaked in the rain. Both times the price was reasonable. I didn't feel taken advantage of in my time of need. Take note, other tow companies. This is how you make and keep lifelong customers.. Fair prices and good service. I'm a car guy and I've towed a lot of cars and I'm very happy with Allen's. Thanks guys. read more

Allen's Towing Service - Towing Near Me - Jacksonville, Florida

Always friendly and right on time. I was in a decent area but it was very late a d the driver said they would wait a few minutes till my Uber got there so I could go home. Thanks for caring for the customer. read more

We called Allen's Towing for help moving a trailer we had in a hotel parking lot. Our truck was stolen from the hotel, we needed to be in another state for work, & we had to get this trailer moved, with no way to do it ourselves. As I stated, we called 1st thing Monday morning after having an incredibly hellacious 24 hours dealing with the aftermath of a theft 1,300 miles from home. We were told they could help us, be there at 2pm - make sure you're there to tell the driver where it needed to be towed. 7 hours later, it's nearing 2:30 & we call to find out an ETA. After 10 minutes of trying to decide if we were "on the board" or not, we start getting excuse after excuse about drivers walking off, someone is sick, broke down, pinned in, and on and on. Ok.... So when can you get to us? "Oh, we aren't going to be able to do it & can't say when we can." This was after discussing the fact we were required to be in GA shortly amongst their other office people - so they were completely aware of our situation & needs. We wasted an entire day waiting on a "company" that didn't bother to communicate with us that they were unwilling or unable to assist us. Why? No clue!! Wouldn't they have known at some point prior to 2pm they didn't have the machinery or manpower to make the 2pm appointment they made with us? Hadn't we already been through enough? Did we also deserve to be treated like trash from a towing company on top of being victimized by the lowlife riffraff thieves of Duval County?? I would never recommend this company to anyone I care about. But I sure would arrange to use then with people I despise. read more

Great customer service and great drivers. In a situation where AAAs tow trucks couldn't figure out how to load our broken down car, Allen's had no issues and were there immediately. 10/10 would recommend if you need towing service in Jax. read more

Allen's Towing went above and beyond to get my car to the correct location after I confused the address. They communicated with me throughout the process and made sure that my Van got exactly where it needed to be. It should have been easy for them but I made it difficult. They were kind, professional, and so very helpful. I want everyone to know how truly fantastic they are. read more

Phenomenal service. Our driver was there in 15 mins as promised and took great care of our vehicle start to finish. Thank you so much to Allen's!! read more

This is a honest and reliable towing service company here in Jax. The technician took great care with my vehicle. Thank you so much! I def recommend using them! read more

My car broke down in the parking lot called Allen's towing service they were very professional and the cost was reasonable and the driver was very professional and polite. I hope not to need them again but if I do need a tow truck service I will definitely call Allen's. read more

Rear ended and my right fender and tire destroyed. These guys responded in a short time frame and got my vehicle back to its home base pending an insurance claim. Would call again if I need a tow. Prices about what you'd expect. read more

Thank you Nate.with Allen's Towing! You made our towing a easy and great experience! 5 for Nate and Allen's Towing!

The best service I've ever had from a towing company. They helped get a truck and trailer unstuck. They wouldn't quit until the job was done. read more

After another local tow truck company blew us off, Allen's tow truck company rescued us. The customer service was superb from placing the call to have a truck dispatched to us to having the worker tow the car to our location. Thank you Allen's tow truck company for allowing us to breathe after a scary car accident. read more

We used Allen's to tow our exotic, collector car to the mechanic today. Jeff was fabulous! He took great care with our car and kept us informed every step of the way. Allen's will be our go to towing company from now on! read more